Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice friendly lady”

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Posted 2 years ago

“When had problem Resolved quick, no fuss with confidence. Thanks specially to Maggie Grace”

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Posted 2 years ago

“Very streamlined service, no hiccups!”

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Posted 2 years ago

“She was very helpful and respectful she helped me straight away. I was very with her how she helped me. I'm very happy.”

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Posted 2 years ago

“Thanks kevin for all my travel arrangements”

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Posted 2 years ago

“I am so disappointed with the customers service team they don't listen to us. I paid £1800 for flight tickets from uk to pakistan quetta and returned . On the way back from quetta to karachi was cancelled my flight I did not receive any email or anything I trying to call and emailing no one answered to me and I had to take another flight from quetta to karachi I don't wanted to miss my others flight connecting flights. I tock another flight from quetta to karachi cost me 50000 pakistani rupees. They don't refund my money back. Please don't buy tickets from getafilight”

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Posted 2 years ago

“Thanks to Kevin walker he was very helpful and reassuring.”

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Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

“Freddy was very responsive and got our flight changed very quickly. Five stars!”

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Posted 2 years ago

“A big thank to 'Freddy Williams' for solving the confusion with my luggage allowance. Your positive and prompt response will definitely be a motivation to book again with Get A Flight / PH Travel.”

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Posted 2 years ago

“Was a great price and communication with Jitty Varghese was excellent - calling me back, emailing etc. Slightly frustrating that my cards wouldn't be accepted but they honoured the prices and ensured that everything was sorted by bank transfer.”

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Posted 2 years ago

“The airline cancelled my flight but I was lucky enough to speak to Richard Neeson telephonically, who went above and beyond to ensure that I managed to find another flight that suited my itinerary (not easy as I could only fly within very specific dates/times due to work and another domestic flight connection). His friendly, kind and professional manner made me feel so reassured in what was an extremely frustrating and stressful situation and he did indeed sort everything out! I cannot recommend the company or Richard Neeson more highly and will definitely be using his services again. Five star service all the way!”

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Posted 2 years ago

“RICHARD NEESON made a change in our flight details as painless as possible. A big thank you for his efforts.”

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Posted 2 years ago

“customer service”

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Posted 2 years ago

“Maggi Grace was excellent in helping me to book flights for an emergency trip to Dallas.”

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Posted 2 years ago

“Richard Neeson was extremely helpful in every way at answering all my questions and going above and beyond at confirming all my flight itinerary and sending me email confirmations whilst I was on the phone.”

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Posted 2 years ago

“I attempted to book a LHR to BKK flight online but my internet crashed and I was unable to complete the booking. However, the next morning I was phoned by Jitty Varghese who offered her services and said the prices from the previous day would still be honoured. The ticket was by far the cheapest l had seen far, so I agreed to go ahead. I was unable to complete the online comfirmation form, and instead she poliitely asked me to complete a bank transfer. I went to my bank only to find that they were closed due to the extended Christmas holidays, so l returned home frustrated and phoned her immediately. Unpreturbed, Jitty took my card details over the phone, and asked if she could call me back within ten minutes or so. This she duly did, and I was told that clearance had been given, and as such I would receive my e-ticket within the next 24 hours by email . Brilliant! To be fair Jitty was so very helpful, curteous, and totally professional throughout the entire transaction, l felt totaly at ease. So much so, I will definitely book my next flight with them later in the year. Thank you so much.”

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Posted 2 years ago

“Very helpful, smooth service and prompt.”

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Posted 2 years ago

“Thanks Maggi Grace for taking time booking our flights. God bless..”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews