Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,738 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AMAZING SERVICES By kevin”

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Posted 3 years ago

“richard was very helpful and polite. He answered my questions and gave me additional direction as to where to find the right COVID info,”

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Posted 3 years ago

“After British Airways let me down, I managed to get a flight to Nairobi on another Airline. I had questions, and Sophia delt with all my questions professionally. Now we get to go on Safari . Thank you Sophia”

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Posted 3 years ago

“Kevin was awesome guy he helped me to change my hook last minute only with difference in fare. I really come back for another travel plan.........Thank you so much for you help Now I can seee my family after 3 years”

Getaflight 5 star review on 13th May 2022

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Posted 3 years ago

“Service to book tickets was quick. It was reassuring that the agent, Freddy, called to confirm that I had my emails he sent to confirm my bookings etc. Freddy was extremely helpful and patient. I definitely appreciated this and will be booking again. Thank you very much Freddy for your help.”

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Posted 3 years ago

“Richard Neeson was tremendously helpful. I wanted to extend a flight after Thailand changed the entry requirements. In the end, Thai airways would not let me but Richard went out of his way to try and make it happen.”

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Posted 3 years ago

“richard was very helpful and polite. He would return the phone calls as best as possible. travel agency was difficult to work with as they were not efficient”

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Posted 3 years ago

“Richard Neeson was a great help and very friendly! He made traveling easy for me with his help in issuing the E-Tickets”

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Posted 3 years ago

“Great customer service - sorted my questions straight away.”

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Posted 3 years ago

“Very helpful staff ..”

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Posted 3 years ago

“Richard was very helpful and polite appeared very knowledgeable and patient. He has very good work ethics. 👏”

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Posted 3 years ago

“The service of travels was very good expecially Mr. Richard who is very kind, polite and respectful. I am happy to recommend PH Travels.”

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Posted 3 years ago

“SOPHIA was very helpful”

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Posted 3 years ago

“Thanks to Richard Neeson at Getaflight. He always responds and resolves our queries in a professional manner. We've had a lot of flight changes due to the airlines and Richard is the No1 guy to get us sorted ... highly recommended”

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Posted 3 years ago

“Quick efficient service. Freddy was very helpful on the phone. Follow up call back to confirm the reservation and payment.”

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Posted 3 years ago

“Great Good Service and prompt.”

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Posted 3 years ago

“Spoke with Richard Neesom from the services department - was very helpful in helping to resolve my issue with a cancelled flight. Clear and helpful and will def use again given the service response was very good.”

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Posted 3 years ago

“The service is good but the price has gone up when it turn to payment mode.”

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Posted 3 years ago

“I haven't made the trip yet, but so far, Getaflight have been great, and I have especially received excellent customer care from Richard Neeson. He's excellent at what he does and leaves you very reassured.”

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Posted 3 years ago

“Excellent customer service from the team particularly Freddy finding the right flights that worked for us. Thank you for your patience!”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,738 reviews