LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,332 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire process was great. This is the 2nd time I have used LoadUp. Jonathan did an amazing job. His ETA was accurate, he took care of both my large items, and was a friendly representative of LoadUp. When I have another, I will absolutely call LoadUp”

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Posted 3 months ago

“It was great!”

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Posted 3 months ago

“Keith and his coloader (unfortunately did not get her name) were terrific. Very efficient, professional and friendly. Would definitely use them again.”

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Posted 3 months ago

“Very professional and kind!!”

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Posted 3 months ago

“Joseph was quick and efficient! I would def use this service again!”

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Posted 3 months ago

“The communication throughout the process is outstanding. They were on schedule and very quick. Great service and hassle free.”

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Posted 3 months ago

“Using Loadup was great , Jose did a quick and easy pick up!”

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Posted 3 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 3 months ago

“Lazaro was very punctual, professional and efficient. Could not have asked for better service”

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Posted 3 months ago

“This service is amazing! Kudos to designed the app! Great experience. Really professional and courteous staff from beginning to end. And my “loader” Yordanis was just super! Highly recommend this company. 👍🤗”

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Posted 3 months ago

“Using Loadup was great , Jose did a quick and easy pick up!”

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Posted 3 months ago

“Jonathas and his partner were absolutely perfect, I couldn't be more pleased with the service I got. They were very professional, courteous, great communicators, and ON TIME!! I would highly recommend them for any service they offer.”

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Posted 3 months ago

“Great guys.. they went above and beyond”

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Posted 3 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 3 months ago

“Professional services rendered. Would highly recommend!”

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Posted 3 months ago

“I am SO HAPPY with this service! Never used one before, but will recommend to everyone! Everything I asked my two helpers to do, they did with a smile. They completed everything and more in the hour I hired them for. I would absolutely use them again, and request Desmond and the helper he brought. Thank you Loadup!!”

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Posted 3 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 3 months ago

“Onye & Malcolm showed up on time were very respectful & did a great job. I would recommend them.”

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Posted 4 months ago

“Two young men came and removed the old mattress. This process lasted just five minutes. We are very satisfied with their performance.”

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Posted 4 months ago

“What a lovely experience! So easy and the movers who showed up were right on time! They were very courteous and efficient. The other great thing was the constant communication from beginning to end offered by Upload. Thank you!”

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Posted 4 months ago

LoadUp is rated 4.6 based on 6,332 reviews