LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,055 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The one guy moved a huge heavy desk along with a dresser by himself.”

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Posted 6 months ago

“Anthony is helpful and curious”

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Posted 6 months ago

“Super easy. Made the appointment online, knew what it was going to cost. I put the items outside and went about my business. Few hours later it was gone.”

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Posted 6 months ago

“I had a very positive experience, nothing but simplicity from start to finish from just calling and booking my service the previous. evening and the removal only 15 hours later. The gentlemen who came were very nice and professional I thought I should add that ! I highly recommend load up for any removal items that you have. They will remove them straight from the spot that they are in and to the truck for a very reasonable price.!”

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Posted 6 months ago

“Super easy. Made the appointment online, knew what it was going to cost. I put the items outside and went about my business. Few hours later it was gone.”

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Posted 6 months ago

“Very polite men, quick service”

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Posted 6 months ago

“Great service. On time, fast, efficient, respectful.”

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Posted 6 months ago

“Very nice people, great service! 10/10”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Service was prompt and team was very professional”

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Posted 6 months ago

“Great guys and very friendly. Made this a very easy process!”

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Posted 6 months ago

“Great guys and very friendly. Made this a very easy process!”

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Posted 6 months ago

“Alan was was extremely professional! Thank you very much!”

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Posted 6 months ago

“Hard workers!”

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Posted 6 months ago

“Very good service .. Akin did a terrific job .. arrived early in fact .. very happy”

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Posted 6 months ago

“Yudiel was extremely professional, efficient and polite. They removed all my items quickly and were on time. I would HIGHLY recommend this company and give a big thumbs up to Yudiel and his helper.”

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Posted 6 months ago

“Darrell and Roxanne were lovely to meet, and very good at their job. Thank you!”

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Posted 6 months ago

“Darrell and Roxanne were lovely to meet, and very good at their job. Thank you!”

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Posted 6 months ago

“The customer service was very good. The loader was very nice and I felt bad that the guy was working by himself and had such a great attitude. Nice guy”

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Posted 6 months ago

“Jamal is amazing! He literally single-handedly, removed the washing machine from my home, taking care not to ding or hit any walls. He protected the stairs so that he wouldn't scratch them as he took the washing machine from the house. He was polite, respectful, and very professional! I highly recommend Load Up!!”

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Posted 6 months ago

LoadUp is rated 4.6 based on 6,055 reviews