Getaflight Reviews

Name: Getaflight
Rating: 4.56

4.6 Rating 1,642 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bella Smith, was clear, helpful and very patient with me. Ahi is also very professional, with excellent skills dealing with the public. I would recommend your company to anyone looking around for a safe travelling Agency.”

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Posted 2 years ago

“Good customer service”

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Posted 2 years ago

“I like getaflight service very easy booking than you 😉 😏.”

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Posted 2 years ago

“very helpful service from Richard.”

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Posted 2 years ago

“Recently booked a flight but no confirmation was sent, as I contacted the team Richard Neeson was a great help and very calming. Re-assured me with the booking confirmation and the e-tickets being sent within 24 hours. Thank Richard for your help.”

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Posted 2 years ago

“Great service good communication which is rare”

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Posted 2 years ago

“Thank you, Maggi, for helping me to book the flight tickets from NCL to TVC in short duration. Excellent service”

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Posted 2 years ago

“Jitty was quick and efficient throughout the process of booking my flight, explaining each step of the way and honest regarding my expectations”

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Posted 2 years ago

“Customer service query. No waiting for a real person to answer and confirm details I asked for clarification on.”

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Posted 2 years ago

“Maggi Grace was very helpful to my enquiry regarding Qatar changing our flight. she's got good impeccable customer service skills. I will always recommend her to friends and family. waiting for the alternative flight Maggi offered me to be updated on the system. Thanks Maggi.”

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Posted 2 years ago

“Very good and Quick customer service and affordable price specially JITTY she is best employee.”

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Posted 2 years ago

“Cheap date change price by ronney”

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Posted 2 years ago

“Schedule change in my flight .. ronney help me”

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Posted 2 years ago

“kevin helped us purchase our flight in a very speedy and efficient manner. He was great to work with and I would highly recommend this organisation and kevin service. Thank you again”

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Posted 2 years ago

“Easy to complete the purchase of my tickets. Great value too. Received my tickets within a couple of hours of purchase Thank you Kevin”

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Posted 2 years ago

“Excellent service. Kevin has been very helpful and polite when it comes to assisting me with my booking reservation.”

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Posted 2 years ago

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

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Posted 2 years ago

“Great lady help me with my ticket her name is JITTY , I was panicking because my card was declined . She was cool and helpfully . I filled my card expiry date wrong .”

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Posted 2 years ago

“Great Customer Service. Went beyond the expectations. Maggi Grace was very helpful, took full ownership and have taken an extra mile to assist with my booking along with the seat allocation. Maggi Grace is an asset to the company and let's hope more to follow her steps. Well done Maggi - keep up the good work!”

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Posted 2 years ago

“Fast,correct, efficient Service!”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,642 reviews