Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,860 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 6th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent in everyway. Eugine was the perfect driver, punctual and so pleasant. I would highly recommend.”

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Posted 1 year ago

“After a 6 hour flight with 2 small children, it was just so nice not to have to worry about getting from the airport to my parents house. Thank you!”

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Posted 1 year ago

“Safe and reliable. I received the driver's name and the car registration in advance, which is reassuring as I often travel alone.”

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Posted 1 year ago

“The driver picked us up on time and was friendly enough. No problems at all. While everyone was calling a cab or waiting for a shuttle, we were on our way to the hotel in comfort!”

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Posted 1 year ago

“All good thank you. I will definitely use next time. 100% recommended.”

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Posted 1 year ago

“Although I chose an economy option, the driver offered me water and even a powerbank for my phone. All in all this was a great experience!”

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Posted 1 year ago

“Disappointing Experience with Get Transfer Recently had a highly unsatisfactory experience with Get Transfer. Despite their assurance and taking 100% advance payment, the service was a complete letdown. Our group of over 30 people was left stranded at the airport due to the no-show of the assigned driver. This absence of professionalism and reliability was not just inconvenient but also costly. The scheduled pickup was supposed to streamline our transportation needs, but it turned into a six-hour wait, filled with uncertainty and frustration. No explanation or communication was provided from the company's end, which added to the distress. Eventually, we were compelled to rent cars, incurring additional, unplanned expenses. What was expected to be a smooth and efficient transportation service ended up being a lesson in poor customer service and mismanagement. The lack of accountability from Get Transfer is concerning, and I strongly advise potential customers to consider other more reliable options. This experience has definitely impacted my trust in the company, and I hope they take necessary steps to improve their service and communication strategies in the future.”

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Posted 1 year ago

“For my transfer to Kos airport the driver was on time and was happy to make a stop at a store on the way. Thank you!”

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Posted 1 year ago

“The driver was on time, actually a little bit early, and was parked exactly where we expected to meet him. Clean car, safe ride.”

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Posted 1 year ago

“The driver helped with our luggage including our scooter. He drove us to the hotel safely and in comfort. We now have no worries about the return trip!”

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Posted 1 year ago

“The day before checking out of our hotel, the driver called to suggest an earlier pick up because of the heat in Antalya. Great service.”

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Posted 1 year ago

“Gettransfer is reliable and safe. I have been using them for 2 years now mostly in Turkey and Greece. I highly recommend them.”

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Posted 1 year ago

“The driver was punctual. But he often hooted at other cars which made us a little nervous.”

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Posted 1 year ago

“I booked a minivan for some friends who were visiting. They were pleasantly surprised by how well it all worked. I recommend GT.”

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Posted 1 year ago

“We will NEVER use this service again. Our driver no showed. OK… things happen. But there is ZERO support if this happens. Get Transfer essentially doesn’t care and has charged you already and will do nothing to assist. I called Get Transfer at the time of the no show. Zero assistance. It was a supremely time wasting and frustration exercise. We eventually got a taxi and tried to dispute the charge. After wasting no fewer than 2 hours over the course of a few weeks to get a refund, I realized they were stringing me along and alternatively ghosting me. No support. Our experience was Get Transfer is not much different than a catfishing transfer service. I had to dispute the charge with my credit card company in the end.”

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Posted 1 year ago

“Great transfer with Marcelo in Faro. Very helpful guy. Many thanks to gettransfer.”

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Posted 1 year ago

“Both drivers were friendly, the rides were smooth both ways and on time. Definitely recommend.”

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Posted 1 year ago

“We were very satisfied, we will use again and recommend to our friends. Our driver got a little lost looking for the hotel but still got there on time.”

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Posted 1 year ago

“So far I have only ever experienced a very reliable service. Despite the fact our plane was delayed coming into JFK airport, the driver was still there to meet us. Thank you!!!”

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Posted 1 year ago

“Another great ride from GetTransfer. The booking process is easy and the drivers are always responsive. I will continue to use them.”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,860 reviews