Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,047 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Originally ordered the bed to arrive on the 9th, one of the packages did not arrive, the customer support was happy to help however both sides were relatively confused about what pieces were actually missing so when replacements were sent not all the pieces were replaced. Customer service was quick on sorting out another shipment of replacement pieces. Assembly was fairly easy all in all, though I did manage to utterly destroy one of the screws! Some of the pieces are labelled however I found some of them to be misleading or the wrong way around.”

Helpful Report

Posted 4 years ago

“During lockdown regulations it was a struggle to put up my bed on my own but I got there. Impressed with the quality and ease of assembling the product. Only drawback was that a bag of screws and castors was missing from one of the underbed storage drawers but the company are sorting the out for me.”

Getlaidbeds.co.uk 4 star review on 27th November 2020

Helpful Report

Posted 4 years ago

“Daughter really pleased. Little difficult to put together. Let’s see how it lasts”

Helpful Report

Posted 4 years ago

“I have wanted a four poster bed for a long time but never actually found one that I really liked, I came across getlaidbeds by good luck. I fell in love with Summer four poster bed - and luckily for me it was in the sale. I bought it and it was it delivered on the 29th October and looks gorgeous in my bedroom. I paid extra to have the bed fitted. The two chaps who came to fit the bed were very polite and lovely. I was surprised how quick and efficient they were.”

Helpful Report

Posted 4 years ago

“We are very happy with our London bed and under bed storage drawer. Your staff were very helpful in sending me two separate sets of wood samples which helped me make the right decision in selecting the Cinnamon stain which goes really well with the furniture already in the bedroom. We were fortunate in buying the bed during a sales promotion which was even better still. The only criticism I have is that there were no instructions enclosed to assemble the bed or drawer unit. This made the assembling of the bed and drawer a little longer.”

Helpful Report

Posted 4 years ago

“Customer service is amazing, they've very fast to reply and willing to help anyway they possibly can. I think the prices are great, you get to customize a bed you like!? I fell in love with knowing that they guarantee the entire thing and will replace even slats if they break even though they're fairly thick so hopefully that won't be happening!! Delivery was as stated, came when they said they would, very helpful.”

Getlaidbeds.co.uk 4 star review on 12th September 2020

Helpful Report

Posted 4 years ago

“Overall, the bed is great and I would recommend it. To get negatives out the way - I paid extra to get it delivered on a certain day, the company tried to change the day I asked for and then there was no, even vague, time frame as to when it would arrive - only a day specified (when moving house, time is of the essence!) - but perhaps different delivery options would have provided a different service. Good things - it was delivered with no issues in the end! Easy to assemble, in boxes light enough to carry. The bed creaks a lot when I sit on it (and I'm not heavy!) but it's brand new so probably just settling in. It's comfy, the floating shelves are fun and stronger than anticipated!! And there's plenty of under bed storage.”

Helpful Report

Posted 4 years ago

“Great looking bed, adds a great feature to the room style. Communication updates throughout manufacturing time was informative. The website is terrific and shows colour finishes, the 3D image gives a very good representation of bed style and helped me in final choice. My only slight hiccup was delivery day, it did come early though, day before arranged date., but my room wasn’t quite ready for it, luckily my son was around to move some stuff. The assembly team completed promptly and took away any packaging. Quality of solid oak wood finish is good & nicely complements the other oak furniture in same room. Thank you for your service and would look at using again for future purchases.”

Helpful Report

Posted 4 years ago

“Very happy with the overall service and quality of the bed. We ordered an Oxford adjustable motorised bed. When it was delivered the motorised parts were not. As soon as I contact them, it was sorted out and the original delivery price refunded as a courtesy. Putting the bed together (with excellent bed instructions but zero instructions for the adjustable element) you can appreciate the fantastic craftsmanship and the overall quality. Thankfully, I have some tricky furniture assembly knowledge courtesy of another company (that shall remain anonymous blue and yellow are their fav colours)! My wife is a wheelchair user and to have a motorised bed is something we both hoped for, for a very long time....find one that a hoist can fit under has been a tricky business!! However, this bed is ideal, no perfect and we are extremely pleased with it. Thanks getlaidbeds btw love the name ;)”

Getlaidbeds.co.uk 4 star review on 7th September 2020

Helpful Report

Posted 4 years ago

“Easy to assemble despite there being no instructions. Great quality frame. Strong and well made. Delivery was efficient and we were kept well informed throughout. Thank you.”

Helpful Report

Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,047 reviews