Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used GetTransfer on several occasions. I think it's a very good service for a reasonable price! Friendly and competent drivers. Each time, they are on time and at the appointed place.”

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Posted 2 years ago

“A was able to quickly find and book the perfect transfer in Istanbul. The driver provided a comfortable and safe journey to my hotel. Completely stress-free experience!”

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Posted 2 years ago

“This company keeps its promises. I received all the details of my booking immediately after payment. Th driver arrived at the agreed time and drove me safely to the airport. Stress-free way to travel.”

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Posted 2 years ago

“Recommended by friends and we were not dissapointed. Drivers were waiting with signs and offered water. The cars smelled clean. The price was reasonable.”

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Posted 2 years ago

“Great experience. The booking was very easy and fast. The driver was very friendly. She arrived early. Her driving was perfect. We talked a lot. I didn't notice the time pass by.”

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Posted 2 years ago

“Pick up at CDG was delayed by traffic. But the driver did call us to inform us of his delay. Not a problem since we were waiting for luggage anyway.”

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Posted 2 years ago

“Disgraceful service! Paid a fortune for Geneva to Chamonix. Driver turned up and hour late in a small vehicle, not the one booked. Dangerous and uncomfortable journey with an incompetent driver who almost ran out of petrol if I hadn’t interfered. No refund for our return journey and no compensation. Appalling!”

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Posted 2 years ago

“Terrible service. I changed the date with the driver to which he replied then didn’t turn up on the day and kept the £261. Tried to speak with get transfer customer service who would not take any responsibility or help in any way. I would not recommend anyone to use this company!”

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Posted 2 years ago

“Company is bankrupt and commits insolvency fraud! Don't book with them if you don't want to lose your money! We are working for them as a local supplier and haven't received any money for completed trips since OCTOBER. They promised payment for the beginning of February, then changed it to mid of March and announced yesterday that there won't be any payments before the end of June. They still take bookings from customers but are not able to pay their suppliers for already completed jobs. THIS IS INSOLVENCY FRAUD and should be prosecuted!!! BE AWARE that there may not be a driver waiting for you on your booked ride, as he/she was also scammed by Get Transfer and did not receive any money. And as you can read in the previous reviews, Get Transfer does not refund YOU either.”

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Posted 2 years ago

“The driver Kadyr was very punctual, very kind and very nice! The cab was clean. The driving was smooth, the limits were respected and he was very careful. I would absolutely recommend gettransfer.”

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Posted 2 years ago

“Airport-hotel transfer for a family vacation in Sharm El-Sheikh. The gt website also provided details about the drivers, which helped me feel confident in my choice. Excellent tool for family travelers.”

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Posted 2 years ago

“I used Gettransfer from JFK Airport to my hotel on a business trip. Very friendly driver. He arrived on time for my early international flight. No hesitation to recommend.”

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Posted 2 years ago

“The driver arrived on time, the car was clean, he carefully stowed the luggage, and he was extremely friendly. On the way to the airport we had a nice chat.”

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Posted 2 years ago

“Good reliable service. Punctual and kind driver, easy dialogue on WhatsApp before the journey, comfortable and trouble-free trip.”

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Posted 2 years ago

“Everything was perfect. My flight to Mallorca was 40 minutes late but the car was waiting for me. Everything worked out fine, I can only recommend gettransfer.”

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Posted 2 years ago

“I've used GT twice so far in Philadelphia. The prices have been pretty reasonable and I have saved money thanks to various promotions and discounts. Happy traveler.”

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Posted 2 years ago

“Totally stress-free. They were at the airport at the exact time. Good car, nice driver. Used, proven, and approved.”

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Posted 2 years ago

“Good company, great people. The driver was a pro and gave me a great service. He contacted me two days in advance and again on the day, and he was on time, friendly and drove well.”

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Posted 2 years ago

“The communication with the driver was fantastic. He provided all the information we needed about the pick-up in advance. He was professional and courteous. All in all a great start to our family vacation in Italy.”

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Posted 2 years ago

“Good pick-up from hotel. Despite some heavy traffic, the driver navigated the streets of Paris with ease and took me to my destination with plenty of time to spare.”

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Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews