LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,391 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upload was very reasonable,on time,kept me updated on there location and on time.I would use them again.”

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Posted 5 months ago

“Rick came to assemble our bicycles. He was on time friendly and he was all Business. I would recommend him to anybody looking for work like this.”

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Posted 5 months ago

“The mover who came out to move my washer and dryer was pleasant although I do not remember his name. He moved my washer and dryer out for me. I know it was in a tight space in my bathroom he got the job done and loaded it up he did a fantastic job.”

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Posted 5 months ago

“Michael was pleasant and efficient and on-time. Highly recommend!!”

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Posted 5 months ago

“The two LoadUp guys did an exceptional job. The kept me well informed of their ETA throughout the day. Upon the workers arrival, they were very respectful and considered by removing their shoes to avoid tracking snow and water through my home. Also, the LoadUp workers were very professional, kind and friendly great job!”

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Posted 5 months ago

“Michael was pleasant and efficient and on-time. Highly recommend!!”

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Posted 5 months ago

“1 out of 5, I’m giving the workers a 10. They were amazing. They quickly were able to figure how to move the sofa down a flight a stairs with a narrow pathway. They were professional, proficient, and very nice gentleman! Thank you! I will definitely use your service again!”

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Posted 5 months ago

“Fabulous. Rodrigo and his colleague were fantastic. The best service.”

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Posted 5 months ago

“Reasonable price…great communication and quick load up… thank you”

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Posted 5 months ago

“Awesome job”

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Posted 5 months ago

“LoadUp kept up great communication and arrived when they said they would. The person who picked up my sofa was in and out in about seven minutes. He was prepared, professional, and did what was required without any fuss. I highly recommend this service.”

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Posted 5 months ago

“The gentlemen were on time, very polite and very professional. They want to know if there was anything else they could do for us.”

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Posted 5 months ago

“Polite, courteous and efficient.”

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Posted 5 months ago

“Napoleon was excellent! Kept me posted as to arrival time. Fast and convenient will use Load Up again.”

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Posted 5 months ago

“Very efficient workers. Very friendly as well. Cleaned up after themselves. Went quite well. I’m pleased.”

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Posted 5 months ago

“Terrell was very careful and efficient. Great job.”

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Posted 5 months ago

“The guys did a good job, including with disassembly of our large double recliner sofa. Donovan was friendly and efficient and got things taken care of very satisfactorily.”

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Posted 5 months ago

“Wonderful company. Would definitely use them again.”

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Posted 5 months ago

“Roberto and his crew were prompt and very nice to deal with -- they clearly are experienced movers and we appreciate that. We will using LoadUp again in the future!”

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Posted 5 months ago

“Luke and his partner were fabulous! They communicated well upon arrival and did the job so fast! Highly recommend.”

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Posted 5 months ago

LoadUp is rated 4.6 based on 6,391 reviews