Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Não podia ser melhor é mesmo perfeita Ah finalmente criaram uma aplicação para todos os fins sem complicações.”

Gettransfer 5 star review on 3rd January 2023

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Posted 2 years ago

“as i driver the trips i made was not paid since three years till now , if i knew i would not trusted, for now those whom you dont know, know now , for the customer as a driver if i dont get my money, how can i come to pickup you forget use another company. gettransfer please do not answer just pay and rightnow please gettransfer stop the missleading. Do not answer your scamp lei want to hear will post every day to warn all the people this compamy is not seriös is Mafia. You have answered my last one and dont want to hear from you unless payment.”

Gettransfer 1 star review on 1st January 2023

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Posted 2 years ago

“This company is illegally withholding funds of thousands of customers. DO NOT USE. SCAM SCAM SCAM. Google this abomination of a company to see all the people who paid for transfers only for there to be none and for the company to illegally keep their money. DO NOT USE. SCAM SCAM SCAM. I booked return transfers from the airport and when we arrived we spent ages looking with heavy bags to find out there was no transfer. We rang the driver who said no and then hung up on us. We were left stranded in the airport on Christmas eve. I am pregnant and my husband has a disability. We then had to find and pay for alternative transfers which was at a further cost to us. I have contacted the company 13 times requesting a refund of the money I paid. The company is refusing to do so which is illegal and in breach of the European Consumer Protection Code. I have lodged a formal complaint to the EEC and the relevant authorities in Cyprus. This company is violating customers rights and illegally withholding peoples money on a very large scale and needs to be stopped. Google and read the extent of what they are doing to so many people. Report them to the EPC and relevant authorities and police in Cyprus. They are a scam.”

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Posted 2 years ago

“Perfectly on time and a friendly driver. But please think about adding features for disabled people - shock absorbers and systems to attach the chair. Thank you for the service. I will use it again next year!”

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Posted 2 years ago

“I booked on GetTransfer for the first time. I liked everything: the service, the car, the website. Cheaper than the travel companies offer.”

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Posted 2 years ago

“Stress free rides. Service is perfect and driver is very polite and helpful. 5 stars”

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Posted 2 years ago

“We use them for transfers from/to Madrid airport. It works perfectly. Even with the flight delay, our driver was ready with a sign at the exit. Great!”

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Posted 2 years ago

“A very good experience. Everything went exactly as it should. We always use gettransfer when we travel. It always works well.”

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Posted 2 years ago

“We booked a transfer via gettransfer from Sevilla airport to private club house and back. Everything went perfectly. Punctual, friendly and excellent drivers. Absolutely fair price.”

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Posted 2 years ago

“Great service. But the last driver was a liitle disappointing. He didn't drive up to the hotel entrance, but parked 150 meters away. I had to ask a hotel employee to call him (the driver didn't speak English). The return trip went great, we got to the airport on time.”

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Posted 2 years ago

“Dubai T2. The driver showed up before the agreed time so we wouldn't get nervous. Super experience!”

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Posted 2 years ago

“Gettransfer is in my bookmarks. I've been using it for two years during vacations. The service works in all countries. Better than local taxi and buses, and the prices are very fair.”

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Posted 2 years ago

“We have used gettransfer countless times. Highly recommended. It's cheaper than what the travel agents or hotels offer.”

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Posted 2 years ago

“Dubai. Two great trips. Much cheaper than the cars booked by the hotel. The drivers are neat and polite. I was surprised that getransfer works in almost all countries. Will use it again.”

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Posted 2 years ago

“Recommended. We booked the transfer from Munich airport to our hotel in Garmish. Everything was perfect. A quality service.”

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Posted 2 years ago

“Easy to book, the driver was waiting in the arrival hall (Barcelona airport) on time and took us to the port without any problems.”

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Posted 2 years ago

“I'm very satisfied with the gettransfer app. Driver picked me up on time from home and dropped me off at the airport. He was also smart and friendly. I recommend it to everyone.”

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Posted 2 years ago

“We were a little worried when we booked a transfer (early departure at 5:00 am). But our car was on time, actually 10 minutes early. Clean vehicle, pleasant driving, no problems. A good first experience.”

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Posted 2 years ago

“Nice ride from Verona airport to Val Gardena. But it was not so easy to find a driver because nobody waited for us with a sign. It's good that the booking showed the drive's full contact details. After the call we were met by a friendly driver, he helped my wife with her luggage (suitcase and snowboard). I recommend.”

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Posted 2 years ago

“Booked, driver cancelled due to not being paid by transfer.com, company refused to refund, offering only a credit”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews