Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As we booked early it was no surprise that the airline changed our schedule. Sophia was excellent at helping to get a viable alternative. Thanks.”

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Posted 2 years ago

“I am really thankful Mr FREDDY and his company,he helped me a lot ,very polite and kind gentleman Thank you very much”

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Posted 2 years ago

“Helpful staff, Kevin in particular was very efficient at answering my queries. I have found them to be a good company.”

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Posted 2 years ago

“Really quick response from Sophia and kevin . Great price. Follow-up call the next day to confirm the booking.E ticket sent on same call”

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Posted 2 years ago

“Sarah was very helpful and resolved my issue within 5 minutes - good service - much appreciated”

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Posted 2 years ago

“EXCELLENT IN CUSTOMER SERVICE ESPECIALLY MR.Richard Neeson who always attending my queries.”

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Posted 2 years ago

“RICHARD NEESON was really helpful and patient with us. He worked really fast sorting out our tickets for us. Thank you so much.”

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Posted 2 years ago

“Agent Richard Neeson was very helpful”

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Posted 2 years ago

“Very helpful stuff, respond to my request quickly . Try they very best to help”

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Posted 2 years ago

“I just booked my flight to beirut after 1 hour I received my e ticket it was so smooth and pleasant transaction I recommend”

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Posted 2 years ago

“Received an email to say there had been a change to my flight schedule. I asked if I could see the changes before agreeing to the changes and Sophia quickly found the changes. Simple query dealt with efficiently.”

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Posted 2 years ago

“Very good service. Thanks to Sophia for being very helpful”

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Posted 2 years ago

“Great service from this company, the sales manager MAGGI GRACE was very helpful and patient during the reservation process over the phone and very explanatory. I got the cheapest business ticket in the market for my flight. I highly recommend this company and definitely would use them for all my family tickets in the future. Many thanks for your service.”

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Posted 2 years ago

“Made a spelling mistake for my email address, called to customer service and spoke with Kevin walker he sorted the problem and after 15 minutes called me back to check if I am with the service”

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Posted 2 years ago

“I spoke to Richard Neeson today and just wanna show my appreciation as he was polite and helpful with assisting me with my booking reservation.”

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Posted 2 years ago

“Customer Service Chatting fast answer”

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Posted 2 years ago

“The process of booking our flight online was smooth and efficient, unfortunately I had to call them by phone as the promised e-tickets did not arrive as advised. Sophia the operative I spoke to was polite and dealt with my request efficiently and quickly.”

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Posted 2 years ago

“The best services i have ever had when booking with Richard he really knows how to look after his customers 5* all the way”

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Posted 2 years ago

“The flights were very expensive but the service was exceptional. E-tickets arrived by e- mail very quickly. Thank you Sophia .”

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Posted 2 years ago

“Thank you Sophia for your Help”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews