Login
Start Free Trial Are you a business? Click Here

Getlaidbeds.co.uk Reviews

4.4 Rating 2,322 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,322 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Really happy with my bed so far although haven’t slept on it as still waiting for my mattress (from another company!) I chose the Ottoman and the bed has plenty of space for storing various items. Frankie from the delivery team was fantastic - she built it really quickly and left the area tidy. Highly recommend.
Helpful Report
Posted 2 years ago
Can not fault this company!! Very happy customer!! You won’t be disappointed..
Helpful Report
Posted 2 years ago
First of three beds ordered and assembled. Very sturdy. Not creaky at all. Decent quality so happy so far . Even better , after ordering, the decent folk at Get Laid Beds agreed to refund the sale difference that appeared a few days after my order. Very much appreciated and of course led to our third order ! Highly recommend this company.
Helpful Report
Posted 2 years ago
Love my bed so much, quality is amazing. I had them build the bed for me as well which was really quick and professional
Helpful Report
Posted 2 years ago
Overall amazing experience. From ordering to speaking to the customer service everyone is fabulous. The quality of the bed is good. Easy to install as well. Only Two of the slats were a little scrapped and a small wedge cut which is a little damage but didn’t wanted sent it back and it was really minor damage.
Helpful Report
Posted 2 years ago
I've purchased two beds from this company now, both have been amazing. The only thing that could work better is if they could provide the bed building service UK wide instead of just England.
Helpful Report
Posted 2 years ago
Communication with company was easy and smooth, however screws supplied to make the bed with with of very poor quality and hadn't been made properly (phillips head casting was defective). Moving forward, equity checks need to made across all parts.
Helpful Report
Posted 2 years ago
Second bed bought from GLB and so glad we did. We’ve tried different bed brands but nothing compares to quality wooden bed and solid slats for comfort. Plus they look great!
Helpful Report
Posted 2 years ago
Delivery was a day later than what was arranged, and the bed arrived with no screws for the planks. Apart from this everything is acceptable, although I went into this purchase with high expectations due to hearing about the apparent exceptional quality of the company from word of mouth, this was not so much the case. I am satisfied with the purchase although a little discouraged from purchasing again in the future.
Helpful Report
Posted 2 years ago
It's been a year since we ordered our double bed bunk beds. We absolutely LOVE them. They look incredible and are so solid. Highly recommend.
Helpful Report
Posted 2 years ago
Great bed, sturdy and looks fantastic. However a couple of downsides, didn’t receive a confirmation email and not enough washers provided for screws. But overall very good. Love chat is also very poor
Helpful Report
Posted 2 years ago
I bought the ottoman bed king size two months ago and we were very excited about it. Building it wasn't hard at all but some of the pre-done holes didn't fit with the little wooden attachments and honestly, if I'm paying such a big amount this shouldn't happen. But I let it pass. Now the bed has started to squick, as I said, it's two months old. The whole mattress is resting in those wooden squares that are not even straight because the wholes weren't put in place.
Helpful Report
Posted 2 years ago
Good Afternoon, Thank you for your review. We are sorry you are having problems with your frame. Please reach out to our helpful customer service team and they can assist you with this. They may require further information from you to be able to resolve this for you. Please email them on hello@getlaidbeds.co.uk Kind regards, Marie Customer Service Manager
Posted 2 years ago
Overall quality seems good. Bed assembly is simple and clearly guided. Only hiccups where when I found myself short of a 60mm screw because one was unusable and also short of 5 washers… sorry to say but that never happened to me with IKEA…
Helpful Report
Posted 2 years ago
Wonderful quality bed for little more than a cheap chain store one! Well made easy to put together with a lovely white finish, perfect. This is the second bed from this company with the first still being as good as new several years on! Prompt delivery too, I highly recommend.
Helpful Report
Posted 2 years ago
The bed is not installed properly very noisy and squeaky. The mattress is sliding up and down and doesn't sit still.
Helpful Report
Posted 2 years ago
Easy to build and unbelievable quality
Helpful Report
Posted 2 years ago
Easy to order and simple website for all options
Helpful Report
Posted 2 years ago
Lovely mattresses. Just what we needed. Made to measure and fits perfectly. Good communication throughout. Delivery on time. Polite delivery drivers. Thanks
Helpful Report
Posted 2 years ago
Floating bed arrived as programmed and, once constructed, is fine but .... see review of product bellow:
Helpful Report
Posted 2 years ago
Customer services were very friendly and efficient when I asked to change my delivery slot. The bed is sturdy and minimalist and makes the room look bigger especially as the low height of the bed means it can sit neatly under my window instead of a higher headboard that might have blocked any light and looked awkward. Thankfully the bed arrived with no plastic packaging including the tape on the boxes and as I’m environmentally conscious I appreciated this detail likewise the planting of a tree for my purchase!
Helpful Report
Posted 2 years ago
Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews