Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service for travelers. We used gettransfer.com to avoid dealing with the local cabs in Spain. We were a group of 4 people, and booked two cars due to a lot of luggage. Everything worked out just fine.”

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Posted 2 years ago

“Easy to book online. You can choose a driver with knowledge of English. Stress free transfer company.”

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Posted 2 years ago

“Transfer to Malaga airport. A clean new car came to pick us up. The driver arrived on time and helped with the luggage. Great!”

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Posted 2 years ago

“Istanbul/Turkey - I used Gettransfer for the first time and I was very satisfied. Despite not being very cheap, the service was on time, without delay and left us at the right place, I recommend”

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Posted 2 years ago

“Almost perfect. The only problem was that I didn't receive a confirmation email, so I didn't have a reservation to show the driver. I wrote to support, within 5 minutes they sent me a confirmation via sms. But all the rest, very good.”

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Posted 2 years ago

“Our minivan came at 7 am sharp just as we asked. The driver helped us to carry the luggage. We were alone in a spacious car. Much better and cheaper than the hotel transfer service.”

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Posted 2 years ago

“I used the app in Rome. I can't say anything bad. Driver was not talkative but at the same punctual and professional. Also a beautiful and comfortable car.”

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Posted 2 years ago

“We used the gettransfer to organize a round trip transfer from Sion airport to Verbier. On our arrival, our driver met us and took us to the car. The trip was pricey but very comfortable.”

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Posted 2 years ago

“It's the third time that I have used gettransfer and i will continue to use them. The drivers are very friendly, the vehicles are clean. Top notch service!”

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Posted 2 years ago

“The meeting point at Malaga Airport was easy to find, the driver was helpful and the trip went very well. I hope the return trip goes the same way.”

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Posted 2 years ago

“This company is not legitimate. They take your money when you book. They do not turn up and left us stranded. I called them and spoke to someone in Cyprus who told me to email. I e mailed and they told me to read terms and conditions. I did and informed them that they have broken the terms. I have not heard back. I have read now many similar reviews. DO NOT USE THIS SCAM COMPANY It seems a brilliant concept, but it is just a scam. They are defrauding thousands of people like myself. Don’t be another statistic. I will be reporting them.”

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Posted 2 years ago

“I’m a driver for a couple years. Gettransfer not paying me already for 2 months. Do not use it.”

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Posted 2 years ago

“I am driver several years for gettransfer, everything was ok until two months ago when I didn't receive payment for rides in summer period. They keep my money and laying about payment.”

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Posted 2 years ago

“I'm a driver for them, they are getting the money from the PAX, but not paying the drivers. DO NOT USE Gettransfer, they are probably headed for bankcrupcy. As fas as i know they are not refunding PAX either. Its a SCAM company.”

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Posted 2 years ago

“The driver never turn up to pick me up at the airport and choose not to answer my calls or messages. Get transfer refuses my request for full refund, instead they are only offering a credit for a future ride. However, I do not wish to use such an unreliable service ever again. Its a scam!! keep away!!!”

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Posted 2 years ago

“Excellent service, which I met on vacation. This summer we planned a trip to Rome, we were very worried about the transfer. Since we have children and a lot of bags, and the taxi was not very suitable for our large family, we decided to book a transfer in advance. Excellent service - offered a roomy minivan, which comfortably drove to the hotel. We were satisfied.”

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Posted 2 years ago

“Brilliant service for our family trip in Greece. The cars were new and spacious, and you can ask for child seats. The drivers helped with our suitcases, they never rushed us. Great!”

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Posted 2 years ago

“Our flight was late but driver was there waiting for our group. Reliable service.”

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Posted 2 years ago

“Great service, professional drivers both journeys. On time? I would highly recommend to family and friends.”

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Posted 2 years ago

“If you need to make changes, customer support responds quickly. Almost all drivers speak or understand English (I use it in the UAE, Turkey, Greece). The cars are clean and comfortable.”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews