LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,137 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LoadUp = GOAT Status (Just Like Ronaldo!) LoadUp came through like champions. Booking was fast, the price was locked in with no surprises, and the team showed up right on time. They were friendly and efficient. If you want a junk removal service that performs like a legend, LoadUp is the Ronaldo of this game. I’ll absolutely be using them again.”

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Posted 4 months ago

“Second time I have used load up. Both have been a positive experience and relatively pain free. Had some questions after the weekend AI quote . Called during the regular work week, was transferred to a sales rep and everything was resolved. The customer service and the pick up service on both occasions met and/or exceeded my expectations. When the junk builds up , I am calling load up.”

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Posted 4 months ago

“Great team of loaders I would recommend them every time!”

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Posted 4 months ago

“Reasonable price, friendly, great customer service”

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Posted 4 months ago

“Very impressed by this company. You are given a quote based on items to be picked up. I was able to arrange a pickup on short notice and all was removed in a timely manner. Great communication throughout the process. I would highly recommend.”

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Posted 4 months ago

“Very great customer service”

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Posted 4 months ago

“Loader was amazing - amiable, fast, considerate, knew his stuff, and went above and beyond. I hope to use LoadUp again if I ever need this service in the future!”

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Posted 4 months ago

“Derek and Zack, with Canopy Kings Yard and Tree Care just removed a mattress from our house. Their professionalism and friendly attitude was well appreciated. The speed in which they worked was an added bonus also. If you need any work that this company can provide, use them!”

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Posted 4 months ago

“Sam and his team were great. Good communication and a great job. Thank you.”

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Posted 4 months ago

“Sam and his team were great. Good communication and a great job. Thank you.”

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Posted 4 months ago

“Nana and TJ were awesome! Excellent, Excellent service!!!! So pleased!!!!”

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Posted 4 months ago

“The two individuals that came to my place did an excellent job. They were prompt, efficient, and personable. I can’t think of anything that would have made this service better. They hit all the key parts.”

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Posted 4 months ago

“Easy to work with and quick service.”

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Posted 4 months ago

“Very good service, Yasmani was very profrssional and finished the job quickly.”

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Posted 4 months ago

“Had items to remove from a storage unit. They came and removed everything we agreed upon within 30 minutes. They came a bit early, given our service window. Friendly and courteous.”

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Posted 4 months ago

“Adam is the best!!! He arrived on time and was super polite, informative, careful, and quick. I would wholeheartedly recommend him to my family and friends. Thanks again, Adam!!”

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Posted 4 months ago

“It was so easy to book the service and the up-front pricing was appreciated! My loaders showed up within the scheduled window and I got a call when they were 30 minutes away as promised. Thanks Jeromy!”

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Posted 4 months ago

“Adam is the best!!! He arrived on time and was super polite, informative, careful, and quick. I would wholeheartedly recommend him to my family and friends. Thanks again, Adam!!”

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Posted 4 months ago

“Scheduling was super easy online, and they offered upfront pricing, which I really appreciated--no surprises or hidden fees. Jason arrived right on time, and he was incredibly professional, efficient, and courteous. He handled everything quickly and with care, even the heavy stuff. It was such a relief to have all that junk out of my house without lifting a finger. Highly recommend this service to anyone looking for an stress-free and affordable junk removal experience.”

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Posted 4 months ago

“Great job. Thank you!”

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Posted 4 months ago

LoadUp is rated 4.6 based on 7,137 reviews