LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,052 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I experienced exceptional service! My service provider was very prompt, communicated well, and made quick work of removing my mattress.”

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Posted 4 months ago

“The price was reasonable, and although the service took 3 days to complter since only one person worked,. He was very accomodating and true to his word and did a great job”

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Posted 4 months ago

“Thank you so much , the 2 workers were the best im very happy.They did awesome”

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Posted 4 months ago

“It was simple, helpful, efficient, and easy!!”

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Posted 4 months ago

“Jessica and Dimitrius could not have been nicer. They were a pleasure to meet. They are both very fine representatives of Load Up,. They are reliable, communicative, efficient and punctual.”

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Posted 4 months ago

“This is a highly organized business. It was easy to list my items and get a firm price and my choice of time window for pickup. Workers were prompt and very efficient. I highly recommend this company!”

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Posted 4 months ago

“Brendan and his partner made our day! Thank you again”

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Posted 4 months ago

“The response time was very fast and both service techs were polite and professional. Grill assembly went well and will use LoadUp again in the future”

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Posted 4 months ago

“Thanks Loadup I want to take a minute to thank you for your wonderful service. I appreciate your professional and friendly manner. You made the whole process easy. I would not hesitate to recommend your Loadup to anyone. Thanks again.”

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Posted 4 months ago

“Fast efficient setup. James was amazing!!! Great customer service!!! Would highly recommend their services!!!”

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Posted 4 months ago

“These guys showed up ON TIME after a snow storm and were in and outta here!! Thank you!! All junk is GONE!”

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Posted 4 months ago

“Lead loader John and his helper were prompt, courteous and very professional and although they had to dig out a couple the items they did everything I asked for and more. They represented your company very well. Whatever you are paying these 2 guys it’s not enough. Very nice men I owe them a big thank you. I have some additional items that I will make available soon and I will request John to be the lead loader. Thanks!”

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Posted 4 months ago

“Very easy to work with! Great communication when setting up appointment. Joy and Kim were very professional! Leon and Arion were exceptional when picking up furniture! Very polite and hard workers. It was a good experience from beginning to end. I would highly recommend UpFront!”

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Posted 4 months ago

“Service was performed on time noted by loader. They were very courteous and quick to empty storage unit. I definitely would recommend this service to anyone who is looking to have unneeded items removed, and the price was MORE than satisfactory, of which I am very pleased. Great job, thanks!”

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Posted 4 months ago

“I only had one item, so it wasn't an extensive order. But the process of setting up the removal was easy. Their representative showed up on time and was very courteous. My item was heavy and difficult to manage but he handled it by himself. I would consider using LoadUp again.”

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Posted 4 months ago

“DeShawn & Mac are great. Can't say enough good things about them. Arrived on time, got that refrigerator out from the basement and even moved some things that were in the path. Will definetely use LoadUp in the spring. Highly recommended company.”

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Posted 4 months ago

“Highly Recommend LoadUp!!! In less than 24 hours from scheduling my appointment, Gonzalo and his associate arrived well within the scheduled time; were very professional; friendly; and truly worked as a team to carefully and quickly remove my treadmill from my home and navigate down tricky stairs to their truck. The cost for their service was very reasonable and affordable compared to other quotes received. Thank You Both For Your Superior Customer Service!!”

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Posted 4 months ago

“The LoadUp men, Kevin and Tyler were terrific! In order to remover my refrigerator they had to turn off the water, remove the doors from the fridge, and take off the door from the kitchen to the garage. And they were as pleasant as can be through all this. I strongly recommend LoadUp if you need an appliance removed.”

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Posted 4 months ago

“Leonard was great. He was in and out in 5 minutes. Can only hope he is assigned to my pickup in the future.”

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Posted 4 months ago

“Great couple who picked-up my mattress, very gracious!”

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Posted 4 months ago

LoadUp is rated 4.6 based on 6,052 reviews