Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.25

4.3 Rating 3,554 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and reliable service. The cars were very clean and also comfortable.”

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Posted 3 years ago

“Been using this company for many years and in various countries. I get a great service from them and their partners in each country.”

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Posted 3 years ago

“Best service ever! We have been using gettransfer for years to travel between Gran Alacant and Alicante airport.”

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Posted 3 years ago

“Excellent experience with the service! On time, beautiful car, polite and helpful driver. Thank you!”

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Posted 3 years ago

“Our transfer started on time. Both transfers were in newish Mercedes in great condition. Many thanks to gettransfer”

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Posted 3 years ago

“Appalling service and take your money even when driver cancels on you. Avoid at all costs”

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Posted 3 years ago

“A driver, in a spotless Mercedes minivan arrived on time and delivered me to the airport. Honestly my experience was normal.”

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Posted 3 years ago

“Excelente servicio, auto cómodo , conductor muy profesional, lo cual es muy importante para un viaje de dos horas. ¡Lo más importante es que GetTransfer resultó ser significativamente más barato que otras ofertas que recibimos!”

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Posted 3 years ago

“Refuse to refund back to card, even after the trip being a month away and payment only being made yesterday. Insist on keeping it as 'credit' on the account. The most unhelpful customer service. I recommend using different transfer companies.”

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Posted 3 years ago

“El conductor llegó a tiempo, nos recibió con una sonrisa. Durante todo el camino contó historias asombrosas sobre Francia, en particular sobre castillos y monasterios. Muchas gracias por el viaje increible.”

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Posted 3 years ago

“I’ve used gettransfer to and from Barcelona airport quite a few times now and the drivers have always been very kind, helpful and on time/early. I’ll definitely keep using them:)”

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Posted 3 years ago

“I don't know where to start... absolutely appalling. They cancelled our transfer mid air so we arrived in grenoble with 7 children and no way to get up the mountain. When I phoned them to help they didn't and told me to have a good day!”

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Posted 3 years ago

“Really smooth travel, and very nice drivers both times I used gettransfer! On time, driver very helpful, all to plan. Thank you.”

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Posted 3 years ago

“Excellent easy to use service. More importantly easy to edit if you enter incorrect information, even after payment. Quality vehicle. Extremely polite, friendly and helpful driver.”

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Posted 3 years ago

“Excellent service. Waiting at the airport with name sign. Very nice lady driver in very smart Mercedes car. Had a little difficulty finding the apartment we were staying in, but didn’t panic and found it eventually.”

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Posted 3 years ago

“The service is always good and on time. I've using gettransfer many times around the world. Good job!”

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Posted 3 years ago

“Big scam, the driver (named Albarafelinaariasmora on the app) never showed up for a transfer to airport in Punta Cana. We've reserved the taxi for 7pm at our hotel but he wasn't there and only texts us at 19:25 pretenting he was there since 7pm... Hopefully we were already in another taxi but we loose 30$. No star is impossible but this feedback explains the only 1 star of 5.”

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Posted 3 years ago

“Easy and precise, clean vehicle, professional and nice driver who was very careful about my kids needs. Great communication.”

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Posted 3 years ago

“Every time we have used gettransfer they have always been on time performance, clean cars, and nice and helpful drivers. I look forward to using them again.”

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Posted 3 years ago

“Brilliant easy company to use, have used them many times in many different countries. Cars always been good. Definitely recommend. Will use again”

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Posted 3 years ago

Gettransfer is rated 4.3 based on 3,554 reviews