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Getlaidbeds.co.uk Reviews

4.4 Rating 2,107 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good quality for a good price!
Helpful Report
Posted 2 years ago
Delivery spot on putting bed together easy enough all in all very good
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Posted 2 years ago
Amazing from start to finish, delivery as expected and the white glove + assembly service was amazing and 100% worth it. Chris and Susan assembled the bed and 4 under bed storages in less than 1 hour, leaving the room clean and tidy. They have been very professional but also very friendly. Very pleased with the bed quality and colour too. Recommended without any doubts!
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Posted 2 years ago
Delivery bang on time, bed very good quality and instructions easy to follow! Very impressed.
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Posted 2 years ago
We have only had the bed since Tuesday tonight got into bed and the centre support beam snapped in two! Could someone please get back to me ASAP please?
Helpful Report
Posted 2 years ago
Good Afternoon, I can see that you have been in contact with the Customer Service Team and they have issued a replacement for you. This will be with you on the advised date. We are very sorry for the disappointment caused by the central rail and do hope that once this has been replaced you will be able to enjoy your bed fully. Kind Regards, Marie Customer Service Manager
Posted 2 years ago
Excellent service from ordering to install great work
Helpful Report
Posted 2 years ago
Ordering was easy. Customization of bed is great and build quality excellent. Delivery in time too!
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Posted 2 years ago
Absolutely love our bed. Build quality is brilliant. Was delivered exactly when you said it would be. Can't fault the service at all
Helpful Report
Posted 2 years ago
We'd like to thank all at Get Laid Beds for a seamless purchase of our new bed. From visiting your showroom to online ordering, to final delivery, excellent communication throughout, with outstanding service. We don't see how you could improve your procedure. We would certainly recommend anyone using Get Laid Beds.
Helpful Report
Posted 2 years ago
great customer service and i got my bed within a few weeks
Helpful Report
Posted 2 years ago
The bed arrived in 6 packages, with instructions in Packet 6. Assembly was straightforward, following the instructions. Everything fitted together well with no problems. The assembled bed looks good, was sturdy and creak free and our first night on it was very comfortable.
Helpful Report
Posted 2 years ago
There was no mark on some places where I put the screws. It took long time to assemble.
Helpful Report
Posted 2 years ago
Good Morning, We are very sorry that you had issues assembling your bed frame. We do pre drill majority of holes fully, others we only lightly mark as a guide to allow for a tighter fit. We do not pre drill where the slats will be placed. We are very sorry this did not meet your expectations. I can see that you have reached out to the customer service team for assistance, please do not hesitate to do so again if you need us. Kind regards, Marie Customer Service Manager
Posted 2 years ago
Very efficient professional service, from ordering the new bed frame to delivery. We were kept informed at all times.
Helpful Report
Posted 2 years ago
Impressed with the quality of the bed. All enquiries dealt with efficiently and quickly. Cy and Pete who delivered and assembled the bed were helpful and did an excellent job.
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Posted 2 years ago
An amazing experience all around, and when booking in for delivery they were very accommodating on dates for me. The bed itself is stunning, with very good quality and workmanship. Zac installed the bed for us and he was also super, efficient and professional. Every aspect from order to end was a high standard, and I couldn't fault a thing. The company had everything I needed in one place, and I was able to purchase bed drapes and duvets in one go. The duvet is of great quality and I've had the best night's sleep. I'll be sure to enter the monthly competitions they run too!
Helpful Report
Posted 2 years ago
Very pleased with the bed and four drawers. Easy to assemble and looks great. We did not receive our bed on our chosen day. No notification of why. I had to chase. I did get emails back quickly when I asked questions and then was sent a message with our incorrect phone number and email that they said they had passed to the delivery company! Hence we received our bed two days later, rather inconvenient as we had to reorganise our time to be at home. Hence only four stars.
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Posted 2 years ago
This is our second bed from here and we love how easy they are to put together and solid.
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Posted 2 years ago
Excellent service, happy with the delivery.
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Posted 2 years ago
Bed delivered on time and all correct Quality of bed is really good and was packaged really well Overall very happy with our purchase
Helpful Report
Posted 2 years ago
Getlaidbeds.co.uk is rated 4.4 based on 2,107 reviews