Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 1,999 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 12th May 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was great- good quality and looks excellent Easy to order. Good customer service when needed. Paid extra for delivery as needed to know window it would arrive in- we received the initial text with 2 hr window but then no phone call, no live tracking, no further text as per information given. I have a baby and we don’t yet live in the house so I was relying on this. Delivery men from GLB didn’t seem to know anything about it. They were good natured about me not being there on time as a result though and were careful with the delivery.”

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Posted 1 year ago

“Get Laid Beds to the rescue! After a nightmare experience with another company, where we were left sleeping on an air mattress on the floor for two months, Get Laid Beds came to the rescue, making and delivering our first bed within two weeks of placing the order. It is surprisingly difficult to find a well-made wooden bed frame with the option of underbed storage drawers that roll out. Get Laid Beds' London bed is priced very reasonably considering the quality of the construction. We spent an evening after work building it all and were delighted with the result. Thank you guys for providing the first major piece of furniture in our first house!”

Getlaidbeds.co.uk 5 star review on 29th April 2024

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Posted 1 year ago

“Found them really easy to order from. Had a query, called in and spoke to someoneon the phone and placed order accordingly. You might not think this is a biggy but i also but another bed from DUSK at the same time. Still waiting on the other bed and cant get hold of them to discuss. Held for ages twice now and nothing! The bed itself is beautifully made and my son iss overjoyed with it/”

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Posted 1 year ago

“The bed arrived spot on time, delivered by a very helpful driver. We put it together ourselves, according to the enclosed instructions, with only a tiny bit of difficulty. It is a very fine and sturdy bed and looks very good in the bedroom.”

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Posted 1 year ago

“The beds are excellent but I’ve still not had all of it delivered. FedEx delivered 5 of 6 boxes on Thursday and nothing since. Set a day a side to build both beds and only completed one. One happy and one disappointed child. No contact from GetLaid beds or FedEx to resolve it”

Helpful Report

Posted 1 year ago

Good Afternoon, We would like to sincerely apologise for the inconvenience you faced regarding the delivery of your order. It is truly disheartening to hear that only 5 out of 6 boxes were delivered by FedEx, at the time and that this resulted in one happy and one disappointed child. We deeply regret the frustration and disappointment this may have caused. Get Laid Beds were not made aware of this delivery split by FedEx. Our phone lines are limited on the weekends, however the customer service team are still available on live chat and email Monday - Saturday. The best way to raise concerns is to contact them directly. This would result in a response and further information being given to you once they had spoken to FedEx. We are very sorry you experienced a split in delivery, FedEx have rectified their mistake and the remaining box has been delivered. At Get Laid Beds, we strive to ensure a seamless purchasing experience for our customers, and we are truly sorry for falling short of meeting your expectations in this instance. Your feedback is valuable and helps us address areas for improvement. Kind Regards, The Escalations Team

Posted 1 year ago

“The bed looks good and the mattress very comfortable. Vin delivered and assembled on his own and was in and out within 30 mins. Really pleased, thanks guys.”

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Posted 1 year ago

“Love it! I bought this bed as I got sick having to replace slats every few months or replacing the bed. The bed sturdy and strong! Which is just what I was looking for. Ordering was easy and communication was great!”

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Posted 1 year ago

“Really pleased with the bed and mattress. By far the best we have had and worth every penny. The white glove service was excellent too. No complaints. Excellent sleep since and very pleased.”

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Posted 1 year ago

“Great order process and always kept me informed as to the progress of the manufacture and delivery. Thrilled with my new bedbase, lovely quality and easy to assemble. All together a great experience to deal with Get Laid Beds Thank you!”

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Posted 1 year ago

“Really happy with our bed and the whole buying experience! Great communication and seamless delivery, the wood looked just as pictured and a lovely quality and finish, and it was easy to put together ourselves with everything slotting perfectly into place. The bed looks great and feels sturdy, can't ask for more really!”

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Posted 1 year ago

“I just wanted to say a massive thank you for our new bed. Vince and Adam went over and beyond with the effort it took to fit our lovely new bed into our tiny cottage. Please pass on our thank you for their dedication in getting the bed to its final destination. Ellie was amazingly helpful, both on the phone and via email in organising delivery - we ended up being quite needy customers and she was at the end of the phone immediately, even over Easter weekend. We are really chuffed with the service we have received from you all and want to say a big thank you! Amazing bed frame and mattress and amazing service - would highly recommend.”

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Posted 1 year ago

“Great looking bed and the best customer service. I bought this bed as I like the idea of made in the UK. It took a few weeks to complete, but I very happy with my purchase. This is totally a dream bed. I bought the four post ottoman with the side table which is really handy. Would definitely recommend to anyone wanting something unique.”

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Posted 1 year ago

“Excellent quality, easy to build.”

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Posted 1 year ago

“Bed has been simple to put together and is made of great quality wood. Would need a good electric screwdriver to put together though as doing it by hand does not suffice lol”

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Posted 1 year ago

“I am glad that I brought my bed from ‘Get Laid Beds’. The frame is sturdy and strong and you can actually smell the wood (a good thing). The delivery and assembly went well and the bed was placed in the right place without me having to say a word! I never thought that I would buy a ‘freshly laid’ bed, I always thought that I would by from a major retailer, but I needed one that ‘reinforced’ and wasn’t particularly keen on a Divan.”

Getlaidbeds.co.uk 5 star review on 23rd April 2024

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Posted 1 year ago

“We are very happy with our bed, service was excellent from start to finish. Quantity and assembly was fab. Would definitely recommmed.”

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Posted 1 year ago

“Careful, professional friendly team. Excellent and efficient.”

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Posted 1 year ago

“Very nice bed. Especially like the grain and colour of the cherry. Very precise milling makes it all fit together perfectly.”

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Posted 1 year ago

“So far so good!!”

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Posted 1 year ago

“Easy to assemble and looks great! Delivery fast”

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Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,999 reviews