LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,357 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,357 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Herm and Dan came to my house in Cranberry and they aer the most professional and polite people. They were very knowledgeable and explained everything in great detail. I would recommend them and the 1 800 got junk service to everyone for quick and honest response and service...Great Job !!!”

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Posted 4 months ago

“Arrived on time”

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Posted 4 months ago

“Great Job 👏🏿”

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Posted 4 months ago

“Both were so nice and eager to help me! They went above and beyond and I appreciated that!!”

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Posted 4 months ago

“The service was outstanding, the two gentlemen that came were wonderful.They went above and beyond with their professionalism in the way they provided the service that they were sent to do.I was very happy with how the gentleman did their work with the removal and haul away service.They are a great addition to the LoadUp company.⭐️🤗”

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Posted 5 months ago

“Garfield was friendly and efficient! The process to have it picked up was easy, fast, and straightforward. Thank you!!”

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Posted 5 months ago

“Garfield was friendly and efficient! The process to have it picked up was easy, fast, and straightforward. Thank you!!”

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Posted 5 months ago

“Had a great experience. The crew was on time and very efficient. Very happy.”

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Posted 5 months ago

“Remove old - install new matress On time, fast, did a good of keeping the change out simple and clean Thank You”

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Posted 5 months ago

“Thank you William. He was very efficient, kind and thoughtful. Thank you!!”

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Posted 5 months ago

“The guys did an excellent job. They were really helpful, friendly. I will definitely use them again”

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Posted 5 months ago

“Vincent and Derick were prompt, friendly, and very efficient.”

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Posted 5 months ago

“They did an excellent job. Even help with the replacement chairs. What a wonderful experience. I can’t say enough good things about them.”

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Posted 5 months ago

“Prompt, efficient and professional. They were pleasant and well qualified. I would use them again.”

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Posted 5 months ago

“wonderful service! Quick and efficient ! Came on time as scheduled!”

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Posted 5 months ago

“Got next day pickup !! 3 men and a truck arrived and had the sofa moved from the garage to the truck in 3 min. flat !!! Would definitely use “Loadup” again !!!”

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Posted 5 months ago

“wonderful service! Quick and efficient ! Came on time as scheduled!”

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Posted 5 months ago

“Excellent removal of a large 12 piece sectional couch!! It was tight getting it out of our office, but they did it without even bumping a wall!! Very pleasant!! I would highly recommend!!”

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Posted 5 months ago

“Excellent service on time service I recommend loadUp …”

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Posted 5 months ago

“Prompt, professional service and staff. Will use again.”

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Posted 5 months ago

LoadUp is rated 4.6 based on 6,357 reviews