Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,928 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WE love Geeks on Wheels, James is superb, professional, personable, and extremely clever at what he does. Thank you so much for helping us feel secure and up to date with our wee system.”

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Posted 2 years ago

Thank you Donna for the fantastic 5-star rating of Geeks on Wheels! We really appreciate it. We couldn't agree more about James - he is absolutely superb and a real pro when it comes to tackling any IT issues. We are so glad he is helping us to feel secure in our system and keeping us up to date with technology. Thank you again for your kind words and rating!

Posted 2 years ago

“Regan fixed a problem I had and then identified another problem I didn't realise was creeping up on me. When the computer came back everything just worked straight away.”

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Posted 2 years ago

Thank you so much for this glowing review of Geeks on Wheels, Ross! We are thrilled to hear that Regan was able to fix your issue, as well as identify an upcoming problem and your PC now runs perfectly. We appreciate your 5-star rating!

Posted 2 years ago

“Excellent and timelyservice”

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Posted 2 years ago

Hugh, thank you so much for rating Geeks on Wheels with 5 stars. We are glad that you enjoyed our excellent service.

Posted 2 years ago

“DavidW (your technician) was a pleasure to meet. He explained the issues with my Laptop in easy-to-understand terms. David identified other issues the absence of Virris Protection Software, for example. I have no hesitation in having David back if needed.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels, Grant – we really appreciate it! We are delighted to hear that David was a pleasure to meet and that he explained the issues with your laptop in an understandable language. We are also glad that he was able to pinpoint other issues, such as the need for Virus Protection Software. Thank you once again for your wonderful review!

Posted 2 years ago

“Reagan gave me very good service and I would have her again”

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Posted 2 years ago

Thank you so much for your 5-star rating, Kathleen! I'm glad to hear that Reagan gave you great service and that you would request her service again. We appreciate your kind words and hope you have a great rest of your day!

Posted 2 years ago

“Unbelievable. Seemed to solve all my computer problems in about 5 minutes, and most of that was looking for my password!”

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Posted 2 years ago

Thank you so much, Pauline, for your generous 5-star rating! We are glad to hear that our Geeks on Wheels were able to solve your computer issues as quickly as possible. We strive to ensure our customers are happy with our customer service.

Posted 2 years ago

“Excellent and quick service. Very helpful. Highly recommend James.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! We are happy to hear that you had an excellent and quick service experience, and that you found our team to be very helpful. We appreciate your positive review and especially your high recommendation for James! Thank you so much for choosing Geeks on Wheels!

Posted 2 years ago

“The gentleman that attended was absolutely fantastic! He was patient, professional, he listened to our concerns and acted on ALL of them! We have nothing but great things to say about the whole experience from start to finish! Even when he informed us of the extra products, not once did he try the 'hard sale', he let us know and we were more than happy to purchase these and at any stage we could've said NO, NOT INTEREST!!”

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Posted 2 years ago

Thank you so much for your amazing 5 star rating of Geeks on Wheels. We are so pleased that you found the experience with us to be excellent from start to finish, and that the gentleman who attended was patient, professional, and listened to and acted on your concerns. Thank you again for your very kind review.

Posted 2 years ago

“David was absolutely awesome! He fixed our wifi quickly and easily.”

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Posted 2 years ago

Thank you so much, Moira, for your 5 star rating of Geeks on Wheels! We appreciate you taking the time to leave a review. We are thrilled that David was absolutely awesome! We are so pleased to have provided you with exceptional service.

Posted 2 years ago

“Alex was very professional and more than helpfull. I understand that my computer is at the end of its life and will require replacement in the near future. I intend to get as much use out of it as I can. When it dies I would appreciate Alex providing the replacement and setting it up.”

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Posted 2 years ago

Thank you, Tony, for giving Geeks on Wheels a 5 star rating! We are pleased to hear that Alex was very professional and helpful in her advice. We'd love to help you out when you're ready to upgrade - Alex will be happy to assist with the replacement and set up. Thank you again for your kind words!

Posted 2 years ago

“We were very happy with the services Geeks on wheels supplied and especially to your Technician, Ashvin. He was very thorough and answered all our questions. He even showed us how to access different programs. He was friendly and polite and willing to go the extra mile. Also happy with the price he charged. Awesome job Ashvin and thank you Kind regards Maria”

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Posted 2 years ago

Hi Maria! If you're happy, we're happy! We work really hard to offer the best customer experience so thank you for your feedback. Ashvin is a great technician and we're proud to hear that you agree! We will be sure to share your comments with him so he gets the recognition that he truly deserves!

Posted 2 years ago

“Anthony was very knowledgeable and sorted our phone issues within minutes. He took time to listen to our issue and checked that he understood the problem. He was very obliging and a pleasure to deal with. Thank you Anthony once again.”

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Posted 2 years ago

Hi there! We are so thrilled to hear that Anthony did such a great job for you, in getting all your tech sorted out! We will be sure to share your thanks with him as we believe our techs deserve to know when they've done a great job! Thank you for the review!

Posted 2 years ago

“Brilliant service as usual so knowledgeable and helpful that is why I am still a customer after years and years.”

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Posted 2 years ago

Hi Dianne! Thank you for your continued use of our service! We pride ourselves on having good strong consistent service that allows us to be trusted in homes all around New Zealand, and it's awesome to hear that this has helped you trust us to continue to use us! Thank you for the review.

Posted 2 years ago

“Jared’s visit was a positive experience. He was knowledgeable courteous patient and an all round pleasant young technician. Thank you.”

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Posted 2 years ago

Hi Mary! Hearing back from our customers is very important to us and we're thrilled to hear that you had a positive experience! Jared is a great tech and he really ensures that his customers understand everything so they can be better equipped to use their tech! Thank you for the review.

Posted 2 years ago

“Today's technician was professional and knowledgeable. I felt he capably completed everything I needed him to do in an informed and timely fashion. Thank you again, I would have no problem recommending Geeks on Wheels to anyone.”

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Posted 2 years ago

Hi there! We're so proud to hear that you had a great appointment with one of our technicians! We always want to ensure that our technicians are skilled up to a point where they can go into any house and be able to deal with any problem that may arise. It's great to hear that we are succeeding at that so far! Thank you for the review and the recommendations!

Posted 2 years ago

“Very good service, good follow up and notes - fixed issues easily and great communications. Highly recomend Pete and June”

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Posted 2 years ago

Hi Peter! Thank you for sharing your experiences with our service! We work hard to ensure we leave good notes so that our customers can always look back and know what's happened so we're proud to hear that you recognize that! Thank you for the review.

Posted 2 years ago

“Jack was great, very helpful and gave options moving forward.”

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Posted 2 years ago

Hi Russell! Thank you for sharing your feedback for Jack! He's a great tech and we are proud to have him on board! We will send your regards his way.

Posted 2 years ago

“Alex was a joy to work with - professional, keen sense of humour and did a great job setting up my new laptop and giving helpful advice. Many thanks!”

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Posted 2 years ago

Hi Sue! We're so pleased that you found Alex a joy to work with! She certainly puts her heart into her work as well as bringing some lighthearted fun to the job too! Thank you for the 5-star review!

Posted 2 years ago

“Julianne was personable and easy to talk to. Gave me the right steps to take next.”

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Posted 2 years ago

Hi Sally! We always love hearing from our customers about their experience with our techs! We certainly are proud of Julianne and the hard work she puts in for our customers. We will be sure to send your appreciation her way!

Posted 2 years ago

“Very responsive - same day service. Thank you. Julianne was lovely to interact with. Easy, enjoyable communication.”

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Posted 2 years ago

Hey Greg! Thank you for your 5-star review! We are glad to know our responsiveness and same-day service were appreciated as it's something we have been focusing on! Furthermore, we are delighted you had a great experience interacting with Julianne, and your communication with us was both easy and enjoyable. If you ever need further help with your tech troubles we are happy to help!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,928 reviews