Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 3.60

3.6 Rating 339 Reviews

66 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gen Mobile has been a great find that allows me to have a separate phone number for my small business at an affordable price. The customer service has always been timely and friendly.”

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Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

“The whole process of getting phone, signing up and service has been excellent.”

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Posted 5 years ago

“Given the low price, Gen Mobile's service is satisfactory. Customer support and app are decent, not great, but I wouldn't expect anything fancy for the price.”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“I dont see much different from popular networks”

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Posted 5 years ago

“Great customer service. Good reliability with texts and phone calls. Sometimes hard to get a signal when trying to use data.”

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Posted 5 years ago

“Prices are great and I haven't had any connection issues.”

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Posted 5 years ago

“Super cheap and great connection for long distance calling!”

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Posted 5 years ago

“I love how affordable the international plan is with Gen Mobile.”

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Posted 5 years ago

“Great customer service!”

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Posted 5 years ago

“Great price and customer service has been good”

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Posted 5 years ago

“The service is easy to navigate”

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Posted 5 years ago

“It is all satisfying!!”

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Posted 5 years ago

“great assistance from customer service”

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Posted 5 years ago

“Network signal is poor!”

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Posted 5 years ago

Hi Mehdi, We are sorry to hear that you are receiving poor network signal. We will have a customer care representative reach out to troubleshoot your issue. If we cannot reach you, we have added this issue to your account so when you call or chat with us, our reps are aware of the issue. Sincerely, Jessica T.

Posted 5 years ago

“Online purchase process needs to be improved, but the service is great.”

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Posted 5 years ago

“Excellent Phone Plans!!! Very Very fantastic Customer Service. Cant be beat!!”

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Posted 5 years ago

“Good service, coverage works well. Purchasing is sometimes a bit difficult but customer support is quite responsive and can usually fix my problems.”

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Posted 5 years ago

“I needed help with a billing question. The agent was very prompt and helpful in our written exchange.”

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Posted 5 years ago

Gen Mobile is rated 3.6 based on 339 reviews