Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ride was nice and quiet and after a 9 hour flight this was just what I needed. The driver was waiting with a sign. The price was fair.”

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Posted 1 year ago

“User-friendly website. Transparent pricing with no hidden commissions or extra fees. I was pleasantly surprised at how reasonable the fares were.”

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Posted 1 year ago

“I enjoyed a comfortable experience from start to finish. The car arrived on time. Andrew, the driver, was polite and extremely professional.”

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Posted 1 year ago

“Perfect for travel with my family. Convenient, comfortable, stress free, good value. You can also make special requests. I recommend.”

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Posted 1 year ago

“We took a transfer from downtown Manhattan to Kennedy Airport. The whole experience was utterly flawless from start to finish: on time, good driving, nice car.”

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Posted 1 year ago

“While the service was very good, I was expecting slightly more competitive pricing. It might be worth considering discounted rates for regular customers.”

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Posted 1 year ago

“Cab was there in plenty of time. Friendly and top class driver!”

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Posted 1 year ago

“This company is just one big con. NEVER USE THEM. I made the mistake of using them to book a transfer from Kiruna airport in Northern Sweden to Sirkka in Finland. They quoted £658 for the 3.5 hour ride. It was the only way we could get to Finland due to Finnish Industrial action. The pilot aborted the landing and returned the plane to Arlanda Stockholm due to the dangerous winds and storm. The driver spoke to Ken directly and said he was sorry that we couldn't land and he wanted to refund the fare get transfer refused to refund and have refused to pay the driver too. The kept the whole fare! They are thieves.”

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Posted 1 year ago

“The car was clean and well kept. The driver asked if I'd like to listen to music and even had a spare charger for my iphone, which was very convenient. Highly recommend.”

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Posted 1 year ago

“Quick booking. The transfers went without a hitch. Everything worked well so we know where to come next time.”

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Posted 1 year ago

“I was completely satisfied with my airport transfer and would love to use their services again next time I travel.”

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Posted 1 year ago

“Excellent in everyway. Eugine was the perfect driver, punctual and so pleasant. I would highly recommend.”

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Posted 1 year ago

“After a 6 hour flight with 2 small children, it was just so nice not to have to worry about getting from the airport to my parents house. Thank you!”

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Posted 1 year ago

“Safe and reliable. I received the driver's name and the car registration in advance, which is reassuring as I often travel alone.”

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Posted 1 year ago

“The driver picked us up on time and was friendly enough. No problems at all. While everyone was calling a cab or waiting for a shuttle, we were on our way to the hotel in comfort!”

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Posted 1 year ago

“All good thank you. I will definitely use next time. 100% recommended.”

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Posted 1 year ago

“Although I chose an economy option, the driver offered me water and even a powerbank for my phone. All in all this was a great experience!”

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Posted 1 year ago

“Disappointing Experience with Get Transfer Recently had a highly unsatisfactory experience with Get Transfer. Despite their assurance and taking 100% advance payment, the service was a complete letdown. Our group of over 30 people was left stranded at the airport due to the no-show of the assigned driver. This absence of professionalism and reliability was not just inconvenient but also costly. The scheduled pickup was supposed to streamline our transportation needs, but it turned into a six-hour wait, filled with uncertainty and frustration. No explanation or communication was provided from the company's end, which added to the distress. Eventually, we were compelled to rent cars, incurring additional, unplanned expenses. What was expected to be a smooth and efficient transportation service ended up being a lesson in poor customer service and mismanagement. The lack of accountability from Get Transfer is concerning, and I strongly advise potential customers to consider other more reliable options. This experience has definitely impacted my trust in the company, and I hope they take necessary steps to improve their service and communication strategies in the future.”

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Posted 1 year ago

“For my transfer to Kos airport the driver was on time and was happy to make a stop at a store on the way. Thank you!”

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Posted 1 year ago

“The driver was on time, actually a little bit early, and was parked exactly where we expected to meet him. Clean car, safe ride.”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,831 reviews