LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,055 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and professional”

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Posted 5 months ago

“The pick up team was very kind and professional.”

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Posted 5 months ago

“Such an easy and seamless experience using this service! I spent a lot of time figuring out the best option to get rid of my mattress, and this is definitely it! Would use again :)”

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Posted 5 months ago

“The guys were nice attentive. They worked really hard.They're friendly and I couldn't ask for a better service.”

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Posted 5 months ago

“Exceptional crew. They went above and beyond expectations. We needed to reschedule an organ removal at the last minute and they obliged. Communication was great. Value was great! Service was as requested! Will definitely hire them again.”

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Posted 5 months ago

“Setting up the service was fast and easy, and the representative, Belle, was really great to work with. LoadUp movers came the very next morning to collect items and will donate furniture to Tacoma's local charity organizations. Huge relief and weight off my shoulders!”

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Posted 5 months ago

“It was a small job done quickly and well. Thank you.”

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Posted 5 months ago

“Keith and his partner were very nice, professional and prompt. They got a heavy treadmill down the stairs quickly and without issue. I really appreciate their service.”

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Posted 5 months ago

“Professional service Prompt arrival I would use them again”

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Posted 5 months ago

“Very pleased with this service. Scheduling was easy and I received several notifications for my pickup. Bronze and his brother were very friendly and polite. Would definitely use this service again.”

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Posted 5 months ago

“Load up crew very professional and provided updates on arrival. Customer service responded very quickly with info.”

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Posted 5 months ago

“Julian and Randy were awesome! Friendly and prompt. Very professional and efficient. Highly recommended.”

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Posted 5 months ago

“Garvi my driver picked up all pallets and sent pictures to ensure that his service was complete. Thank you for your hard work and dedication. Blessings”

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Posted 5 months ago

“Raphael and friend were on time, polite, respectful, and efficient.”

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Posted 5 months ago

“They were very polite and careful when removing two sofas.”

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Posted 5 months ago

“I was not too hip on paying up front but I did due diligence. The service provider was excellent. A couple guys texted and showed up on time; I defy you to find men that will work like they did. The job helped an elder Army vet that was drafted for the Korean War. Well done my friends”

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Posted 5 months ago

“They were amazing! Super nice and helped immensely!”

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Posted 5 months ago

“Troy removed my recliner. Great job”

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Posted 5 months ago

“Great service and professional”

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Posted 5 months ago

“Your loading rep did an amazing job in problem solving the best way to move a large treadmill out of my basement without harm to my house or to him! Great job!”

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Posted 6 months ago

LoadUp is rated 4.6 based on 6,055 reviews