Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.25

4.3 Rating 3,554 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience, friendly efficient driver, clean modern vehicle. Would definitely recommend and use again.”

Helpful Report

Posted 3 years ago

“MISLEADING COMPANY!! DO NOT USE!!! Their website makes it clear they give free cancelation. This does not consist of a refund but the money goes in to what they call your 'personal account' which isn't your bank account but your account within get transfer. If it stated this clearly on the part that says free cancelation and not in the tiny terms and condition I never would have booked!! They are now holding £550 of my money and are refusing to refund me! I have contacted customer services they just keep sending me their terms of agreement. MAKE IT CLEAR ON YOUR WEBSITE!!!”

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Posted 3 years ago

“Do not use Get. They do not care about the customer. I booked a transfer with them. The driver was 1 hour late for a 30 minute ride. Asked for a partial refund and they refused. Even a small refund as a gesture of goodwill would have gone a long way. I get it that they do not own the cars or run the transfers and are essentially a marketplace for local companies, but they should have the responsibility to look after the customer and make it right if something goes wrong.”

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Posted 3 years ago

“It is a luxury service for the price. The economy car was large and new. The driver was super punctual at the door of the hotel. And very attentive and helpful. We recommend this service.”

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Posted 3 years ago

“We've booked gettransfer online. The driver picked us up to take us to the airport. He was early which was ok.”

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Posted 3 years ago

“The driver who collected us was ok. Transfers were on time, comfortable and quick. Maybe I will book them again.”

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Posted 3 years ago

“Get transfer is a brilliant service. Thoroughly recommended and I would not hesitate to use them again.”

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Posted 3 years ago

“Everything went as agreed Very good cars, friendly drivers and always on time, I recommend and will always use for all my trips.”

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Posted 3 years ago

“DO NOT USE - SCAMMERS. They mislead on their website and say can cancel within 24 hrs but then refuse to refund despite their terms and conditions stating that they will if cancellation is due to Covid Pandemic. Slow in responding and do not answer questions posed.”

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Posted 3 years ago

“Our driver arrived 20 minutes early. Excellent professional, impeccable vehicle.”

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Posted 3 years ago

“Excellent service, have used them before several times, text notification of pick up times 24 hours before very useful and reassuring.”

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Posted 3 years ago

“The cost was highly competitive. The lady at the airport on arrival was first class and helpful. In no time at all I was on my way with an excellent driver who provided very helpful an supportive.”

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Posted 3 years ago

“Absolutely fantastic prompt service with an immaculate car and wonderful driver. Our carrier is very professional, helpful, provided lots of information on places to visit around Italy when we return.”

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Posted 3 years ago

“We felt safe and the drive to the airport was seamless. This is definitely a stress free way to get from A to B and we will continue to use gettransfer.”

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Posted 3 years ago

“High level transfer. Audi A6 car was comfortable and clean. The driver was friendly, careful on the roa, II would trust him with the most valuable things))) I highly recommend.”

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Posted 3 years ago

“Both pick and return journeys were on time, vehicles immaculate and the drivers super helpful and friendly. We will be using the service again.”

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Posted 3 years ago

“Gettransfer clients is insane”

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Posted 3 years ago

“Gettransfer always deliver. Trustworthy, proper vehicles and competitive prices. I have used them many times, and never been let down.”

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Posted 3 years ago

“First class service from beginning to end absolutely seamless.Would not hesitate to recommend this company to anybody. Drivers were excellent and very helpful, many thanks.”

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Posted 3 years ago

“10/10. Very friendly and very helpful and always on time. Absolute peace of mind when using gettransfer. Thank you for an excellent service once again.”

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Posted 3 years ago

Gettransfer is rated 4.3 based on 3,554 reviews