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GEMPORIA Reviews

1.6 Rating 242 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

1.6

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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GEMPORIA 4 star review on 14th May 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 17th August 2020

GEMPORIA 1 star review on 17th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID. Iwanted a morganite ring and saw one on Gemporia in rose gold first time customer paid over £200. No postal tracking until after item came luckily I was home. WHAT A LOAD OF TAT. RUBBISH.quality of gold dreadful and stone no where near quality on programe no shine or depth to it. Once on it looked like something from a licky bag or cheap shop. Shall never use again DONT WASTE YOUR MONEY”

Posted 2 years ago

“Royal Mail tried to delivery today which was tracked but no email or tracking number given by Gemporia so missed them and now can’t get redelivery for two day’s. I wish companies wouldn’t use Royal mail for packages or parcels so far behind times. First time ordering from them and last”

Posted 2 years ago

“I ordered a purse on eBay . It took a few weeks as it came from China. The exact same item appeared in the Destello range - much dearer and they claimed they had made it themselves. Jewellery is ok . Packing and delivery so far so good. Just one other point-Adina ( I’m sure she’s a lovely lady) but I had to stop watching due to the number of times she scratches/touches her face, nose, hair and has an inability to look directly into the camera. Plus occasionally belches. It’s bizarre presentation that I find unnerving.”

Posted 2 years ago

“Granny jewellery. The styles are so old fashioned. Tiny stones. Destello, for the rita faircloughs amongst us. Even a homeless tramp wouldn't be seen dead in it.”

Posted 2 years ago

“Awful, shiny pestello scarves. So tacky looking. Straight out of an Asian market. What's ellis done to her hair. Has she stolen a 100 year old womans wig.”

Posted 2 years ago

“I ordered an item on Gemporia. The item was then played on Gemporia Lifestyle with the same code 6 weeks later at a 25%discount. I called to activate the price pledge & was told that because it was sold on Lifestyle that they can’t honour the price pledge. It was the same product & same code! Get your act together!!!”

Posted 2 years ago

“Terrible quality stones - cloudy with visible inclusions - high pressure sales techniques- not worth any money”

Posted 2 years ago

“The man who co -hosted tonights show looked an absolute scruff. Wearing a padded body warmer with no sleeves. His arms were so hairy he made me feel sick. He looked like a yeti.”

Posted 2 years ago

“My order was delivered by royal mail .Only problem was not to me but someone else up the road according to royal mails GPS . Gemporia consider it delivered so I've lost my money and 3 pieces of jewellery . I have spoken to quite a few advisors , ranging from helpful to downright rude don't give a dammit. I have lost out because the postman couldn't bother to look for door numbers and gemporia only answer is it has been delivered . They need to sort things out or they will be losing even more customers. So dissapointed with the customer service . Would love to review my jewellery but it's hard to review something you never received , even though you have paid for it .”

Posted 2 years ago

“Very disappointed I have been waiting for a refund for 4 weeks on a item that arrived damaged WTH Gemporia obviously need the money to prop up their books can't see this company lasting another year they went bankrupt in the USA and screwed everyone over I'm no longer purchasing I just don't feel comfortable”

Posted 2 years ago

“Over the years I have purchased many many rings from Gemporia but this stopped when the quality of the product s went downhill. The rings or whatever shown on the TV were wonderful, but what you received was junk. I purchased a ring a few weeks ago and sent it back as it was too big, I am still waiting for a refund. I have e mailed them to find out where my money is and the response is we are processing your order. Other companies take days to refund i have been waiting weeks for my money. I think they hold on to people s money for as long as possible to earn interest from it. After this I won't ever use them again.”

Posted 2 years ago

“GEMPORIA ARE GETTING ON LIKE TJC CLAIMING THAT THEY ARE LOSING MONEY BUT YET THEY TELL CUSTOMERS THAT THEY ARE HAPPY TO REDUCE THE PRICES I'VE NEVER KNOWN HOW SHOPPING CHANNELS CAN BE ALL ABOUT THEMSELVES AND MONEY THEY ARE ALL GREEDY AND DON'T CARE ABOUT CUSTOMERS”

Posted 2 years ago

“Gold Csarite that has no colour change at all just a dead yellow golden stone..what a rip off. This has got to be the worst company for trying to get your money back for a refund..probably going to go bust”

Posted 2 years ago

“I brought three of the same rings thay was £120 each used credit witch was less that one ring. I picked the one i wanted sent back the other two found out thay made me pay full for tge one i keep and some back on other two and the credit back to my credit acount insted of useing it on the ring i was keeping. Thay said thats the way thay do it not very helpfull company do not use them.”

Posted 2 years ago

“The presenters are so greedy. Edina and ellis buying every colour and design in destello scarves and bags. Both covetous and fake.”

Posted 2 years ago

“The service department is awful. They were not concerned or willing to address my concerns. I made a purchase and never received my product. I was tracking it and waited 2-3 weeks after the expected delivery date. The service department was not helpful or reassuring that the problem would be resolved. I had my credit card company step in because Gemporia kept putting me off. If it wasn’t for their help, I believe I would be without my product and money! Luckily I kept notes and dates.”

Posted 2 years ago

“Edina needs lyclear. Always scratching and rooting her head. Lousy as ..........”

Posted 2 years ago

“I've seen visage products in the sale aisle of aldi. Says it all really. Cheap, dangerous tat from China. Causes blindness.”

Posted 2 years ago

“Ripping off the vulnerable. On dickinsons real deal a pensioner had paid over £300 for loose stones from gemporia. She took them to auction and got £71. Dave troth spouts on about them being an investment. Yeah, the cash goes into his and bennetts fat pockets. The stones are worth jack s h itt.”

Posted 2 years ago

“I placed an order a few days ago and I checked my Bank A/C, this company had taken too much money £20 too much. Mysteriously another item had been added to my order, now I didn't do it, it was a cheap Tanzanite Silver ring. I have purchased lots of decent Tanzanite rings in the past and no way would I have ordered another! Also, check your Baskets as sometimes there is an item sitting there very expensive that you did not place there. I worry that if I hadn't noticed then I could easily pay for it accidently. Just wanted you all to be aware.”

Posted 2 years ago

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GEMPORIA is rated 1.6 based on 242 reviews