Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to say how fantastic they were at P H TRAVEL LTD and in particular JITTY VARGHESE I had problems with my card on payment and other various problems but jitty was so patient and understanding she made the process so much easier thank you I will therefore be using this company in the future”

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Posted 2 years ago

“Dealt with Jitty and her customer experience was polite & professional, she quoted me a great price and the e-tickets were emailed to me within 2 hours.”

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Posted 2 years ago

“Sophia was more than helpful in securing flights for our trip when the airline changed their schedule.”

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Posted 2 years ago

“Received an email to say there had been a change to my flight schedule. I asked if I could see the changes before agreeing to the changes and Sophia quickly found the changes. Simple query dealt with efficiently.”

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Posted 2 years ago

“It was a very excellent service and very helpful”

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Posted 2 years ago

“I was having problems booking online so called Getaflight and got through to Jitty who was absolutely fabulous!! So polite and helpful. Have used them before this booking and will definitely use them again !! Thank you Jitty :)”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“We phoned and got through very easily speaking to Jitty who was extremely helpful and accomodating. We were able to amend our booking as we went a long and she helped us to secure our desired flights, answering all questions. Jitty was polite, professional, friendly and patient. Excellent service thank you!”

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Posted 2 years ago

“Great customer service from Freddy. Helpful, informative, polite and friendly. Thank you”

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Posted 2 years ago

“Freddy was our customer agent. He was very polite, efficient and very quick to respond. I havent experienced booking tickets as quick and as smooth as the way Freddy has done, from searching for flights as per our request until payments. Thank you.Well done.”

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Posted 2 years ago

“I could not change my date as i was told ticket was non changeable although this was accepted ans fare difference paid . I had to attend medical appointment”

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Posted 2 years ago

“Good staff especialy charlie”

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Posted 2 years ago

“Excellent friendly fantastic helpful service from Maggi Grace Much appreciated William LEE”

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Posted 2 years ago

“Excellent service,friendly staff,recommend Thank you Carol Smith.”

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Posted 2 years ago

“Very helpful call with Richard”

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Posted 2 years ago

“Highly recommend, Ruby very helpful”

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Posted 2 years ago

“The customer service is excellent. Would definitely recommend.”

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Posted 2 years ago

“Richard Neeson was ever so helpful and patient, he tried his best to get the best possible outcome for me after I wasn't able to take up my flight as planned. Can recommend!”

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Posted 2 years ago

“Ruby from the agency is a very polite person and she was very helpful, keeping me up to date with changes the airline made via email but also followed up personally to ensure that I was aware of them. Would definitely recommend for travel booking.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews