Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraud! Against to every European law, they don't refund in case of cancellation. I booked for a group of students. One of them in a wheelchair that cannot be folded. Afterwards I was informed by her mother that this travel option is very dangerous for her and I had to book an ambulance like car, which has been a solution far more expensive for our group. I explained the situation at the company. They said that they will just credit my personal. The cancellation has been for a very important reason and, as a school, we need the money now for the trip. A future new trip is not in our plans as the school year is near to end. Show less”

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Posted 2 years ago

“The car arrived on time and the driver was friendly and professional. The trip went very well. Good experience from booking on the app to pick up and arrival at our destination.”

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Posted 2 years ago

“The drivers are easy to find and friendly. Only problem for the return trip was a 15 min delay picking us up at the hotel. Had to ask reception to call our driver, the rest was fine.”

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Posted 2 years ago

“Early morning transfer to Porto airport. The driver was right on time and really friendly and professional. In short, I can only recommend their transfer service which, in addition, is not more expensive than taxi hailing apps.”

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Posted 2 years ago

“Easy to book a mini-bus from Antalya airport to our hotel. The driver, who arrived in advance, was very helpful, told us about the different sights we passed, offered us wifi and water. Look forward to using again on future trip.”

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Posted 2 years ago

“Superb experience! On the way there and on the way back, we enjoyed pleasant conversation with our respectful and friendly driver who spoke perfect English as we had requested.”

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Posted 2 years ago

“DO NOT use this company. Scammers!! Website say’s fully refundable but if you cancel they will not return payment. They only credit a holding account. Reviews are terrible! You will never see your money again. Avoid at all cost!!”

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Posted 2 years ago

“They don't pay the drivers and make their money off their backs. if you look for the same drivers on the internet they cost at least 15 percent less since they force you to choose the 19.5% bracket because they haven't paid since December. The drivers are always nice but the company behind them are scammers”

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Posted 2 years ago

“I have worked for a month with Get Transfer and I had to receive my money at the end of December. On the 30th of December I received an email which said I will get my money at the end of March. So today 30th of March I received another email which says I will receive my money by the end of July. These people are real scams , they are ripping off their collaborators.”

Gettransfer 1 star review on 30th March 2023

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Posted 2 years ago

“My transfer from the resort to Nice airport went great. We were picked up on time and the driver was very polite. He brought us to the airport safely and comfortably. Will definitely use gettransfer again!”

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Posted 2 years ago

“It stresses me out to bargain with drivers in Thailand. I found the gettransfer app and now I plan trips without all the bother. The drivers were friendly and the service was good quality. Highly recommend.”

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Posted 2 years ago

“Once I arrived at the airport, the mini-van was already waiting to take me to Rixos hotel. Polite driver. He stopped several times so I could take pictures. He also gave me two bottles of water.”

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Posted 2 years ago

“I really recommend the service, they were responsive at every step. I never had any extra charges, was very happy with the service. Thank you very much for everything.”

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Posted 2 years ago

“Wonderful service and 100% recommendable. Our driver picked us up at Madrid airport at the right time. In fact when we landed I already had a message from him to tell me where he was. For the return trip the driver was just as professional, he was waiting for us in the lobby 10 minutes before the agreed time. Thank you for such an excellent service!”

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Posted 2 years ago

“We travelled in a group of 5 people. I had to change our booking a couple of times for various reasons and got an immediate response. Undoubtedly the best value for money.”

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Posted 2 years ago

“Very good service. Enough room for our group to travel in comfort and no problem to make a stop to buy a few things for the journey. We also booked our return trip and they were very punctual so we arrived at the airport on time.”

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Posted 2 years ago

“Professional driver, very polite. He offered water and sanitizer. He communicated through google translator, which was resourceful. The price was ok for Thailand, cheaper only to go by scooter. Will use on new trips.”

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Posted 2 years ago

“The driver was polite and experienced and obviously knew the route to Zermatt. He was on time and reached out by phone call. The SUV was very clean and comfortable. I highly recommend this service!”

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Posted 2 years ago

“The driver was great. So was his car - spacious and clean. I can only complain about the communication at the airport. I called the driver myself to find out that he had already been waiting outside for 10 minutes.”

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Posted 2 years ago

“We were pleased with gettransfer, the driver was even 15 minutes early and the vehicle was very comfortable for 6 passengers and had wifi inside. I would definitely recommend.”

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Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews