LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,054 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,054 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! Both in office and work done on site! Movers were polite and careful with moving a large piece of furniture through a very tight hallway. Will definitely use this company again and recommend to friends! Also reasonably priced!”

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Posted 4 months ago

“These guys/gals are amazing! From communication to execution this is rare these days! Keep up the good work so I can use and recommend you to all my friends and family. Cheers”

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Posted 4 months ago

“They did all that was asked to do and were very careful in unloading and bringing all my belongings in my new home. I am thankful for the workers they were very pleasant. I would recommend your company anytime. Thank you for making my unloading great, comfortable, and most importantly pleasant. The flow was awesome.”

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Posted 4 months ago

“They arrived on time and kept me updated with their arrival schedule. They were efficient, careful and friendly when moving my furniture, so I recommend their services.”

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Posted 5 months ago

“Great service! Changed last minute and very easy to reschedule. Pickup driver Alan very pleasant n went above n beyond to help me. Thanks!”

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Posted 5 months ago

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Posted 5 months ago

“Easy to schedule. Loader arrived on time. Jose was professional, kind, and got the job done.”

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Posted 5 months ago

“Great service, friendly, personable, and did a great job explaining things! They showed up when they said they would, and it was so nice to not have to plan my day around this! Absolutely recommend”

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Posted 5 months ago

“We used LoadUp to haul off a very large commercial grade treadmill that was in a bonus room upstairs. We booked it on Wednesday for Friday afternoon which was great that we didn’t wait long. The person assigning the team contacted me in the morning to confirm and notified me roughly 15-30 minutes before arrival. The two gentlemen (Robert and another man) were right on time and immediately started. It was very tedious given the significant weight and the staircase turning at the landing but they got it done efficiently and were on their way. Highly recommend this company and this particular crew. Excellent.”

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Posted 5 months ago

“The two men that came did a great job. They were very professional and respectful of the apartment. Thank you Loadup.”

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Posted 5 months ago

“The furniture pick-up went very smoothly,they were very nice.”

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Posted 5 months ago

“I was very pleased with the exceptional service. The team was very professional and curteous. I would highly recommend Bobbie Duncan.”

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Posted 5 months ago

“They were quick and efficient. We're very pleased.”

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Posted 5 months ago

“Your team was courteous and efficient. The item was awkward, but Kevin and his coworker navigated the twists and turns expertly. I look forward to using LoadUp in the future.”

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Posted 5 months ago

“Mark was great! Fast, professional and courteous.”

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Posted 5 months ago

“The removal of my couch went very well .Miguel and his helper were friendly and competent .I would definitely refer you to friends .Thanks.”

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Posted 5 months ago

“These young guys did a great job. Efficient. In& out! No problems! Thank you.”

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Posted 5 months ago

“The removal of my couch went very well .Miguel and his helper were friendly and competent .I would definitely refer you to friends .Thanks.”

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Posted 5 months ago

“Very nice people, quick and easy pick-up.”

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Posted 5 months ago

“Arrived early Very professional Highly recommended”

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Posted 5 months ago

LoadUp is rated 4.6 based on 6,054 reviews