Login
Start Free Trial Are you a business?? Click Here

Chapter Reviews

5.0 Rating 2,931 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was on hold for two hours, but understanding that it was the last day to review your options for plans. The ultimate issue was that the so called specialist literally didn't understand what quarterly meant, nor did she know what a discount pharmacy card does. I was trying to explain to her that my discount pharmacy card was way cheaper than my insurance for all my prescriptions. She didn't check that, also when I ask if the otc amount was distributed monthly or quarterly, she asked me "Whats quarterly " well, that was it for me, I felt as if she didn't want to be bothered. I had a terrible experience. This was my first time using this service. I will not be using it again. Next time I'll just sit down and do my own research.
Helpful Report
Posted 1 month ago
Sofia was not helpful. I don't want to work with Chapter. I don't trust them. I was told " Because of how many plans I enrolled into and changed them that I could not be helped and She assumed I would just change it again " and I did not get a chance to speak. Then , when I shut down and didn't answer she told me " I can give you the number for Medicare. " She did not give me the chance to speak. I don't like how I was getting hung up on and had felt the pressure to change my personality to be heard. I am very smart and intelligent , I feel like I am strong enough for myself and deserve to be heard.
Helpful Report
Posted 1 year ago
Chapter is rated 5.0 based on 2,931 reviews