LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,389 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and friendly people”

Helpful Report

Posted 5 months ago

“Ruben and partner were very nice and polite . They got in and out in Record time”

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Posted 5 months ago

“Thank you for the excellent service you provide. Our loaders were on time and very polite and efficient. I will certainly recommend your service and use you again.”

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Posted 5 months ago

“Very friendly and professional from start to finish. I was kept in the loop from start to pick up. I would definitely recommend this service and would use again”

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Posted 5 months ago

“Great job Will use you again”

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Posted 5 months ago

“First of all the communication on appointment and arrival were awesome. Hector and Bobbi Jo were absolutely hard working and an amazing team. They took special care in protecting my home during removal of my treadmill…They explained on location…every step along way of what was necessary to get the job done… Can do attitude! 👍”

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Posted 5 months ago

“Gerardo was earlier than expected & efficient! Pricing is great too!! Thank you!”

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Posted 5 months ago

“Very polite, and got the job done quickly and with grace. They definitely know what they're doing. Overall excellent and affordable service. Thank you very much. Will be using this service again in the future.”

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Posted 5 months ago

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Posted 5 months ago

“Movers were very friendly and quick! Would definitely recommend!!”

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Posted 5 months ago

“Great service I will use LoadUp again in the future. Thanks a lot”

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Posted 5 months ago

“On time & very friendly. Did a great job. Would use them again!”

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Posted 5 months ago

“Overall excellent service by Cody and his helper. My appointment was between 12-4. Lets start with the texts. First one arrived about 12:30 telling me Cody was on his way. Second text said Cody would be at my place between 1:00-2:00. That was very helpful since my appointment was 12-4. I believe Cody and his helper got to my place around 1:45. We had the recliner ready to go except we couldn't get the back off. No problem, they knew how to release the catch. The took the chair out through the side door off the bedroom. I gave them the instructions that came with the chair, we talked about all the features, recline in multiple positions, heat and massage. I signed the paperwork and they left. Overall it took around 15 minutes. Very efficient and well worth the money to have Load Up dispose of my recliner. I'll be sure to use them next time I need things removed.”

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Posted 5 months ago

“Excellent communication, did all that was promised efficiently, neatly, pleasant and polite. A pleasure to deal with.”

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Posted 5 months ago

“This experience was superb. Pleasant interaction with phone contacts. Quick schedule of move - came in less than 24 hours! Executed the move flawlessly. THANK YOU!”

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Posted 5 months ago

“This company is the best I’ve ever worked with and i have no complaints at all they are 100% i would recommend them to anyone”

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Posted 5 months ago

“Great & quick service!”

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Posted 5 months ago

“Quick and painless!”

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Posted 5 months ago

“Upload was very reasonable,on time,kept me updated on there location and on time.I would use them again.”

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Posted 5 months ago

“Rick came to assemble our bicycles. He was on time friendly and he was all Business. I would recommend him to anybody looking for work like this.”

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Posted 5 months ago

LoadUp is rated 4.6 based on 6,389 reviews