Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,110 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 15th August 2025

303

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, awesome product and lovely delivery team. Thank you!”

Helpful Report

Posted 2 years ago

“Brilliant service from start to finish! I had a query on my order which I contacted them about over a bank holiday. The phone was answered immediately and my query was dealt with, with no fuss at all. Communication was excellent throughout and delivery on time! Oh and the bed is brilliant too!”

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Posted 2 years ago

“Great service, great bed. Went for build service Zac was fab, charming and efficient. Bed looks great and mattress excellent. Not cheap but you get what you pay for.”

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Posted 2 years ago

“Our bed is better quality, more sustainable and more unique than the standard beds you find from a major bed supplier plus it’s better value. Full credit to Get Laid Beds, a great product, highly recommended.”

Helpful Report

Posted 2 years ago

“Superb customer service and fantastic beds. We had received confusing information from the delivery company as to when the 2 beds we ordered would be delivered. I spoke with Cara who listened to my concerns and then followed up with an answer to what had become a rather confusing admin error by the delivery company. The beds were delivered on time and are of great quality. I would have liked for them to have been assembled but we're in a very rural location and at this time that service isn't available. However, the instructions were clear and we did manage to put them together and are very pleased with the result. We will need another bed for our spare room and I will definitely order from Get Laid Beds”

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Posted 2 years ago

“I am very pleased with the bed. However, “some assembly” was not accurate. Far too many pieces to construct - I would not have been able to do this without my son-in-law who found it difficult despite having the skills.”

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Posted 2 years ago

“Good products & service. Have bought before & nice to see standards remain.”

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Posted 2 years ago

“Delighted with every aspect of the company and product. Good communication from ordering to delivery on the processes. I paid for assembly and the people who did that were respectful of my home. Product is excellent quality, this is absolutely going to last me a very long time. So pleased I chose this company.”

Helpful Report

Posted 2 years ago

“The bed is fab, but the whole team - from customer service to the assembly team - couldn’t be more helpful or polite. Great products, great people, honestly priced. Could not ask for more!”

Helpful Report

Posted 2 years ago

“This is the second bed we have bought from Get Laid Beds. Great quality and good friendly service.”

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Posted 2 years ago

“We went to Leicester to have a look at the beds in person, ordered a custom-sized one, and had it delivered home. Every step of the way, we were treated friendly, patiently, and always made feel very welcome. The bed itself is very sturdy, easy to assemble, and has a good feel and finish to it. Constructing the bed is pretty easy, the instructions are okay. One piece of instructions (installing the middle beam) could have been labelled a bit more clearly, but it was easy to figure out. The mattress is very comfortable. Overall, a very comfortable bed in custom size at a good price, with quality construction and a very friendly team. Shout-outs to Chris & Susan who did a fabulous job getting the bed up into our bedroom!”

Helpful Report

Posted 2 years ago

“Arrived earlier than expected but we're given plenty of notice by the driver. Fast courteous delivery. Good quality and easy to assemble.”

Helpful Report

Posted 2 years ago

“This is a really nice-looking bed, and organising delivery was straightforward and the delivery team very pleasant. However, the experience of putting up the bed was pretty bad, despite it being sold as a simple flat pack. The instructions reassured us that all we would need was a screwdriver - an electric drill might speed up the process but was unnecessary. This was not the case; in multiple places the bed required new holes to be created, making a drill essential. Some parts of the instructions were so vague or unclear as to be impossible to follow - we found that many people online had experienced the same, and thankfully used others’ trial and error tutorials to get us through the process. Some parts of the instructions were actively misleading, e.g. instructing us to use the “black screws” when all screws provided were silver. As I said, it’s a good bed, but the instructions need serious improvement, and parts of the flat pack itself could be improved too, in particular adding holes in all the relevant places, rather than just some. I’d recommend paying for the service where this bed it assembled for you unless you’re a very confident DIY-er.”

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Posted 2 years ago

“All went smoothly, fast and without any issues. Great company”

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Posted 2 years ago

“Excellent easy to assemble and very comfortable”

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Posted 2 years ago

“We love our new bed. You can really feel the quality of the wood and sturdiness of the structure. Love that they’re made in the UK. Assembly was straight forward between two of us, an electric screwdriver sped the process up. Overall would definitely recommend this company and will definitely be buying from them again!”

Helpful Report

Posted 2 years ago

“Delivery staff lovely, even offered to take their shoes off! Bed very easy to assemble and though it’s only been slept on 4 nights so not really tested, it appears solid and looks lovely.”

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Posted 2 years ago

“Very nice looking bed, but the slacks don’t secure in the middle and therefore every time we move in the night they creak. Should we screw them down in the middle?”

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Posted 2 years ago

“Well made wooden bed. Brilliant customer service, efficient delivery.”

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Posted 2 years ago

“We bought three beds. Two king sized and one double Ottoman in oak. They beds themselves are fantastic as are the 2000 pocket matresses and the bedding and pillows. The only reason this isn't five stars is the packaging. The packages marked double bed actually contained a king, so we built it in the weong room and then had to take it apart and rebuild it. The parts for the double bed were in fact scattered through the double and king sized packages. But other than that confusion, very happy indeed.”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,110 reviews