LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,052 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient Clean and friendly Low cost Excellent Service!”

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Posted 4 months ago

“Total professional service!”

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Posted 4 months ago

“Both gentlemen were polite and efficient Thank you”

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Posted 4 months ago

“Today was my first experience using LoadUp to remove a sofa and loveseat from my home. I was pleasently surprised as to how easy and reliable their service worked. Contact followup was prompt on booking and appointment times were spot on. I will use them again if needed. J”

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Posted 4 months ago

“Total professional service!”

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Posted 4 months ago

“Everything went great well use again”

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Posted 4 months ago

“David was assigned to my job and did a fantastic, fast and completed job. David is very skilled and knows what he is doing. Thank you for having David on your team and representative to LoadUp Company.”

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Posted 4 months ago

“Awesome Ali and his partner were more than outstanding. I had added another item to my order. They fixed my screen door which had not been able to stay open. Extremely helpful. The automatic Lifting chair had to be disassembled before they could move it out. They ready went beyond my expectations. I would recommend you to anyone and will call you next time I need junk removed ******”

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Posted 4 months ago

“Same day, fast, friendly, affordable! No hassle, was able to get in contact with customer service to get answers to my questions prior to booking! Everything happened exactly the way they explained. Definitely have plans to book again!”

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Posted 4 months ago

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Posted 4 months ago

“There is nothing that could have been better about LoadUp's service. Not only does the driver keep you updated on arrival time via text, but the customer is given his phone number so that we can call or text him if we wish. Their removal & assembly of the bed parts was top-notch as well. I recommend them as highly as possible!”

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Posted 4 months ago

“Speedy service, from initial call to follow up estimates, to service. They were so speedy that they arrived for couch pickup even before I could get an ETA.”

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Posted 4 months ago

“I am very happy and satisfied of they work.”

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Posted 4 months ago

“Blaine was fantastic! Came right on time, worked quickly, gave me an estimate beforehand, let me know before he arrived. And overall great experience.”

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Posted 4 months ago

“Very easy to work with the LoadUp Junk Removal Team! Thank you for the great customer service! The removal team was very efficient and courteous!”

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Posted 4 months ago

“2nd floor apartment with two2 queens and a dresser. In and out in 20 min.”

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Posted 4 months ago

“The men who installed my bed were excellent. Very nice and professional. They left everything clean and they were very helpful. Great service!!”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Very nice people, quick and easy pick-up.”

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Posted 4 months ago

“Did as advertised”

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Posted 4 months ago

LoadUp is rated 4.6 based on 6,052 reviews