Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 1,946 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,946 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd April 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm pleased with my new bed. Ottoman has lots of storage and good to be able to customise it to my requirements. It took a while to assemble so I'd pay for assembly in the future. The pistons I received did not work, possibly because my mattress was too light. The company was helpful (with customer service helpline available until 8pm on a Friday) and sent out alternative pistons which I received within a few days. Instructions for Ottoman beds could be clearer - we had conflicting advice on which way to fit the pistons from the instructions and technical support team. Overall a good experience.”

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Posted 3 years ago

“We are very pleased with our low space saver bed. Fits brilliantly in the loft bedroom. The colour of the wood gives a calm and natural feel.”

Getlaidbeds.co.uk 4 star review on 21st June 2021

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Posted 3 years ago

“Beautifully designed and well crafted. We love it! Delivery was prompt and hassle free.”

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Posted 3 years ago

“Bed arrived on time and was as low as expected. Perfect fit in our super low mezzanine bedroom.”

Getlaidbeds.co.uk 4 star review on 21st April 2021

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Posted 4 years ago

“Really pleased with my platform storage bed in white. Easy to order, delivered promptly on the agreed date and fantastic quality. My only small complaint is that it was difficult to assemble with just a screwdriver, and the positioning of the slats could have been marked out on the base.. it took a bit of time to measure out where they needed to be fixed on. However now it's done it looks great!”

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Posted 4 years ago

“Good Quality, quick dispatch, hassle free .”

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Posted 4 years ago

“I needed a small, low double bed to fit in a space where a pulldown bed had been. The Low Loft (Space Spaver) Platform Bed fitted the bill very well, fitting into the pre-existing space perfectly, both in terms of length, width, and height (now I don't bang my head on the shelves when I sit up!). Assembly was pretty straightforward, and, with a Pocket 1000 Mattress from Get Laid Beds as well, it's proving very comfortable, and looks pretty trendy too. I've only had it a week, so it's early days, but it looks and feels good, and has an 11-year guarantee, which I hope I won't need recourse to. The customer service team were friendly and patient, so, so far, I'm very happy with it.”

Getlaidbeds.co.uk 4 star review on 6th April 2021

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Posted 4 years ago

“I am happy with my bed. There was an issue with delivery as it was damaged in transport so only half the bed arrived but customer service did everything they could to remedy the situation. 10 days later from original delivery date and I have my new bed. It was easy to put together by myself. It's sturdy and fits nicely in the space. Overall I would recommend people to buy from get laid because the quality is decent and customer service can be relied upon. Thanks for everything.”

Getlaidbeds.co.uk 4 star review on 15th March 2021

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Posted 4 years ago

“Exactly what I wanted, few small chips when it arrived, probably due to transit but, messaged customer service and they sorted this for me within minutes. Love the bed!! Would use this service again”

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Posted 4 years ago

“We ordered the oak platform bed and are very happy with it. Service was quick and delivery smooth, even with covid restrictions. 4 stars instead of 5 as one plank was slightly damaged but it's not visible when the bed is up. The bed looked straightforward enough to put up but I didn't do it!! Pleased to order from the UK to avoid extra transportation, and liked the tree planting initiative we signed up to when ordering the bed.”

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Posted 4 years ago

“The bed was delivered bang on time and very easy to assemble, the bed does creak a little but I’m hoping it’s just settling in. Super comfy”

Getlaidbeds.co.uk 4 star review on 7th March 2021

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Posted 4 years ago

“Bed is really nice and we are happy with it. However, there are several minor areas where the paint was chipped (like attached) which was a bit disappointing in terms of quality control.”

Getlaidbeds.co.uk 4 star review on 6th March 2021

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Posted 4 years ago

“Very pleased with bed frame: well made and delivered when promised. Like a couple of other reviewers, I found assembling the headboard tricky. It would have been really useful to have something in the instructions about positioning the headboard planks on the uprights. I ended up fixing mine about 5cm too low, so that the 30mm screws didn't hold and I had to replace them with a couple of the 35mm ones. I don't mind: it's nice and sturdy and doesn't make much difference to leaning-back-&-reading-in-bed height, but ... it took me ages. Many tea breaks. Another tip for the non-DIY-savvy elderly person like myself: provide yourself with a mallet covered by a soft cloth to wallop the side pieces & uprights together: they didn't exactly slide smoothly in. Ah, well, it'll be useful experience for next time ... no, there won't be a next time. Nice bed, did I say?”

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Posted 4 years ago

“Love the bed, it is very stylish and solid. The self assembly, particularly on the headboard was more difficult than anticipated. The rest of the bed was straightforward.”

Getlaidbeds.co.uk 4 star review on 20th February 2021

Helpful Report

Posted 4 years ago

“I bought the Japanese Storage bed and it looks and feels great. Delivery was fab, I was updated every step of the way and could track the delivery. The headboard arrived pre-assembled but we still struggled putting the bed together as the wedges didnt align with the holes already in the frame. I see a lot of feedback on how easy others found it to put the bed together so I'm not sure if this model is just a bit more difficult or if I was unfortunate in that the slots didnt align so am only able to give 4 stars as two of the wedges ended up splitting a bit when we used the electric screwdriver to assemble - its not visible but was a pain to put together.”

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Posted 4 years ago

“I had searched everywhere for beds which needed to have pretty specific dimensions due to an awkward space. Get Laid Beds had exactly what I needed at an affordable price and comfy mattresses too!”

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Posted 4 years ago

“Super happy with the service. Unfortunately the bed arrived missing 2 legs, but when I called about this, I got straight through to speak to a very friendly and helpful member of the team. Since it was going to leave me without a bed over Christmas, the company managed to fast track redelivery of the missing parts and now that it’s completed I’m really happy with look and comfort of the bed. Great service overall.”

Helpful Report

Posted 4 years ago

“The floating bed option was a really great option for a narrow room where we wanted to accommodate a king size bed. The bed made the room work, where a heavy frame would have narrowed down the walking space too much. It would be great if there was a template to make it easier to lay out the slats, and the number of slats seems a light for some mattress types, e.g. latex mattress manufacturers recommend a minimum slat distance which is exceeded with the number of slats supplied. There was also a fair amount of detritus from machining that needed cleaning up/out to get the frame to fit snuggly together. I would have expected cleaner carpentry. Overall though, a positive experience.”

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Posted 4 years ago

“Delivery excellent ahead of schedule. COVID security maintained with very polite and professional delivery people. On unpacking bed found one post to have slight dent and scratch but have been able to hide this. Holes wasn’t very well drilled out for screw fixings but very pleased with bed now put up and in use. Did take a bit longer than the 15 minutes often said by others due to this , even with using a battery operated screwdriver.”

Helpful Report

Posted 4 years ago

“We're happy with the bed which came partly assembled due to Covid restrictions - we had requested in-home assembly, but this is no fault of the company. I noticed that two of the screws had been attached with smaller washers/caps than the others, and one of the fabric "flowers" in the dimples at the top of the mattress was missing. These two minor cosmetic points aside, it was simple to assemble and the mattress appears very comfortable, thank you.”

Helpful Report

Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 1,946 reviews