Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,046 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bed frame however, ordered a king size and at the same time ordered a remit matress, they dont quite fit, the bed is a good 5 centimeters bigger all round than the matress or could be the matress is not the right size. No big deal, just saying. Good service though, delivered on time.”

Helpful Report

Posted 2 years ago

“Lovey bed- the oak is lightly than I expected in real life so may put it elsewhere and order a different colour but nice quality. Delivery drivers were lovely but the route they took was bizarre and a huge mix up with the lorry but was all sorted in the end! Happy overall and would buy again!”

Helpful Report

Posted 2 years ago

“Well made bed. Delivered on time & in stalled by friendly & efficient guys.”

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Posted 2 years ago

“Good product very pleased with the bed. Delivery was ok, attitude of men a bit too sharp. We had paid for the bed to be assembled but it wasn't on their ticket so confirmed with head office it was and they were a bit begrudging even though it only took them 7 minutes to assemble. Fine when they left.”

Helpful Report

Posted 2 years ago

“The quality of the product is superb! My only criticism is the instructions! They are a bit vague! For example it did not say about spacing the slats but worked it out for myself.”

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Posted 2 years ago

“bed of good quality with minor dents on the inside part of the frame and support planks. The bed is easy to assemble. There was a minor confusion during delivery that was sorted out by the supplier rep via e-chart in a matter of 15 minutes. Martens of good quality and fits for the purpose”

Helpful Report

Posted 2 years ago

“I bought a bed frame. It was delivered on time and the drliverers were friendly and professional. They took away all the wrappings. I have not not yet used the frame as I am waiting for the mattress. The product looks good as per description but yet to see the performance. I am giving 4 stars for now. I will come back when I have used the product. Hopefully it will be 5 STARS.”

Helpful Report

Posted 2 years ago

“The overall choice and service are very good but we were disappointed with the method of construction of our floating bed and the instructions to build it. The components are of good quality but the construction relies on screws alone so the finished article is prone to creak and apparently move. The instructions are oversimplified and there is an error in what screws to use where.”

Helpful Report

Posted 2 years ago

“We got our lovely bed delivered and assembled in half an hour! The two men were polite, efficient and helpful as well! The bed seems really sturdy and well made and we were pleased to learn that Get Laid Beds gives us an 11 year guarantee! Our first two nights were great - many more years like this hopefully 😊”

Helpful Report

Posted 2 years ago

“Service was good, the website works well to browse and choose a bed, and I had no issues with the bed arriving or the quality of the bed. However, they could do some more work on the assembly instructions as they weren't detailed enough”

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Posted 2 years ago

“Professional delivery and all the bits were there. The instructions for assembly are not quite up to Ikea standard but we got there in the end! I am very happy with the bed. :)”

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Posted 2 years ago

“Well made bed frame. Delivery & assembly excellent. I had asked for the height & was given 23.5cm. But that is the length of the leg. The actual height is to the topside of the slats, 16.5cm. We had to purchase a 3” top-up mattress to give our preferred overall bed height. So take that into account if you buy the low platform bed.”

Helpful Report

Posted 2 years ago

“I was expecting part built but was from scratch, the amount of pieces you get feels a little scary. Quick service from GLB from order to delivery. On the phone very helpful when you have questions. Delivery of the piece was ok but not amazing and not very helpful, they seemed rushed and did not explain anything at all. Product instructions could be a little easier for people to understand. Over all good service, and great produce end result”

Getlaidbeds.co.uk 4 star review on 27th September 2022

Helpful Report

Posted 2 years ago

“All round very good service from the website usability, simplicity of the ordering process, update status, delivery and finally instructions which were easier enough to follow. The product itself is fine the bed itself looks decent and sturdy following assembly the quality of the wood could be debated but you get what you pay for. Overall happy customer and based on my experience would recommend.”

Helpful Report

Posted 3 years ago

“All arrived on time, bed looks lovely. Really sturdy. A small issue with one of the drawer front batons was quickly addressed with a call to customer services.”

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Posted 3 years ago

“I'm pleased with my new bed. Ottoman has lots of storage and good to be able to customise it to my requirements. It took a while to assemble so I'd pay for assembly in the future. The pistons I received did not work, possibly because my mattress was too light. The company was helpful (with customer service helpline available until 8pm on a Friday) and sent out alternative pistons which I received within a few days. Instructions for Ottoman beds could be clearer - we had conflicting advice on which way to fit the pistons from the instructions and technical support team. Overall a good experience.”

Helpful Report

Posted 3 years ago

“We are very pleased with our low space saver bed. Fits brilliantly in the loft bedroom. The colour of the wood gives a calm and natural feel.”

Getlaidbeds.co.uk 4 star review on 21st June 2021

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Posted 4 years ago

“Beautifully designed and well crafted. We love it! Delivery was prompt and hassle free.”

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Posted 4 years ago

“Bed arrived on time and was as low as expected. Perfect fit in our super low mezzanine bedroom.”

Getlaidbeds.co.uk 4 star review on 21st April 2021

Helpful Report

Posted 4 years ago

“Really pleased with my platform storage bed in white. Easy to order, delivered promptly on the agreed date and fantastic quality. My only small complaint is that it was difficult to assemble with just a screwdriver, and the positioning of the slats could have been marked out on the base.. it took a bit of time to measure out where they needed to be fixed on. However now it's done it looks great!”

Helpful Report

Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,046 reviews