Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from ordering to install great work”

Helpful Report

Posted 2 years ago

“Ordering was easy. Customization of bed is great and build quality excellent. Delivery in time too!”

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Posted 2 years ago

“Absolutely love our bed. Build quality is brilliant. Was delivered exactly when you said it would be. Can't fault the service at all”

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Posted 2 years ago

“We'd like to thank all at Get Laid Beds for a seamless purchase of our new bed. From visiting your showroom to online ordering, to final delivery, excellent communication throughout, with outstanding service. We don't see how you could improve your procedure. We would certainly recommend anyone using Get Laid Beds.”

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Posted 2 years ago

“great customer service and i got my bed within a few weeks”

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Posted 2 years ago

“The bed arrived in 6 packages, with instructions in Packet 6. Assembly was straightforward, following the instructions. Everything fitted together well with no problems. The assembled bed looks good, was sturdy and creak free and our first night on it was very comfortable.”

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Posted 2 years ago

“There was no mark on some places where I put the screws. It took long time to assemble.”

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Posted 2 years ago

Good Morning, We are very sorry that you had issues assembling your bed frame. We do pre drill majority of holes fully, others we only lightly mark as a guide to allow for a tighter fit. We do not pre drill where the slats will be placed. We are very sorry this did not meet your expectations. I can see that you have reached out to the customer service team for assistance, please do not hesitate to do so again if you need us. Kind regards, Marie Customer Service Manager

Posted 2 years ago

“Very efficient professional service, from ordering the new bed frame to delivery. We were kept informed at all times.”

Helpful Report

Posted 2 years ago

“Impressed with the quality of the bed. All enquiries dealt with efficiently and quickly. Cy and Pete who delivered and assembled the bed were helpful and did an excellent job.”

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Posted 2 years ago

“An amazing experience all around, and when booking in for delivery they were very accommodating on dates for me. The bed itself is stunning, with very good quality and workmanship. Zac installed the bed for us and he was also super, efficient and professional. Every aspect from order to end was a high standard, and I couldn't fault a thing. The company had everything I needed in one place, and I was able to purchase bed drapes and duvets in one go. The duvet is of great quality and I've had the best night's sleep. I'll be sure to enter the monthly competitions they run too!”

Helpful Report

Posted 2 years ago

“Very pleased with the bed and four drawers. Easy to assemble and looks great. We did not receive our bed on our chosen day. No notification of why. I had to chase. I did get emails back quickly when I asked questions and then was sent a message with our incorrect phone number and email that they said they had passed to the delivery company! Hence we received our bed two days later, rather inconvenient as we had to reorganise our time to be at home. Hence only four stars.”

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Posted 2 years ago

“This is our second bed from here and we love how easy they are to put together and solid.”

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Posted 2 years ago

“Excellent service, happy with the delivery.”

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Posted 2 years ago

“Bed delivered on time and all correct Quality of bed is really good and was packaged really well Overall very happy with our purchase”

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Posted 2 years ago

“I absolutely love the quality & look of my new bed - The Deco - it's beautiful. My only caution would be to ensure you pay for the service to have your bed assembled, as I struggled to put it together myself. The instructions and joinery were perfect, but screwing into the hardwood, even with pre-drilled holes and an electric screwdriver, was very difficult. That said, I couldn't be happier with the final product.”

Helpful Report

Posted 2 years ago

“The quality of the product is good, however the headboard has a blemish on it, and one of the floating shelves isn't level”

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Posted 2 years ago

Good Afternoon, Thank you for leaving an honest review. We are very sorry you had issues with your order. I can see that you have been in contact with the customer service team and they have made arrangements to rectify this for you. Once again please accept our apologies for any frustrations caused to you . Kind Regards, Marie Customer Service Manager

Posted 2 years ago

“Very nice bed, bit difficult with the screws to get into place and slightly squeaky when put together. Also expected a support beam under the bed for extra sturdiness for a standard double . Overall happy with this bed.”

Helpful Report

Posted 2 years ago

“Brilliant service and brilliant bed! This was an easy purchase to make, and a really good quality solid bed for a very good price. Importantly - easy to put together. The headboard and footboard were already built which was a bonus. Customer service was exemplary - all my queries were answered quickly and politely. Nothing was too much trouble. The guys who delivered the bed were great too. Highly recommended!”

Helpful Report

Posted 2 years ago

“The bed is well made but the headboard and under-bed storage unit finishes are a disappointment. They don't look the same as they do online. I guess this is a hazard of buying online. We are going to have to get them sprayed. The installation of the beds went well.”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews