Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 1,949 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,949 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd April 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We're happy with the bed which came partly assembled due to Covid restrictions - we had requested in-home assembly, but this is no fault of the company. I noticed that two of the screws had been attached with smaller washers/caps than the others, and one of the fabric "flowers" in the dimples at the top of the mattress was missing. These two minor cosmetic points aside, it was simple to assemble and the mattress appears very comfortable, thank you.”

Helpful Report

Posted 4 years ago

“Japanese Storage Bed with all the trimmings. Bed is great, very solid and comfortable. Arrived on schedule. Two things that stop a five star review - assembly instructions absolutely terrible. Unclear, not broken down enough, parts not shown in correct place, etc. Drill holes a bit rough and could also do with proper sanding before treating the wood.”

Helpful Report

Posted 4 years ago

“Great looking bed, high standard of finish.....but the instructions to put it together were poor. They completely ignored very important steps and information and left a critical stage to guesswork, which in this instance resulted to damage of the bed and hours of frustration and that’s somebody who has years of construction knowledge”

Helpful Report

Posted 4 years ago

“I absolutely love love love my new bed! A few small let downs tho. I really wanted this assembled, but they don’t assemble where we live on the West coast of Scotland. In saying that the delivery itself was spot on. The delivery chap even helped hubby a bit by helping in with the boxes. Even tho he wasn’t supposed to due to the Covid rules. Just a helping hand over the building doorstep. We appreciated that. Delivery updates were great. All well packed too. It took hubby a few hours to assemble but we got there in the end. The most difficult part was understanding that a space saver bed sits atop the frame NOT inside the frame as usual. Once we got that, it only took half an hour. But as I said , if we could have paid for assembly we would have. The bed itself is sturdy and just wonderful to look at and use. I opted for two drawers underneath, the wee bed side shelf which looks so modern and a lovely touch. I keep popping in the room to see it again and again, it makes me smile!”

Helpful Report

Posted 4 years ago

“The bed and mattress look fantastic and really suits the look out daughter wanted in her bedroom. Great quality as well as good value. Just a shame they weren’t able to put it together because of COVID but instructions were pretty clear.”

Helpful Report

Posted 4 years ago

“We loved that you could choose each aspect of the bed, made it really easy to find one that was right for our bedroom! The choice of delivery slots, with cheaper ones still weeks earlier than most bed companies was great. Instructions for assembly weren’t great, and it squeaked a bit at first. However, the team were great at giving advice when we emailed about it.”

Helpful Report

Posted 4 years ago

“Originally ordered the bed to arrive on the 9th, one of the packages did not arrive, the customer support was happy to help however both sides were relatively confused about what pieces were actually missing so when replacements were sent not all the pieces were replaced. Customer service was quick on sorting out another shipment of replacement pieces. Assembly was fairly easy all in all, though I did manage to utterly destroy one of the screws! Some of the pieces are labelled however I found some of them to be misleading or the wrong way around.”

Helpful Report

Posted 4 years ago

“During lockdown regulations it was a struggle to put up my bed on my own but I got there. Impressed with the quality and ease of assembling the product. Only drawback was that a bag of screws and castors was missing from one of the underbed storage drawers but the company are sorting the out for me.”

Getlaidbeds.co.uk 4 star review on 27th November 2020

Helpful Report

Posted 4 years ago

“Daughter really pleased. Little difficult to put together. Let’s see how it lasts”

Helpful Report

Posted 4 years ago

“I have wanted a four poster bed for a long time but never actually found one that I really liked, I came across getlaidbeds by good luck. I fell in love with Summer four poster bed - and luckily for me it was in the sale. I bought it and it was it delivered on the 29th October and looks gorgeous in my bedroom. I paid extra to have the bed fitted. The two chaps who came to fit the bed were very polite and lovely. I was surprised how quick and efficient they were.”

Helpful Report

Posted 4 years ago

“We are very happy with our London bed and under bed storage drawer. Your staff were very helpful in sending me two separate sets of wood samples which helped me make the right decision in selecting the Cinnamon stain which goes really well with the furniture already in the bedroom. We were fortunate in buying the bed during a sales promotion which was even better still. The only criticism I have is that there were no instructions enclosed to assemble the bed or drawer unit. This made the assembling of the bed and drawer a little longer.”

Helpful Report

Posted 4 years ago

“Customer service is amazing, they've very fast to reply and willing to help anyway they possibly can. I think the prices are great, you get to customize a bed you like!? I fell in love with knowing that they guarantee the entire thing and will replace even slats if they break even though they're fairly thick so hopefully that won't be happening!! Delivery was as stated, came when they said they would, very helpful.”

Getlaidbeds.co.uk 4 star review on 12th September 2020

Helpful Report

Posted 4 years ago

“Overall, the bed is great and I would recommend it. To get negatives out the way - I paid extra to get it delivered on a certain day, the company tried to change the day I asked for and then there was no, even vague, time frame as to when it would arrive - only a day specified (when moving house, time is of the essence!) - but perhaps different delivery options would have provided a different service. Good things - it was delivered with no issues in the end! Easy to assemble, in boxes light enough to carry. The bed creaks a lot when I sit on it (and I'm not heavy!) but it's brand new so probably just settling in. It's comfy, the floating shelves are fun and stronger than anticipated!! And there's plenty of under bed storage.”

Helpful Report

Posted 4 years ago

“Great looking bed, adds a great feature to the room style. Communication updates throughout manufacturing time was informative. The website is terrific and shows colour finishes, the 3D image gives a very good representation of bed style and helped me in final choice. My only slight hiccup was delivery day, it did come early though, day before arranged date., but my room wasn’t quite ready for it, luckily my son was around to move some stuff. The assembly team completed promptly and took away any packaging. Quality of solid oak wood finish is good & nicely complements the other oak furniture in same room. Thank you for your service and would look at using again for future purchases.”

Helpful Report

Posted 4 years ago

“Very happy with the overall service and quality of the bed. We ordered an Oxford adjustable motorised bed. When it was delivered the motorised parts were not. As soon as I contact them, it was sorted out and the original delivery price refunded as a courtesy. Putting the bed together (with excellent bed instructions but zero instructions for the adjustable element) you can appreciate the fantastic craftsmanship and the overall quality. Thankfully, I have some tricky furniture assembly knowledge courtesy of another company (that shall remain anonymous blue and yellow are their fav colours)! My wife is a wheelchair user and to have a motorised bed is something we both hoped for, for a very long time....find one that a hoist can fit under has been a tricky business!! However, this bed is ideal, no perfect and we are extremely pleased with it. Thanks getlaidbeds btw love the name ;)”

Getlaidbeds.co.uk 4 star review on 7th September 2020

Helpful Report

Posted 4 years ago

“Easy to assemble despite there being no instructions. Great quality frame. Strong and well made. Delivery was efficient and we were kept well informed throughout. Thank you.”

Helpful Report

Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 1,949 reviews