GetTech Reviews

4.8 Rating 3,169 Reviews
97 %
of reviewers recommend GetTech
4.8
Based on 3,169 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read GetTech Reviews
Visit Website

Phone:

21 2067791

Email:

contact@gettech.com

Location:

Unit 10 Crawford Business Park,
Bishop Street,
Cork
Cork
T12VP71

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GetTech 5 star review on 23rd November 2021
Agnes R
GetTech 5 star review on 22nd November 2021
Peter H
GetTech 5 star review on 19th November 2021
MAURICE R
GetTech 5 star review on 11th November 2021
Caoimhe
GetTech 5 star review on 19th October 2021
Eibhlin
GetTech 5 star review on 14th October 2021
Paul M
GetTech 5 star review on 10th July 2021
Buntu M
10
Anonymous
Anonymous  // 01/01/2019
Excellent service. Very competitive quotes and seamless process. I just completed an online form with the details of the iPad I wanted to sell, they then sent a courier to my home (without me needing to print any labels), confirmed the price with me over email and transferred the money within days. I'd recommend this service to anyone wanting to get rid of old tech and get more than what Apple offers through their recycling service.
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Posted 7 months ago
Hi Eze, Thank you so much for leaving your kind review. As a small Irish business, it means the world to us. We're delighted you were happy with our service. Please don't hesitate to reach out should you need anything in future. :) Have a great day! -GetTech Team.
Posted 7 months ago
Well GetTech made it very simple for me to sell my Samsung s22 phone… and they were true to their word on the valuation on site in what they would pay for the phone after they inspected it.. Thanks GetTech👌
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Posted 1 week ago
Hi Mickey, Thank you very much for taking the time to leave your kind and honest review. We really appreciate it! We're delighted we were able to pay you the amount quoted. If there's anything else you'd like to trade in or if you have any other questions - you know where to find us! :) All the best, -GetTech Team.
Posted 1 week ago
Arrived on time it good condition thank you, no issues with my purchase
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Posted 1 week ago
Hi Cyril, Thank you so much for taking the time to write your review. We greatly appreciate it! :) Glad to hear the device and service were up to standard. If there is anything you think we can improve upon, please don't hesitate to let us know. We'll be happy to help! :) Kind regards, GetTech Team.
Posted 1 week ago
Great buy back service and quick payment. Would recommend
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Posted 1 week ago
As usual. the product arrived on time and in good condition. Very happy with my purchase and the company!
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Posted 2 weeks ago
Hi Tony, Thank you for taking the time to leave your review. We really appreciate it! We're delighted to hear you are happy with your new device ! Should you need anything moving forward, please don't hesitate to let us know, we will be happy to help! :) All the best, GetTech Team.
Posted 2 weeks ago
Very efficient and easy.
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Posted 1 month ago
Hi Izabela, Thank you very much for your review. We're so glad you found our service efficient and easy. If you need anything again moving forward please don't hesitate to let us know - we'll be happy to help! :) Have a lovely day! -GetTech Team.
Posted 1 month ago
Our second purchase of a phone from GetTech. All very smooth and satisfactory.
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Posted 1 month ago
Hi Marjorie, Thank you for taking the time to leave your review. We really appreciate it! We're delighted to hear you came back to us for another purchase and that all is satisfactory. Should you need anything moving forward, please don't hesitate to let us know, we will be happy to help! :) All the best, GetTech Team.
Posted 1 month ago
Perfect. Thank you very much. I will return for my next purchase. So reassuring to deal with an Irish company . ☘️
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Posted 1 month ago
Hi Brigid, Thanks very much for taking the time to leave your kind review. We're delighted to hear you feel reassured dealing with us and we'll be more than happy to welcome you back again! :) Wishing you a great day! -GetTech Team
Posted 1 month ago
Great company, no hassle
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Posted 1 month ago
Hi Arturas, Thank you for taking the time to leave your kind review - we really appreciate it! Please don't hesitate to get in touch again if you need anything, we'll be happy to help! :) Take care, GetTech Team.
Posted 1 month ago
Review as seller. Excellent setup. From the website detailing how much you should receive for the device and details on the condition, to the linkup with An Post where they collected and delivered it. Very professional and very quick. Will use again.
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Posted 1 month ago
Hi Brian, Thank you very much for taking the time to leave your kind review - we really appreciate it! We're so happy to hear you're happy with our service and that you'll come back to us! :) Whenever you do, we'll be more than happy to help. Please don't hesitate to reach out. Kind regards, GetTech Team.
Posted 1 month ago
A Really good quality iPhone for a really good price.It looks brand new.I'd highly recommend this company.
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Posted 2 months ago
Hi Derek, Thank you for taking the time to leave us a review. We're delighted to hear that you're happy with our service and product! It means a lot to the team here. We hope to welcome you back again in the future - don't hesitate to reach out to us. All the best, GetTech Team
Posted 2 months ago
Delivered on time, in very good condition, with a free screen protector and case. Very happy.
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Posted 2 months ago
Hi Ruairi, Thank you for your kind review. We're glad to hear you were satisfied with the service and accessories. Do feel free to reach out to us should you need anything in the future. :) All the best, GetTech Team
Posted 2 months ago
AVOID - Bought a phone at great expense broken within weeks. Replaced by another faulty phone technicians unable to find problem but charged me €€for repair prior to issuing refund to me because reportedly phone ‘bent’ despite being in a case since day I received it and not dropped. Phone not kept in my pocket or repeatedly taken in and out of a case so I can only assume it somehow magically changed shape as the explanations offered to me make no sense in the context of how the phone was used in the few weeks I had it in my possession. Reported ‘best’ offer was suggesting I keep the faulty phone - they literally couldn’t fix the original reason it was returned despite the phone cutting out on me repeatedly over days. But to sweeten the deal they informed me that if I took back the not fixed faulty phone as a bonus I would get to waive my rights to any further warranty!! Not sure how to square that circle. Surely if I had been sold a proper item in full working order then there would be no need to waive any warranty? Seems decidedly odd… but what would I know I am only a customer who bought a product in good faith but has been left out of pocket, time and patience. Terrible experience.
Helpful Report
Posted 2 months ago
Hi Sally, Thanks for taking the time to write your review. We are sorry to hear you feel this way. We'd be happy to shine some light on this. You purchased your device in late 2022 and mentioned you experienced an issue with it. Although our technicians could not find a problem with the device we replaced the phone for you under warranty for ease of mind. This month you brought the device back to us mentioning a similar issue to the first return. After running extensive tests we could not replicate this issue again on this device but we did find a fault with the NFC. Unfortunately we found the phone was bent - which explained the NFC issue. Please see photos here: https://ibb.co/FYLC5v2 & https://ibb.co/3R7r30W . A bend in the device does qualify as physical damage and can happen from pressure applied to the device while in pockets or from putting it in/removing it from its case and other things like that where force can be applied. Our items go through several quality checks to ensure our devices are in their best shape going the the customer. Please see the photo here showing the device is not bent prior to shipment: https://ibb.co/rkZBQLs To meet in the middle while being fair to everyone, we offered a refund minus the repair cost or else repair the device and give it back with no warranty moving forward. We have testing reports showing the device in full working order prior to shipment. Of course, issues can arise which is why we have our warranties in place. Sadly, this does not include physical or liquid damage or third party tampering. We value our customers and we are terribly sorry we couldn't come to a better agreement here. Unfortunately, we must abide by our terms and we are sorry for the stress caused by this. We wish you all the best. Kind regards, GetTech Team.
Posted 2 months ago
Really fair price to sell (about as much as I could have got. Good communication. Fast payment.
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Posted 2 months ago
Hi James, Thank you for taking the time to leave your kind words. We really appreciate it! If you ever need anything, you know where to find us. :) Thanks again and wishing you a lovely day. :) Kind Regards, GetTech Customer Care
Posted 2 months ago
Would definitely use again. Seamless from start to finish - no real effort on my side at all other than entering the details on line. After that, clear and quick communication and payment. Thank you
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Posted 2 months ago
Hi Gemma, Thanks a million for taking the time to write your kind review, we greatly appreciate it! We're delighted to hear you're happy with our service and you found it seamless. Should you ever need us again, feel free to get in touch via phone, chat, or e-mail. Always glad to hear from you! :) Take care! Kind Regards, GetTech Customer Care.
Posted 2 months ago
Great buy-back service. Friendly support. Fast payment.
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Posted 2 months ago
Hi Elaine Thanks a million for taking the time to write your review, we greatly appreciate it! We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :) Take care! Kind Regards, GetTech Customer Care.
Posted 2 months ago
Great customer experience, no hassle or fuss and much easier to use than the high street alternatives. Would highly recommend and will definitely be using GetTech again in the future.
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Posted 3 months ago
Hi Seán, Thank you so much for taking the time to leave your kind words. We really appreciate it as a small Irish business. We're happy to hear you'd go for us over the high-street brands, bigger isn't always better haha! If you need us again, you know where to find us. :) Thanks again and wishing you a lovely day. :) Kind Regards, GetTech Customer Care
Posted 3 months ago
Amazing service, very quick response and money was transferred immediately.
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Posted 3 months ago
Hi Ahsun, Thank you for taking the time to leave your review. We really appreciate it! We're happy to hear your comments about the service and we're delighted we could help you quickly. Don't hesitate to reach ou if you need us again, you know where we are. :) Kind regards, GetTech Team.
Posted 3 months ago
Excellent in all respects
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Posted 3 months ago
Hi Noelle, Thank you for taking the time to leave your kind review. We really appreciate it! We're delighted to hear you're satisfied with our service. It means a lot to us as a small Irish business. Should you need anything in future, please don't hesitate to reach out. We're happy to help! :) Kind regards, GetTech Team.
Posted 3 months ago
Fantastic customer service, received refurbished phone in perfect condition, easy to contact and even rang me back because they missed my call. Would definitely recommend and will purchase from here again.
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Posted 3 months ago
Hi Karen, Thank you for taking the time to leave your kind review. We're delighted to hear you're happy with your device ad=nd the service provided. We always aim to do our best for our customers. :) Anytime you need us, please feel free to get int ouch - we'll be happy to hepl! -GetTech Team.
Posted 3 months ago
Excellent customer service.Extremely fast turn around. Easy returns and great price.
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Posted 3 months ago
Hi Rob, Thank you very much for taking the time to leave your review. We really appreciate it! We're happy to hear you're satisfied with our service and products. If you ever need us again, please don't hesitate to reach out. We'll be happy to help! :) Have a great day! -GetTech Team.
Posted 3 months ago
GetTech is rated 4.8 based on 3,169 reviews