Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,928 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfactory help a big ups to sam as he also cleaned our laptop awesome guy”

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Posted 2 years ago

Hi Sabre, we are so happy to hear that Sam was a big help to you! He certainly is an awesome guy, and we are glad to hear that you agree! Big ups to you for the review! Thank you.

Posted 2 years ago

“Good work by James”

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Posted 2 years ago

Hi Ken! We will share this feedback with James! Thank you!

Posted 2 years ago

“Thank you for the prompt service.”

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Posted 2 years ago

Hi Ann! Thank you for the 5-star review!

Posted 2 years ago

“Ross was here today to tidy up my computer, sort out email accounts and clear out lurking problems. He has done a wonderful job.! I was hoping he could delete my hacked facebook and send it to the fiery pit of hell ! However even an Einstein can’t get rid of that as i have learned and I won’t be using FB or messenger EVER again. Thank you Ross for your persistence , expertise and reassurance .”

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Posted 2 years ago

Hi Gillian! We are so pleased to hear that Ross did a wonderful job for you! It is a pain when you can't delete a compromised account, even when we have the expertise of 25 Einsteins on the team! We will share your thanks with Ross so he gets the credit you have shared! Thank you for the very fun review.

Posted 2 years ago

“More than happy with the service”

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Posted 2 years ago

Hi Joan! If you're happy, we're happy! Thank you for the 5-stars!

Posted 2 years ago

“Alex was a lovely lady and explained everything to me and took all my worries away.”

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Posted 2 years ago

Hi Helen! We are happy to hear that Alex did a great job for you and relieved you of your tech worries! We always want our techs to be able to help destress our customers so it's awesome to hear that Alex did that for you. Thank you for the review.

Posted 2 years ago

“We were very pleased with the service rendered by Barnaby B from Geeks on wheels yesterday.7 June 2023. He arrived at the agreed time, was competent at ascertaining the issues we were having, and promptly fixing things that were needed plus clearly conveying to us how to be competent with the tasks at hand from here on.”

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Posted 2 years ago

Hi there! We are happy to hear that you are pleased with Barnaby's appointment! We will be sure to share this feedback with him as it's important to us that our technicians know when they are doing well! We also certainly agree that Barnaby is a great and competent technician and works hard to make sure all his customers are happy! Thank you for such wonderful feedback.

Posted 2 years ago

“JACK did a great job. He explained what he was to do and did all we asked,”

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Posted 2 years ago

Hi Tim! Thank you for the feedback on Jack's appointment! We are so happy to hear that he explained things well and completed all your tasks! Thank you for the review.

Posted 2 years ago

“Excellent Job Well explained Job completed Friendly & Approachable. 👌”

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Posted 2 years ago

Hi Gay! We are happy to hear that you got an excellent job done! We always value getting technicians who communicate well and are friendly and approachable, so we're proud to see that you had that exact experience! Thank you for the review.

Posted 2 years ago

“very helpful and patient with me”

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Posted 2 years ago

Hi Sandra! We're thrilled to hear that you found us helpful and patient! If you ever need further help with your tech troubles give us a call.

Posted 2 years ago

“Efficient fast service. Very helpful and informative.”

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Posted 2 years ago

Hi Maryl! Thank you for sharing your experience of our service! If you ever need further tech help, feel free to give us a call!

Posted 2 years ago

“Very pleasant young woman and she methodically worked her way through checking everything.”

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Posted 2 years ago

Thank you Mary for your 5 star rating of Geeks on Wheels! We are delighted to hear that you had a positive experience with Julianne! We appreciate your positive comments.

Posted 2 years ago

“Very helpful and very professional. Accommodating with payment method, banks accounts were locked due to scam so we had to take an invoice rather than EFTPOS. Very quick response. Called for help and help arrived same day. Thanks for helping us, now we know we are scam free and virus free.”

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Posted 2 years ago

Hi Nathan! We are so happy to hear that you had a great appointment with us! We hate scams with a passion here, so we always want to make sure when our customers have been scammed we do the best we can to accommodate for our customers, whether it be invoicing or getting a same-day visit sorted so you can be back in action as soon as possible! Thank you for the review, and stay safe online!

Posted 2 years ago

“Fabulous service-really knowledgeable and located the issue quickly.”

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Posted 2 years ago

Hi Sinead! We're thrilled to hear you found our service fabulous! We always want to make sure we have the best techs for the job that are equipped with the best knowledge possible! Thank you for the review.

Posted 2 years ago

“ChrisK was very helpful and although he couldn't solve my problem due to the age and model of computer he did try :-)”

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Posted 2 years ago

Thanks so much for the great rating, Lynley! We're so glad to hear that you had a great experience with Chris. We understand that he was not able to fix your problem due to the age and model of computer, but we're glad that he was able to try and help in whatever way he could.

Posted 2 years ago

“1. Easy to establish if they could help 2. Flexible on times to come onsite within 24 hours 3. Accurate diagnosis and solution provided Many thanks”

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Posted 2 years ago

Thank you, Stuart, for your outstanding 5-star rating! We genuinely value your feedback and are thrilled to hear about your positive experience with Geeks on Wheels. Our dedicated team is fully committed to delivering accommodating service times, and precise diagnostics and solutions. Your satisfaction is our utmost priority, and we sincerely appreciate your support. Once again, thank you for choosing Geeks on Wheels!

Posted 2 years ago

“We were very impressed with the helpful and professional service we received from Anthony resolving the problems with our computer. He was very polite and kept us informed as to when he was on his way. He was very understanding and helpful when we asked questions.Would highly recommend him .”

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Posted 2 years ago

Thank you, Anna, for your outstanding five-star rating of Geeks on Wheels! We are absolutely thrilled to learn that you were thoroughly impressed with the exceptional and professional service delivered by Anthony. We greatly appreciate your kind words regarding his politeness, regular updates, and patient approach to addressing your questions. Positive feedback like yours serves as a tremendous source of motivation, and we sincerely value your enthusiastic recommendation.

Posted 2 years ago

“Harry was great. Had my new computer and monitor all sorted, printer reconnected and new email up and running without a hitch. Made sure everything was working and I was satisfied. Recommend these guys.”

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Posted 2 years ago

You're welcome! Geeks on Wheels values customer satisfaction and takes pride in our work. I'm glad Harry provided a satisfactory experience, and I'm sure your recommendation will help others in their decision to choose Geeks on Wheels for their tech needs. If you have any more questions or need further assistance, feel free to ask.

Posted 2 years ago

“always great service, always great staff”

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Posted 2 years ago

Hi Stephen! We always aim to be the top in computer repairs with our staff and service, and it's great to hear you recognize that!! Thank you for the review.

Posted 2 years ago

“From the initial enquiry made through to the problem's resolution, Geeks on Wheels' contacts with me performed to a high standard. By repeatedly trying possible "fixes" to the phone/hearing aids' problem, Technician SamR displayed a work ethic and thoroughness that was most impressive. His 'Visit Notes' - a copy of which he handed to me - are both copious and helpful. Altogether, a very positive house call outcome.”

Helpful Report

Posted 2 years ago

Thank you for the kind words and for your 5 star rating of Geeks on Wheels. We appreciate your taking the time to provide feedback on our Technician Sam and the excellent service you received. We are very pleased that the problem with your phone and hearing aids was fixed to your satisfaction. We thank you for your support and look forward to serving your technology needs in the future.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,928 reviews