LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,054 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,054 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job, they removed my sofa quickly and effectively. Lovely people!”

Helpful Report

Posted 5 months ago

“Gary and Domingo deserve a raise ⭐️⭐️⭐️⭐️⭐️ amazing, honest, hardworking, positive, solutions oriented, troubleshooters, self starters, kind, personable. Wish there were more teams like them. thank you.”

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Posted 5 months ago

“Mark is a rock star and did a very professional and thorough job! Highly recommend him and the company! So easy and affordable to use! Thanks!!!”

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Posted 5 months ago

“Great experience. Highly recommend this company. Half the price of Got Junk and College Hunks! Fast service and Emerson and his co worker were great!”

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Posted 5 months ago

“Great experience. Highly recommend this company. Half the price of Got Junk and College Hunks! Fast service and Emerson and his co worker were great!”

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Posted 5 months ago

“The service was impeccable The man/ woman were professional, quick and did it with a smile. They apologied for the company and explained there were just the contractors who received the information today. It wasn't their fault the company messed up with the load up time.”

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Posted 5 months ago

“Timely and very efficient”

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Posted 5 months ago

“The two men did an excellent job disassembling the furniture and removing from our bedroom. I would definitely recommend your company’s service to anyone.”

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Posted 5 months ago

“The loaders did an excellent job of removing a piano and heavy book cabinet. Very pleased.”

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Posted 5 months ago

“Super easy, fast, responsive. They reached out quickly after I submitted the request and scheduling was easy. Gentleman and his son came out on time and were so efficient and nice. Absolutely using again.”

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Posted 5 months ago

“They were great, fast and friendly.”

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Posted 5 months ago

“Great service with great communication - would recommend to everyone”

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Posted 5 months ago

“Loadup was great with everything from texts, emails and customer service & fair price to take a very large couch out my mobile home in this rain storm and Edwin the pick up driver was awesome!! I highly recommend this company!”

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Posted 5 months ago

“Promo and quick”

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Posted 5 months ago

“Service was GREAT!!”

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Posted 5 months ago

“Fantastic experience! Jesse was courteous and arrived at our house promptly. Smooth.”

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Posted 5 months ago

“Jeramie and his helper arrived on time and were able to remove my sofa quickly and without too much effort. Very efficient operation. I would highly rcccomend LoadUp because of the value and attention to detail. Thank you!”

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Posted 5 months ago

“Very efficient and caring. Right on time.”

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Posted 5 months ago

“Awesome couple of guys! I thought it would take them a lot longer to do, but they were very quick and efficient, and very polite. Thank you for your service!”

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Posted 5 months ago

“I COULD NOT BE MORE PLEASED WITH MARK HELPING ME REMOVE THE ITEMS: HE DID A GREAT JOB! THANK YOU MARK!”

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Posted 5 months ago

LoadUp is rated 4.6 based on 6,054 reviews