Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maggi Grace was very sweet and helpful during my telephone inquiry. Very good and prompt email to confirm the booking. Shah”

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Posted 2 years ago

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

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Posted 2 years ago

“Really quick response from Kevin and Jordan . Great price. Follow-up call the next day to confirm the booking.”

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Posted 2 years ago

“Richard has been really helpful, I really appreciate the support he provided. Thank you for your help”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“Thanks to Kevin walker he was very helpful and reassuring.”

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Posted 2 years ago

“The flight prices are competitive and the customer service was good but problems with the payment failures reduced my overall satisfaction. I tried multiple cards with different browsers but without success. Only when using bank transfer was payment accepted. This narrowed down my options on this holiday.”

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Posted 2 years ago

“Richard has been really helpful, I really appreciate the support he provided. Thank you for your help”

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Posted 2 years ago

“Kevin gave me a courtesy call after I booked a flight with the company. I had a couple questions which were answered straight away with no fuss. Very good company for cheap flights and will use again.”

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Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“The customer service advisor - kevin walker was helpful, communicating with us often by email or phone call, making sure we are updated with our travel itineraries of changes or amendments . Highly recommended travel agency !”

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Posted 2 years ago

“Jitty helped me to get better price and did a great job”

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Posted 2 years ago

“Great customer support very easy to book I will use again for sure”

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Posted 2 years ago

“Sarah was really helpful in sorting my booking over webchat. Great service”

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Posted 2 years ago

“Great quick and clear service, thanks!”

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Posted 2 years ago

“The speed, the staff courtesy and the whole booking process was very efficient. I am happy. Particularly with Kitty's cooperation and kind help.”

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Posted 2 years ago

“Happy with the service I have received to date. Kevin contacted me immediately when there were schedule changes to make sure we were ok with them”

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Posted 2 years ago

“Really helpful from start to finish, in particular staff member "Kevin " who helped me with a flight change that came from the airline. Very helpful, thanks so much”

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Posted 2 years ago

“I would like to thank to Kevin He was very efficient and helpful with sorting out for me immediately. I would definitely contact him if I ever need help. Thank you Kevin”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews