LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,136 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were on time for the scheduled pickup, and had the job done in less than 15 minutes. Very professional.”

Helpful Report

Posted 4 months ago

“Adam was very informative and quick in putting the bed together. He always cleaned up after himself and hauled off all the empty boxes! Great Job”

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Posted 4 months ago

“Adam was very informative and quick in putting the bed together. He always cleaned up after himself and hauled off all the empty boxes! Great Job”

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Posted 4 months ago

“Awesome team, they came and finished the job quickly. They were very polite and professional. Great Job!!! Thank you so much!!!”

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Posted 4 months ago

“The service was great. Professional and quick, would definitely use again and recommend to others”

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Posted 4 months ago

“Great, service from start to finish! Did exactly what I needed them to do with pictures only, as service was in Houston and I am in NY. Highly recommend!!”

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Posted 4 months ago

“Our Loader, Beverly, kept a close watch and informed us of our movers ETA at all times. The guys -Dale & Rob -could not have been nicer! They get the job done in an orderly & timely fashion. We could not be more pleased & highly recommend Load UP and the amazing team they’ve hired. THANK YOU!”

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Posted 4 months ago

“They are the best!! very helpful!!! Nice and respectful!! Never a bad attitude!!”

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Posted 4 months ago

“By far, one of the best services from the dispatch to the people picking up my material, i'm a contractor so they were prompt, and by far the best experience I had with a hall in comp”

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Posted 4 months ago

“Very good service. Did exactly what I asked them to do. Professional & on time.”

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Posted 4 months ago

“Came on time early and remove the mattress as needed. Thank you so much appreciate everything.”

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Posted 4 months ago

“These guys were fantastic from start to finish. Great communication. Great customer service. And great, quick, ontime Pick-up. I would give them a 10 if I could.”

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Posted 4 months ago

“William and his mother were great!!”

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Posted 4 months ago

“The two individuals that came to my place did an excellent job. They were prompt, efficient, and personable. I can’t think of anything that would have made this service better. They hit all the key parts.”

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Posted 4 months ago

“Amazing job for only 2 people. The only negative was that they arrived 45 minutes past the time frame provided.”

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Posted 4 months ago

“Second time I have used load up. Both have been a positive experience and relatively pain free. Had some questions after the weekend AI quote . Called during the regular work week, was transferred to a sales rep and everything was resolved. The customer service and the pick up service on both occasions met and/or exceeded my expectations. When the junk builds up , I am calling load up.”

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Posted 4 months ago

“Great service. Arrived right on schedule, in and out in 10 minutes. Very professional and courteous.”

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Posted 4 months ago

“Great Service.”

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Posted 4 months ago

“Ramon was great in communicating their arrival. That was really helpful. All movers were polite, courteous and careful with the things to be moved. Would definitely use again Edie Simpson”

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Posted 4 months ago

“LoadUp = GOAT Status (Just Like Ronaldo!) LoadUp came through like champions. Booking was fast, the price was locked in with no surprises, and the team showed up right on time. They were friendly and efficient. If you want a junk removal service that performs like a legend, LoadUp is the Ronaldo of this game. I’ll absolutely be using them again.”

Helpful Report

Posted 4 months ago

LoadUp is rated 4.6 based on 7,136 reviews