Name: Gettransfer
Address: 10, Larnaca
Rating: 4.25

“Scam scam scam don’t use. They should be ashamed , scammed so many people during covid-19. False advertise free cancellation, then only offer a voucher credit. Stay away from this company please!”

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Posted 5 years ago

“They will not give me a refund! Restrictions due to covid 19 have cancelled my travel in Italy. They advertise free cancellation! Now they change the rules and only offer a voucher! DO NOT USE THEM”

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Posted 5 years ago

“Scams, not giving me a refund due to travel restrictions during covid-19. Be aware they advertise free cancellations then when I needed to cancel they only offer a voucher. This is happening to many people here in Australia, please read the reviews before using these cowboys.”

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Posted 5 years ago

“Scam !!! They dont pay the drivers and the customers dont get they money back if they cancel !!!! Do not book with this company !!”

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Posted 5 years ago

“Driver did not come. I got accused of not showing up on pick up spot. Did not get my money back, missed my flight. All around - awful scam”

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Posted 5 years ago

“Their cancelation policy states they will make a refund if transfer is cancelled not less that 48 hours before scheduled pickup. However, they do not make a refund until the Corona Virus pandemic has ended. They also "explain" they do it like other major airlines and travel companies. I have had a deal with the cancellation policy of several huge airlines recently and they make a refund without any issues. This is a shame. I strongly *do not recommend* to have a deal with gettransfer.com”

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Posted 5 years ago

“Disgusting robbing thieving scumbags avoid at all cost. They will steal from you and not give a refund”

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Posted 5 years ago

“Terrible service. The driver never picked up my mother after numerous attempts. After months of back and forth communication, I’m still awaiting a refund. I would never. I repeat never use this company again”

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Posted 5 years ago

“Same as everyone else here. Basically thieves. i have no doubt nobody will see a refund once covid is over. Paypal should be ashamed they accept payments on behalf of these fraudsters”

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Posted 5 years ago

“Unbelievable they’ve been paid by the passengers and I as a carrier am still waiting for my money from 2 months back There excuse is Covid They’re in Russia I’m in Sydney Australia what choice do I have?? Not ethical”

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Posted 5 years ago

“I'm waiting for payment for transfer in 2019 December.. Many mails, still They don't pay.. next etc. payment extra...”

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Posted 5 years ago

“They do not pay money earned by drivers. for February-March, they owed me 1000€.”

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Posted 5 years ago

“I am a driver - My completed rides from March are still not paid ! In April I had to cancel a booked trip 2 days before the service because of COD19 - and I was fined 67,25 CHF from my money as an employee at Get transfer because I couldn't work because of illness. So the money from April was kept and not paid. A total deduction from the company - the trip itself for the guest was done by another driver and the commission was deducted from this driver again. That means they deduct 2 times the people. OTHERS !!!! PLEASE to all persons, guests and drivers - please do not use this service. The drivers are not paid and the guests if you cancel will not get their money back. I want to make a class action lawsuit to the company - please write me if you have experienced the same situation at ttomivarga(at)gmail(dot)com”

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Posted 5 years ago

“I am a driver - My completed rides from March are still not paid ! In April I had to cancel a booked trip 2 days before the service because of COD19 - and I was fined 67,25 CHF from my money as an employee at Get transfer because I couldn't work because of illness. So the money from April was kept and not paid. A total deduction from the company - the trip itself for the guest was done by another driver and the commission was deducted from this driver again. That means they deduct 2 times the people. OTHERS !!!! PLEASE to all persons, guests and drivers - please do not use this service. The drivers are not paid and the guests if you cancel will not get their money back. I want to make a class action lawsuit to the company - please write me if you have experienced the same situation at ttomivarga(at)gmail(dot)com The Support Team Ekatarina and Violetta are lie all the day”

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Posted 5 years ago

“Were not able to travel to Japan because of COVID-19. Had paid for airport transfer in advance. Cancelled transfer as per terms and conditions yet will not refund. They credited my account with them. Can't travel. Can't use credit. Will not ever use this company. Would not trust them to even provide the service.”

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Posted 5 years ago

“Ottimo servizio”

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Posted 5 years ago

“GetTransfer cheated me for 2,100 euros I am an Authorized Driver for the Limo Service in Italy I have made 11 journeys on their behalf from December 2019 until March 2020, almost all long-haul journeys (runs of about 1000 km. Round trip) and they have not paid me yet even if the customers I transported have already paid 100% of the sum to them by credit card directly at the time of booking confirmation! Today after 5 months I am still without my money due under a contract that we have stipulated between service provider = supplier (GetTransfer) and between me Driver performing the races with a score of 5-star customer reviews! (as high as possible) So I wanted to warn you dear customers and drivers who have to deal with these not to fall as their prey! Just type their name on the internet and you will understand who you are dealing with you will find only negative reviews on GetTransfer Look, there are tons of other honest and serious transportation companies that have excellent customer service and don't steal from people and have positive reviews not like these GetTransfer Happy travels to all of you”

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Posted 5 years ago

“GetTransfer cheated me for 2,100 euros I am an Authorized Driver for the Limo Service in Italy I have made 11 journeys on their behalf from December 2019 until March 2020, almost all long-haul journeys (runs of about 1000 km. Round trip) and they have not paid me yet even if the customers I transported have already paid 100% of the sum to them by credit card directly at the time of booking confirmation! Today after 5 months I am still without my money due under a contract that we have stipulated between service provider = supplier (GetTransfer) and between me Driver performing the races with a score of 5-star customer reviews! (as high as possible) So I wanted to warn you dear customers and drivers who have to deal with these not to fall as their prey! Just type their name on the internet and you will understand who you are dealing with you will find only negative reviews on GetTransfer Look, there are tons of other honest and serious transportation companies that have excellent customer service and don't steal from people and have positive reviews not like these GetTransfer Happy travels to all of you”

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Posted 5 years ago

“@GetTransfercom @IndCustomerCare I ok credit customer care number8509117835 toll free number customer care number8294628978@GetTransfercom @IndCustomerCare I ok credit customer care number8509117835 toll free number customer care number8294628978@GetTransfercom @IndCustomerCare I ok credit customer care number8509117835 toll free number customer care number8294628978”

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Posted 5 years ago

“Stay clear of this company, that is my best advise. They do not pay companies that do assignments for them, and claim that they have changed their policy. During the Covid-19 situation they suddenly decided to increase their commision to thirty percent (!), and then providers reacting to this experience that they are not getting paid for transfers that they have carried out for GetTransfer. Other suppliers You find online, like Booking.com for instance are working together with their suppliers to survive the situation, decreasing their commision, and providers are decreasing rates, all this to be able to provide first class services to the customers when this situation is ending. GetTransfer are using Covid-19 to put their suppliers in a squeeze, either accept a thirty percent commision, or not get paid for transfers carried out months ago. I cannot see GetTransfer existing after this, they do not pay refunds to customers who have paid for transport, they do not pay their suppliers for transfers made months ago unless they agree to an insanely high commision rate. As stated, do not use this company, there are many other suppliers to choose from :-)”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Gettransfer Reviews