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Getlaidbeds.co.uk Reviews

4.4 Rating 1,991 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 1,991 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 12th May 2025
Nicholas Bailey
Getlaidbeds.co.uk 5 star review on 22nd April 2025
Laurence Sessou
Getlaidbeds.co.uk 5 star review on 22nd April 2025
Laurence Sessou
Getlaidbeds.co.uk 5 star review on 20th April 2025
Jan Holdham
Getlaidbeds.co.uk 5 star review on 1st April 2025
Jameson Hartman
Getlaidbeds.co.uk 5 star review on 30th March 2025
Brad P
Getlaidbeds.co.uk 5 star review on 24th March 2025
J And R
298
Anonymous
Anonymous  // 01/01/2019
Pretty easy to put together and the bed itself is sturdy and perfect height! It's definitely a space saver. Might have been even better if there were indicators on the base frame where to put the slats evenly.
Helpful Report
Posted 10 months ago
This is the second bed we ordered from Get Laid Beds. We have two dogs and want to have low beds so the dogs can get on the bed easily. The ordering process was simple, we could follow the production of the bed easily online. We ordered to have the bed assembled for us, the team arrived to do the job, Franqui and Shannon, were amazing; they arrived on time, kept everything clean, both very polite and efficient!
Helpful Report
Posted 10 months ago
Really pleased with the bed and I was also really pleased with the delivery team, Shannon and Franqui, who were great - super professional and quick. Thank you!
Helpful Report
Posted 10 months ago
Solid bed, good packaging. Instructions could be better - make them for individual beds rather than collections.
Helpful Report
Posted 10 months ago
King size bed delivered in 4 manageable boxes, easy to assemble (electric screwdriver essential), lovely finish to the bed. Recommended buy.
Helpful Report
Posted 10 months ago
Brilliant quality and service. Highly recommend.
Helpful Report
Posted 10 months ago
Excellent on all counts - communication, delivery, quality. The bed was the easiest to build bit of furniture I've ever bought.
Helpful Report
Posted 10 months ago
So pleased, good quality, good service. Really sturdy bed.
Helpful Report
Posted 10 months ago
lovely bed really pleased with it. It's the second one we have bought. Went together nicely and looks beautiful. My daughter and I both use your company and the quality is fab. Only issue for me is around delivery, you place an order and get quite an abrupt e-mail saying make sure you are in - we won't be giving you a time slot (when you actually did give me a time slot!), make sure we can get to your house etc etc and if we can't deliver you will be charged for re-delivery etc. It wasn't relevant to us as we have plenty of access but there are ways to word things when people have spent a lot of money with you. I'd have thought in the current economy an e-mail saying thanks for your order and we'll do everything we can to make it a smooth process would be better and worded better rather than what feels like quite a threatening e-mail which is clearly just a standard note sent to everybody, it really needs re-wording to say 'we're sorry we can't give you a time slot' rather than very blunt. Or why not try give time slots to make people's lives easier. When lorries are loaded the driver knows where he's going and who is first drop off. It's 2024! everybody has e-mails, sat navs and mobile phones - technology to keep us updated.
Helpful Report
Posted 10 months ago
The bed is stunning, really great quality and very sturdy but oh my god the instructions are as clear as mud and desperately need improvement. More pictures (including pictures of what screws etc you need for each step and not just saying it's the 45mm one) and more detailed written instructions are needed.
Helpful Report
Posted 10 months ago
Absolutely fantastic
Helpful Report
Posted 10 months ago
Was very much looking forward to the Shoreditch Space Saver bed in our new home. It arrived promptly and was well packed. The bed was immaculately finished and went together easily. Then, our first night came. The bed creaked and creaked like something from my great, great grandparents home. We gave it the benefit of doubt, a settling in night, and unfortunately, the same thing last night. Sitting at work tired, irritable and that doesn't include the weather and England final football result. Would not recommend to even the heaviest sleeper. Hoping Get Laid can remedy this at their very earliest convenience. Kindest regards, A very, very tired customer.
Helpful Report
Posted 10 months ago
Good service. Delivered as expected and well packaged.
Helpful Report
Posted 10 months ago
Very good bed frame!
Helpful Report
Posted 10 months ago
Love my new Oxford bed! Looks great, creak free and pretty painless to put together. Spoke with customer service before I bought the bed - friendly, knowledgeable and very helpful. Then again afterwards as I thought they’d sent the wrong size. ….they hadn’t! A very patient lady talked me through measuring it to confirm it was all correct and didn’t make me feel like a pillock! Thank you😀
Helpful Report
Posted 11 months ago
Thank you so much, Lesley, for giving Get Laid Beds a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you love your new bed. Enjoy your new bed and have a wonderful day! Kind Regards, The Get Laid Beds Team
Posted 10 months ago
I've relied on Get Laid beds for a number of years, for a good nights sleep. Their service is always top quality. I can always: contact, deal with and buy from Get Laid beds with complete confidence. We spend a great deal of our lives in bed . . . . . . . I choose to do it in pure comfort :-)) Many thanks
Helpful Report
Posted 11 months ago
Quick work, accurate delivery no problems at all.
Helpful Report
Posted 11 months ago
The construction leaflet was easy to follow, and the componnent parts fitted with siutable tighteness. The quality of selected woods was excellent. My daughter for whom the bed was purchased is happily having good overnight comfort. Yours emails re progress allowed for comfort here.
Helpful Report
Posted 11 months ago
Excellent communication from order to delivery. Friendly personal service. Able to contact easily by phone. Quality product. Easy to assemble, clear instructions. Very very pleased and will purchase again from company.
Helpful Report
Posted 11 months ago
Excellent service from order to delivery. Delivered exactly when they said. Only thing I suggest adding is a sequence in which to open the boxes as when ordering as a flat pack mine came in 9 boxes and you have no idea what sections are in what box or indeed where the instructions are.
Helpful Report
Posted 11 months ago
Thank you so much for your fantastic 5-star rating and for taking the time to share your feedback. At Get Laid Beds, we continuously strive to enhance our customers' experience, and your valuable feedback assists us in achieving that goal. We genuinely appreciate your input and will work to address this issue within our packaging and instructions. Once again, thank you for your positive review and for choosing Get Laid Beds. We hope you enjoy your new bed to its fullest. Best regards, Get Laid Beds team
Posted 11 months ago
Getlaidbeds.co.uk is rated 4.4 based on 1,991 reviews