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Chapter Reviews

5.0 Rating 2,932 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I was disappointed when I filled out my request for a consultation and did not receive a response, but because I highly respect Dave Ramsey and his organization, I called the customer service # and received a very helpful and congenial representative who was able to help me determine my best options for a Medicare supplement. Becky Bridson did a great job at setting me up with a good plan. I look forward to continuing to work with her as needed.
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Posted 2 weeks ago
Toni was very helpful in guiding me to the right plan.
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Posted 3 weeks ago
So glad Chapter was recommended to me by my Financial Advisor. Ben G. guided me through the whole process and determined the best plans for my supplemental and prescription insurance. He followed up and answered all my questions.
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Posted 1 month ago
Noah was wonderful and extremely helpful helping me figure out Medicare. He walked me through part A and B and explained what was covered on both and helped be pick out my needs for additional insurance. I highly recommend him for anyone trying to navigate Medicare
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Posted 3 months ago
Aaron was great, helpful, customer services wonderful. On time for every appointment. Easy process. Kudos for Aaron Matthews
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Posted 3 months ago
Josh was very helpful After being outright lied to by others, he found what I needed
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Posted 3 months ago
Expert advice and great communicators. Ben Gasper and Michael Woodruff both helped me get new supplement and drug plans on short notice. I could not have navigated the intricacies without Chapter.
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Posted 3 months ago
Kathy was excellent, friendly and knowledgeable, and provided me with an accurate estimate and the best option for enrollment in Part G. My only reason for the 4 rather than 5 stars has nothing to do with my representatives support and more to do with what Chapter services cover. I had hoped this would be a "one stop shop" and I could get enrolled in the other supplemental plans (i.e.) Dental, Vision, Hearing, etc. at the same time, unfortunately that was not the case.
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Posted 4 months ago
Hi experience with chapter went really really well and Shannon Davis was very professional and helpful she did a wonderful job and made me feel very comfortable
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Posted 4 months ago
Representative was patient with me and explained everything to me clearly and succinctly . He was polite and respectful . Bb
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Posted 5 months ago
Dave was very knowledgeable about medicare plans, he chose a plan quickly for me, I was impressed. He gave me time to look over the plan to see if I had any questions, I started medicare in April, now I will be on my first full year in 2025. Dave was very helpful and I would use him again and also recommend him. Thank you Dave.
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Posted 5 months ago
Jaclyn was very helpful and pleasant the entire time she helped me. She was also very patient and understanding.
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Posted 5 months ago
Helpful and informative. Friendly and seems to enjoy doing his job. Thanks Matt.
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Posted 5 months ago
Daniel Cheeseman was clear and concise. I appreciated his assistance.
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Posted 6 months ago
I am happy with Eden, who is my support person He’s been kind, patient and very helpful
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Posted 6 months ago
Our advisor Josh took all the stress out of signing up for Medicare. He was very patient as we had many questions to ask. We really appreciate his kindness and patience. I will be recommending Josh to all my friends who will be signing up for Medicare.
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Posted 7 months ago
John was friendly, knowledgeable and efficient. The advice he gave helped me narrow my options. Excellent experience in a well known hard to navigate process.
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Posted 7 months ago
Very nice and helpful
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Posted 8 months ago
Noreen did a superb job of everything and I couldn’t have asked for a better professional to assist me. She’s an above board ger it done with a beautiful way about her. Very grateful to have her assisting me.
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Posted 10 months ago
John B was really helpful. Clear explanations, walking me through some issues and calming me down when SSA kept delaying information I needed. Great job!
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Posted 11 months ago
Chapter is rated 5.0 based on 2,932 reviews