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Gen Mobile Reviews

3.6 Rating 339 Reviews
66 %
of reviewers recommend Gen Mobile
Read Gen Mobile Reviews

About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous
Anonymous  // 01/01/2019
I have enjoyed using Gen Mobile since I began last summer. No issues, great coverage.
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Posted 5 years ago
I have no problem with Gen Mobile. Service has been great. No drop calls.
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Posted 5 years ago
Basic service, but very reliable. No billing issues-- ever!
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Posted 5 years ago
Great coverage and easy setup.
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Posted 5 years ago
I have never had a problem with Gen Mobile. And the price is right.
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Posted 5 years ago
I love using Gen Mobile! I get all of the reliability of a big name cell carrier with low costs and no contracts. I have recommended this service to several people who complain about the high price of other plans.
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Posted 5 years ago
This service has been problematic, and the customer service was not helpful at all.
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Posted 5 years ago
Hi Anna, We are very sorry for the trouble you are experiencing. We have asked customer care to reach out to help you resolve your issue. We appreciate your feedback and thank you for bringing your issue to our attention. Sincerely, Jessica T.
Posted 5 years ago
I'm extremely pleased with Gen Mobile. Associates are knowledgeable, helpful, and will work with you to resolve issues.
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Posted 5 years ago
Good line quality, good customer service.
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Posted 5 years ago
Affordable service on sprint network. Easy to use and great costumer service.
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Posted 5 years ago
I found the customer service was very knowledgeable for turning on the service or when I had to switch device!
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Posted 5 years ago
No perceivable difference from the service I had with Sprint, for a much lower cost. Customer service was very helpful when I initially bought the wrong plan on accident, and auto-pay has been hassle free.
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Posted 5 years ago
Good price & friendly customer support.
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Posted 5 years ago
Good service, I was able to keep my old number, and way cheaper than my old sprint plan. Awesome!
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Posted 5 years ago
Never had any issues
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Posted 5 years ago
The only problem I have with Gen Mobile is that I don't get very good reception with Sprint in our area.
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Posted 5 years ago
Good for me
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Posted 5 years ago
Makes me a Happy Camper. Thanks Guys.
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Posted 5 years ago
Awesome service, super cheap for the price. I bought two international service for my parents and they loved it so far.
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Posted 5 years ago
Good price and no hasslws,consistent signal strength
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Posted 5 years ago
Gen Mobile is rated 3.6 based on 339 reviews