Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,564 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Tell us how Getlaidbeds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our new Ottoman bed arrived a few days ago and is now assembled. We’re very happy with it considering it’s not the bed I thought I ordered. By mistake, I ordered the space saver version which is designed for the mattress to overhang slightly. When I contacted Get Laid Beds they offered to refund and place an order for the normal ottoman. We decided that the smaller format would actually work better for us so decided to keep it. The frame is easy to assemble and very nicely finished.”

Helpful Report

Posted 2 years ago

“Absolutely delighted with our bed. It is exactly as described, and beautifully made. Service was prompt, efficient and friendly.”

Helpful Report

Posted 2 years ago

“Overall a great experience! Bed is lovely and very well made. Easy to put together too. Mattress is super comfy and it's nice to wake up without a back ache. Had to change my delivery date at short notice - Get Laid were really understanding and it was no problem. This is what good customer service should be like. Delivery was excellent too - arrived on time and the delivery team were so helpful. Will be ordering another bed soon.”

Helpful Report

Posted 2 years ago

“Excellent.”

Helpful Report

Posted 2 years ago

“Great selection of really nice beds, ordering process was super easy and being able to customise with different finishes/legs etc if wanted was a real bonus. Was overall very impressed with the whole thing and will definitely shop with them again in the future.”

Helpful Report

Posted 2 years ago

“I'm not sure you want a review from me yet. I have an outstanding problem with the bed we ordered and your customer services are very unhelpful and seem to be ignoring me. Not a happy customer.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for review. We are sorry that your expectations were not met in regards to the response times from the customer service team. This has been looked into and they have been found to be within expectations during busy times. Sending multiple emails will have delayed our response to you as we work in date order. Your initial issue has been discussed and has been found to be a misunderstanding of the design and assembly of the bed, however we are sending out longer central rail for you to ensure you are happy with your frame and we have offered to assist further if you require it after assembling the new item. Kind regards, The Get Laid Beds Team

Posted 2 years ago

“utter rubbish - looks nothing like the sample. TWICE. They re-sent, and the second bed looks just like the first - a totally different colour than the original sample. Pretty rubbish for a £600 bed. Will be sending it back....again.”

Helpful Report

Posted 2 years ago

“Ingenious floating bed design. No broken toes or shins with this bed.”

Helpful Report

Posted 2 years ago

“Arrived exactly when they said, super easy to make and the quality is fantastic! We love it, it makes a statement in our bedroom!”

Helpful Report

Posted 2 years ago

“Great communication! Very quick! Thank you!”

Helpful Report

Posted 2 years ago

“We were looking for a painted wooden bed and couldn’t find anything in the big furniture stores at a reasonable price, not only are Get Laid Beds well priced but they are made in England. The hardest part was choosing from their many designs. Customer service prior to purchase was excellent as we had a few questions on the design. White glove delivery was brilliant and highly recommended. We chose self assembly which took less than 30mins.”

Helpful Report

Posted 2 years ago

“The staff I spoke to when I ordered the bed were so friendly, really understanding concerning my brother and his neurodivergent status and made the whole process so pain free.”

Helpful Report

Posted 2 years ago

“Not happy with size of bed as it is too small for a standard double mattress and shouldn't have been sold as a standard double. Then customer service informed me I would have to pay to return it. Very disappointed.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for your review. We are very sorry that the dimensions caused any confusion for you. With the space saver ottoman frame the mattress will over hang as described on the dimensions provided. The returns procedure will fall under the standard terms and conditions as stated on our website. Once again please accept our apology for any frustrations caused. Kind Regards, The Get Laid Beds Team

Posted 2 years ago

“There are evident chips in the woodwork. We haven’t built the bed yet but theywere there on delivery. The delivery men were friendly and helpful.”

Helpful Report

Posted 2 years ago

“Very happy with our bed and mattress. Delivery was smooth taken upstairs for us which was appreciated. Build instructions could definitely be better in places, but overall went ok. Bed looks great and very sturdy.”

Helpful Report

Posted 2 years ago

“The bed and mattress are good quality and arrived on time. The delivery operatives were friendly, however, in their haste to deliver quickly, one of them tried to carry too much up the stairs in one journey and knocked two pieces of plaster from the corner of the pillar at the base of the stairs - the staircase had just been decorated a month ago.”

Helpful Report

Posted 2 years ago

“Very well made and good-looking bed. Easy to put together. Looks great.”

Helpful Report

Posted 2 years ago

“I had to return a product(I ordered the wrong size of bed. The Aftersale Service was very professional - Reactive, helpful and efficient! I have bought again with great confidence.”

Helpful Report

Posted 2 years ago

“Excellent VFM. Manufactured and delivered very quickly. Quality is very good indeed.”

Helpful Report

Posted 2 years ago

“Really pleased with our new bed - Simple delivery in parts to enable us to build in the bedroom as we have a listed cottage with tight stairs. We were kept updated and delivery was on time. Well made and attractive, it has provided us with a better nights sleep than our previous bed and look forward to many more sleeps!😄”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,564 reviews