Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,000 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 12th May 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication from Get Laid Beds at every stage of the process and delivery timescale met. A few minor points. The assembly instructions need proof reading but thankfully the errors are fairly obvious. We needed to clamp the sides in the centre whilst fitting the slats to ensure a good fit. The outside back of one of the storage drawers was rough and not smoothly finished. Overall very pleased.”

Helpful Report

Posted 9 months ago

“Lovely bed, weve only slept on it for a couple of nights so far, but it seems comfortable, and easy to lift the ottoman base. It is quite low, which I didn't expect, but actually really I really like. However it also means the under bed storage is not as generous as our old ottoman. The delivery was fine, but when it came to assembling the bed the instructions were poor. It took my husband the best part of a day: not clarifying important details made it very frustrating - he actually said Ikea instructions are the best, words I never thought I'd hear him say! Because the set up was so difficult I can only give it 3 stars.”

Helpful Report

Posted 9 months ago

“Regular email updates and bed delivered on the date requested”

Helpful Report

Posted 9 months ago

“Very disappointing! There is nothing on their site that mentions screwing the entire bed together. Not only that, a good portion of the screws cannot be screwed in because the bed rails are in the way. And the other screws are too close to the inside rail to fit any sort of drill. I'm livid. The wood is good quality, the assembly is worse than ikea at 5 times the price.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We are very sorry you were not fully aware of how our flat packed bed frames may be put together. As you were unhappy with the design of the bed frame and how it needs screws to securely keep it together we offered you the option to return the bed frame. You have declined this option. Please accept our apologies for the difficulties you've experienced and we hope that once you assemble the frame you are happy with the final product. If you do struggle with any other aspects of the assembly please let customer service know and they will be happy to assist you. Kind Regards, The Escalations Team

Posted 9 months ago

“Lovely bed, arrived when they said, get updated regarding delivery and guy who put it together was fab, so quick. Really pleased will be ordering another soon, once room decorated.”

Helpful Report

Posted 9 months ago

“Quality bed, didn't take too long to construct and a really lovely finish to the wood - impressed.”

Helpful Report

Posted 9 months ago

“We ordered a King sized London bed and it was excellent quality. We would definitely recommend as it was all we can ask for. Thank you so much!”

Getlaidbeds.co.uk 5 star review on 25th August 2024

Helpful Report

Posted 9 months ago

“The bed is great, good quality & sturdy, very pleased….the instructions on the other hand are terrible! This is something that needs looking at. Each piece needs labelling & the instructions need rewriting / drawing! Words were missing, pages not in the right order….drawings not true to size, very confusing when in-fact it’s quite easy to make! The instructions over complicated it! Apart from that, everything else was brilliant, the customer service is great, the product brilliant…just sort the instructions & labelling of parts!”

Helpful Report

Posted 9 months ago

“Lovely bed. Quickly built with no fuss, and looks amazing. Thank you.”

Helpful Report

Posted 9 months ago

“Good quality well made fairly easy to put together”

Helpful Report

Posted 9 months ago

“The instructions manual is really poorly made, with some steps requiring to screw in parts based on the location of the ones installed in the following step. Some pre-drilled holes were not lined up properly, some parts had slight dints in them. For the price I was also expecting higher finishes/quality, especially when I make a point of buying UK-made to support our economy.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We are very sorry you have had difficulties with your order. We are unable to find any communication from you to our customer service team in regards to the difficulties you are having. Please do reach out to them directly as they may be able to assist you with a solution. Regrettably we are unable to assist you through reviews. Kind Regards, The Escalations Team

Posted 9 months ago

“The bed was made of very soft wood. They don't provide the proper fasteners so that the pieces pull together tightly and permanently. One side of the bed can literally wiggle out of the headboard because the mortise must have cracked. I should have purchased the hard wood, now that I know the poor quality of the soft wood. Also, the varnish was poorly and unevenly applied. I wanted to love this bed because it came in a Full XL size, but I regret the purchase. Thankfully, my husband is a carpenter and is adding braces to make this a secure piece of furniture.”

Helpful Report

Posted 9 months ago

Good Afternoon, Thank you for taking the time to leave a review. We are very sorry to hear that you are unhappy with your bed frame. There as been no communication from you to our customer service team regarding your concerns. Scandinavian pine is classed as a soft wood but is still durable for furniture. With all of our beds we supply metal screws to secure the mortice and tenon joints together, along with other components such as the slats to the inside long rails. Our customer service team are available to contact via phone call, email and live chat and will endeavour to respond within 24 working hours. Please contact them with our concerns and they can offer a swift resolution for you. Kind Regards, The Escalations Team

Posted 9 months ago

“We wanted a bed frame made in the UK to go with our super-king UK made mattress. We chose getlaidbeds because we liked the simple well made design and the wider 'slats' which on most beds are not strong or wide. We were kept informed about the manufacturing progress and delivery was on time, well packaged and undamaged. The bed was easy to put together and looks great. We then made our own headboard for our musical bedroom – brilliant!”

Helpful Report

Posted 9 months ago

“Great quality, prompt service and outstanding customer service”

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Posted 9 months ago

“So far so good bed looks amazing and holds up quiet well”

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Posted 9 months ago

“Our platform bed arrived in a week, and was easy to assemble. Great quality again - this our 3rd bed from Get Laid.”

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Posted 9 months ago

“Great beds. Super comfy. No smell at all. Customer service is excellent.”

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Posted 9 months ago

“Bed looks pretty solid , bed built in the 35 mins it said. My son loves it”

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Posted 9 months ago

“Recently purchased a double sized low bed frame in walnut. Was kept informed of where the bed was up to in the manufacture process. Delivered on time. The bed was made beautifully, easy to put together and the walnut is really lovely. A very good purchase, really happy!”

Helpful Report

Posted 9 months ago

“This is my fourth bed purchase from Get Laid Beds. The updates and communication from the moment you order, through to build and delivery are fantastic. Delivery was timely and careful. Very easy build with clear instructions. Colour is exact. Quality of product remains excellent over the past 10 years. I would thoroughly recommend 👌”

Helpful Report

Posted 9 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,000 reviews