Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,860 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 6th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I forgot my backpack in the car but the driver brought it back and even delivered it to the hotel reception. I booked the return journey with him to show my appreciation and that also went perfectly.”

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Posted 1 year ago

“Our driver was a pro and the car was spotlessly clean. I was so impressed that I booked them for return journey straight away. Would recommend to anyone!!!”

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Posted 1 year ago

“The driver was waiting for us in the arrival hall at Rome Fiumicino. He then did everything possible to make sure we arrived to catch our train without stressing. Many thanks to him.”

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Posted 1 year ago

“Desastre. Teníamos contratado transporte para diez personas ida y vuelta de aeropuerto De Santiago de Compostela A Coruña. Lo cancelaron el día antes. Tuvimos que buscar otra empresa y volver a pagar . Esto fue hace un mes día 9 de febrero 2024. Aún hoy esperando el reintegro del importe pagado. Nos dan largas.”

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Posted 1 year ago

“The booking was completed without a hitch. The car arrived on time, the driver was very friendly, and the transfer went very smoothly. They offer a good service at a competitive price.”

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Posted 1 year ago

“Large minivan for 5 of us with all our luggage. It was clean and in very good condition. Our driver Said was friendly and above all he drove safely.”

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Posted 1 year ago

“The driver was well on time so we didn't have to wait around. He was very easy going and good company and got us home without any dramas.”

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Posted 1 year ago

“The journey went quickly and safely. The driver was professional and made me feel like a valued passenger. Even though it was late night, the car was really clean.”

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Posted 1 year ago

“Our driver contacted us by phone to arrange an exact meeting place. Then drove us home safely and quickly and helped us with all our luggage.”

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Posted 1 year ago

“GT was excellent as always. Nice chat with my driver - thanks for a great ride, Wali!”

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Posted 1 year ago

“Our car arrived 15 minutes before the reserved time. The driver send a message to say he had arrived but there was no helpful. Good prices too.”

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Posted 1 year ago

“Our flight arrived late but our very pleasant driver was waiting for us and she had been tracking the flight. Clean car and a good ride.”

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Posted 1 year ago

“Thanks to gettransfer, I was able to get to my meeting quickly and with the minimum of fuss. Much cheaper than a taxi and it allowed me to go over my deck one final time.”

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Posted 1 year ago

“Unfortunately our driver had an accident on the way to pick us up. This is the kind of thing that can happen, so thanks for the quick refund.”

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Posted 1 year ago

“"I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves."”

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Posted 1 year ago

“Although Paris is notorious for traffic jams, our driver managed to avoid any major holdups. It was a long journey, but it was comfortable. Thank you Emeric!”

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Posted 1 year ago

“Very friendly drivers, everything went as well as we could have hoped. We'll definitely use again for our next trip to Spain.”

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Posted 1 year ago

“My family was delighted. A spacious minivan just for us! Funny driver made the kids laugh the whole way. Thank you!”

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Posted 1 year ago

“Avoid like the plague! Booked a transport, for what I though was a very good deal. Next day I got the following message: “I am writing to you to inform you that the current carrier will not be able to perform your ride 16547440. This behaviour of the driver is inappropriate and we will take serious measures to him.   We would like to inform you that we can offer Hyundai Kona, 2023 - LT23 UPS for you but the price is higher. We will cover some difference in prices, but still, there is an amount to be paid extra. Do you agree to pay extra 47 £?” I paid the extra £47, only to be told later that they actually had to find another driver: “We will inform you about a replacement shortly.” Was told over the phone that it will take 24 hours. None was provided so I called in and asked for a refund and how much will they refund, they said the full amount, about £152. So I cancelled the transfer and asked for a refund and I was told the following: “2) We can launch a refund of the payment made to your bank account. Please, notice that it may take up to 30 business days.” When asked for a refund and the total amount refunded, they emailed the following: “You will get refund 136£” So they made about £15 profit for a service that they cancelled. That’s misleading and a scam. I would avoid like the plague!!! Now they aren’t even answering my phone calls”

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Posted 1 year ago

“Oszuści i zlodzieje”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,860 reviews