Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,724 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ricky assist us in booking the tickets very well ams nice. Its been great experience and will love to have again take services.”

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Posted 2 years ago

“Ricky has been great throughout the whole booking process”

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Posted 2 years ago

“excellent customer service - Maggi Grace”

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Posted 2 years ago

“I have had several phone calls with PH Travel regarding my flight. Jack Brown was so helpful and always got back to me if he couldnt resolve my problem straightaway. I would have no hesitation in recommending PH travel.”

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Posted 2 years ago

“Thanks very much FREDDY great service Rob jones”

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Posted 2 years ago

“We need to change the date of flight and Freddy has been so helpful trying to solve our problem. We are really appreciated its service and will definitely use its service again.”

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Posted 2 years ago

“I had to change a flight. The on line chap, did a great job, and was transparent in the new addional charges.”

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Posted 2 years ago

“Thankyou Mariam cruse for doing a fantastic job and being very helpful”

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Posted 2 years ago

“Great price and really good chat response time.Thanks to Peter Brown for helping sorting out slight problem”

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Posted 2 years ago

“Maggie has been a star , booking our flights again this year, we have come back to book with her again as she gave us great service in 2022 too, so we are back now booking new family holiday with her help. Very efficient and helpful. Thank you”

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Posted 2 years ago

“Maggi Grace was EXCELLENT! I made a mistake with my dob on the booking and Maggi amended it immediately. The quickest and most impressive customer service I have ever experienced. Thank you Maggi!”

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Posted 2 years ago

“Very good service and very accommodating of our needs”

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Posted 2 years ago

“Very helpful. Quick response!”

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Posted 2 years ago

“The query was resolved within seconds not even minutes!!!”

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Posted 2 years ago

“Freddy did a good job.”

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Posted 2 years ago

“Peter has been excellent in providing quick response to the questions raised.”

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Posted 2 years ago

“Dean was very helpful in getting my flights arranged.”

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Posted 2 years ago

“Jitty, was really helpful and supportive and did a great deal for me, great customer service will be continue using your agency for my next flight”

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Posted 2 years ago

“Great professional service by peter brown!”

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Posted 2 years ago

“Bella called me back after I faild to book through online. She was very helpful and professional and helped me to do the booking as fit with my needs”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,724 reviews