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Getlaidbeds.co.uk Reviews

4.4 Rating 2,721 Reviews
83 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,721 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

321
Anonymous
Anonymous  // 01/01/2019
“The designs were exactly what we were looking for, simple yet stylish and natural coloured. The information provided during the whole process was useful and it was a pretty fast turnaround. I couldn't believe how small the boxes were when it was delivered, I thought there must be something missing but there wasn't, it was just very efficiently packaged. The instructions were clear and it was easy to put together and feels sturdy. It is also very comfortable. I would highly recommend Get Laid Beds.”
Helpful Report
Posted 1 year ago
“A good experience with Get Laid Beds. Excellent informative customer service, two different contacts,equally helpful. I bought the Oxford bed in white, without mattress. Delivery was when promised and straightforward. I got my handyman to assemble, it being beyond my Ikea-level pay grade, and he said it was easy using the paper instructions (there's an online demo but he didn't need it).”
Getlaidbeds.co.uk 5 star review on 21st August 2025
Helpful Report
Posted 1 year ago
“Fast delivery and easy to assemble. Build instructions were wrong. Other wise. All good”
Helpful Report
Posted 1 year ago
“Excellent! The space saving single bed is very high quality, easily assembled in 15 minutes. Delivery and customer service spot on! I would definitely recommend.”
Getlaidbeds.co.uk 5 star review on 20th August 2025
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Posted 1 year ago
“All good, no complains.”
Helpful Report
Posted 1 year ago
“Thank you for an amazing customer journey. Your website was simple to use, with all the information for each bed fully in the main description, no hunting for the weight limit, sizing and gaurantee length. Once the order was placed, you keep us in the loop each step of the way, from sourcing the wood to putting the finishing touches to the wood. You used Fed Ex to deliver which earned more brownie points, as they have a sterling reputation. Opening the boxes, the lack of plastic was very much a plus for us, the clothe bag, the screws came in, will be used for many years to come for board gaming. The bed was put together within 30 minutes with just one adult and a very helpful 9 year old, and the quality is a treat, no more bendy slats that snap within 6 months. Thank you for the care you have obviously taken.”
Helpful Report
Posted 1 year ago
“The bed components were carefully packaged and arrived in good order. The wood is well finished and the pieces fitted together perfectly. The instruction sheets could have been clearer but, with help, the bed was completed in under an hour and looks great.”
Getlaidbeds.co.uk 5 star review on 19th August 2025
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Posted 1 year ago
“I like this bed. Exactly as described. Easy to Put up, looks good and as described.”
Helpful Report
Posted 1 year ago
“Good range and options of beds. Nice selection of extras. Ordered 'rounded' bed to stop hitting my leg on sharp corners. Build quality of the beds are excellent. Delivery was fuss free and quick. Wish I found this company sooner.”
Helpful Report
Posted 1 year ago
“Great bed - floating space saver - my spare room was dominated by a huge super king bed - now with the flooring space saver it looks great - sturdy design , easy to assembly and looks great. Great delivery 🚚 100% recommend.”
Helpful Report
Posted 1 year ago
“I am very happy with the bed which is well made and was easy to put together. I was much less happy with the delivery by FedEx. I arranged for the bed to be delivered to my static caravan near Cardigan in West Wales. I gave the full address including the plot number of my caravan. I was given an estimated delivery window on 8.50-12.50 but the bed did not arrive until 15.59 (with no update on the estimated delivery time provided by FedEx. The office at the site was not staffed but the 3 boxes containing the bed were left propped up against the office building wall by FedEx and not delivered to my plot where I had been waiting all day. Someone I do not know signed for the delivery and I did not see or hear from FedEx until some while later when an email informed me that the delivery had taken place. Meanwhile at 16.30 the on site sales manager returned to the site, found the packages and notified me. I then had to drive round to the office to collect the parcels myself. I was most unimpressed with FedEx and have told them so. Get Laid Beds should reconsider their use of FedEx for deliveries.”
Helpful Report
Posted 1 year ago
“The bed base itself is well made and the instructions made it easy to put together. I ordered the Oxford bed base. Sadly I ordered a mattress which was failed to be delivered. The business wasn’t able to resolve the issue, with communication to say it would be a few days before they could find out what had happened. In the meantime they were unable to order a new mattress to be sent out, which left me with a bed base, nowhere to store that, no mattress and therefore no actual bed. So while the quality of the base is good, I wouldn’t order again as I can’t rely on the order or delivery.”
Helpful Report
Posted 1 year ago
Hello Zara, Thank you for the feedback as this is instrumental in improving our service. After looking through this case I can see that we indeed did have issues with your mattress being lost in transit. I have fed this back to our courier as this was not handled in the correct manner. I can see that a refund was issued and if there was any further issues please do not hesitate to contact our customer service department. The Reviews Team
Posted 1 year ago
“The service was excellent from enquiring to ordering to getting the bed delivered. The bed is excellent quality and really easy to put together. Thank you”
Helpful Report
Posted 1 year ago
“Super easy to put together, everything fitted together nicely and the finish just looks incredible. So so happy that we waited and purchased from this company!”
Helpful Report
Posted 1 year ago
“This is the 3rd bed from Get Laid and if it had been the 1st, there wouldn't have been two more. I had to complete the manufacturing process for them with ill-fitting headboard pieces where I had to re-drill what were slightly mis-aligned screw holes. A rubber mallet was bought to help and finally I had to buy a special drill bit to complete the rebates for two raised washers, photos of the "before" and "after" are attached that shows the impression that Get Laid left without actually cutting into the leg. What had taken a maximum of 3 hours for each of the earlier beds took instead the best part of two days including B&Q visits. On the positive side I now own a rubber mallet.”
Helpful Report
Posted 1 year ago
“Delivery was quick and as scheduled.”
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Posted 1 year ago
“Perfect ordered to low bedside tables and very happy with my purchase and delivery 🚚 Thank you”
Getlaidbeds.co.uk 5 star review on 15th August 2025
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Posted 1 year ago
“im really pleased with my low bed! i wanted something akin to a japandi style bed and this was perfect :)”
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Posted 1 year ago
“Good quality products for a decent price. Was made and delivered quickly and the set up was easy. Customer service was prompt and helpful.”
Getlaidbeds.co.uk 5 star review on 14th August 2025
Helpful Report
Posted 1 year ago
“The wood looks nice but the quality control is terrible. 80% of the holes were in the wrong places, some of the wood panels were warped, other panels that were supposed to be labelled so you knew where to put them were not, and there were multiple errors in the instructions. The flat pack design was also needlessly complicated. For example, the under bed storage unit - a simple box shape without a lid - contained 16 pieces of wood, and took me well over an hour to complete. It bothers me when a company goes on about their products being hand crafted in Britain by their expert craftsmen in their wood workshop when the quality of the product is this bad. It's obviously all marketing guff, and no expert craftsmen were found here. I give two stars because once you've finally put the bed together after drilling your own holes and deciding the unfathomable instructions, the end result does look quite nice. Worth £850 for a small double bed frame, under bed storage box and a side shelf (literally a piece of wood with a bracket on it for £70)? For me, no. Hopefully it stays in one piece for many years to come so we can get good use from it.”
Helpful Report
Posted 1 year ago
Hello, Thank you for your feedback. We endeavor to make our products to the highest standard so I am sorry to see that the quality was not at the level we would expect. If issues still persist we would love to get these rectified you without delay. If you could email in to hello@getlaidbeds.co.uk our customer service team will be happy to assist. The Review Team
Posted 1 year ago
Getlaidbeds.co.uk is rated 4.4 based on 2,721 reviews