LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,330 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Myron was phenomenal! Easy process and no wasted movement. 10/10 satisfaction.”

Helpful Report

Posted 3 months ago

“The team that came to remove, our items were very professional, courteous, true white glove service. Very friendly and made sure they removed our items with professionalism and expertise. Highly recommend this. Team.”

Helpful Report

Posted 3 months ago

“Very professional. They accommodated a change in my schedule. Movers were professional, friendly, and competent. They arrived when the said they would. I’d recommend LoadUp.”

Helpful Report

Posted 3 months ago

“Adrian and his partner were great! They were great communicators, and very personable and professional. The whole pick-up was quick and went without a hitch. I really appreciate that and will remember LoadUp in the future. Thank you!!”

Helpful Report

Posted 3 months ago

“Excellent . Gentlemen were prompt courteous and knew what they were doing. In and out in minutes and were careful not to scratch or scuff anything. Great job by Eduardo and crew 👍”

Helpful Report

Posted 3 months ago

“Excellent service highly recommended this company.”

Helpful Report

Posted 3 months ago

“Nice strong men. Very efficient and quick. Recommend.”

Helpful Report

Posted 3 months ago

“Very nice service to get rid of things quickly!! I love it!”

Helpful Report

Posted 3 months ago

“The guys were great they picked up a couch and queen size mattress they were in and out in 5 minutes we’re very clean and carefuul”

Helpful Report

Posted 3 months ago

“I found Juan professional, well informed, and competent. He did exactly what the job entailed…quickly and completely. He is an asset to your organization. Thank you again,Juan!”

Helpful Report

Posted 3 months ago

“The guys were great they picked up a couch and queen size mattress they were in and out in 5 minutes we’re very clean and carefuul”

Helpful Report

Posted 3 months ago

“Very professional. They accommodated a change in my schedule. Movers were professional, friendly, and competent. They arrived when the said they would. I’d recommend LoadUp.”

Helpful Report

Posted 3 months ago

“Gregory was wonderful! Communicated very well about his ETA, was professional, prepared, and efficient. I definitely will recommend LoadUp in the future!”

Helpful Report

Posted 3 months ago

“The LoadUp team was very professional, respectful and efficient in removing the mattresses from our home. We appreciate that LoadUp employs individuals who care about the company as well as the client. Thank you, LoadUp!”

Helpful Report

Posted 3 months ago

“Ordered on Sunday for a Monday pick up and crew arrived early and were professional. They were out the door within 15 minutes taking a washer and dryer with them. Very smooth, timely and professionally.”

Helpful Report

Posted 3 months ago

“Very nice service to get rid of things quickly!! I love it!”

Helpful Report

Posted 3 months ago

“I was very satisfied, Rodell and his crew were very polite and respectful, they did their job very professionally and they were quick. I would recommend LoadUp for your needs. If needed I will use them again.”

Helpful Report

Posted 3 months ago

“The whole experience was efficient and affordable. Communication was excellent from scheduling to pick-up with notifications during the process. I will definitely use the service in the future.”

Helpful Report

Posted 3 months ago

“The entire process was great. This is the 2nd time I have used LoadUp. Jonathan did an amazing job. His ETA was accurate, he took care of both my large items, and was a friendly representative of LoadUp. When I have another, I will absolutely call LoadUp”

Helpful Report

Posted 3 months ago

“It was great!”

Helpful Report

Posted 3 months ago

LoadUp is rated 4.6 based on 6,330 reviews