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LoadUp Reviews

4.6 Rating 7,566 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,566 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Professional from order entry to pickup
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Posted 4 months ago
Easy to arrange on line. Arrived on time and very friendly driver.
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Posted 4 months ago
Great pic up 👍🏻👍🏻
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Posted 4 months ago
This was easy and painless, and an amazing service, will use again for sure
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Posted 4 months ago
The communication was superb from the very beginning, starting with the upfront price. And everything played out exactly how LoadUp described it. The loaders were friendly, and worked fast. I highly recommend this service.
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Posted 4 months ago
They were quick and professional! Kelsey at customer service was so nice and very helpful - definitely recommend
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Posted 4 months ago
Excellent service. Our home has tight spaces and furniture was removed gingerly.Load up mover Jose and his team member were very careful, courteous, and timely. The service reps who placed my order Andrea and Sherly were very professional and knowledgeable.
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Posted 4 months ago
Great people and fast.
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Posted 4 months ago
They were great! I booked on Monday afternoon, and they were here by noon on Tuesday. Can't recommend them enough.
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Posted 4 months ago
Leandro did a great job! He was quick and careful!!!
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Posted 4 months ago
Very prompt. Very polite. I highly recommend them and will use them again.
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Posted 4 months ago
The person assigned to us, Cedrick, was terrific and did a fantastic job. He went above and beyond what he should have based on the info that loadup gave him. The experience with Load up not sending all the photos we sent to deliver the size and scale of the job was another topic. Loadup needs to do a better job of providing pictures to their contractors.
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Posted 4 months ago
They were excellent Very very helpful
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Posted 4 months ago
Very seamless. Frictionless. Transparent and approachable. They kept me informed at all times. Totally recommend
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Posted 4 months ago
They were kind , polite, fast and respectful and on time !
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Posted 4 months ago
Very efficient, called ahead of time twice which was extremely helpful. Customer service excellent and accommodating as had to reschedule appointment on day of pick up due to major winter storm and no additional charges
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Posted 4 months ago
The two gentlemen were friendly and efficient…a pleasant experience! Would highly recommend!
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Posted 4 months ago
The team worked quickly and professionally to move the items out. They did a great job.
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Posted 4 months ago
Awesome family
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Posted 4 months ago
The mover was great, but we was all by himself, my husband had to help. Also driver thought we were just moving into our garage, when we wanted it taken away.
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Posted 4 months ago
LoadUp is rated 4.6 based on 7,566 reviews