LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,607 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent service”

Helpful Report

Posted 2 years ago

“If I could give zero stars, I would. I booked LoadUp to come to my office on 9/1 - Fri. of a holiday weekend. Their business model is to pay upfront via cc. Despite many text confirmations, I waited all day & they never came. Their m.o is to apologize profusely, promise to make it right & reschedule. I rescheduled for 9/6. Once again, waited all day & they never came. Once again, they apologized & asked to reschedule. Do not use this co. if reliability or timeliness is important to you.”

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Posted 2 years ago

“Excellent! This company knows how to please a customer and it shows! Friendly, on time service done with care and professionalism and with respect for the home owner’s property. How refreshing! I will certainly recommend them to anyone needing the services they offer! Thank you LoadUp!”

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Posted 2 years ago

“The LoadUP staff arrived exactly on time. They worked steadily and quickly. Both gentlemen were courteous and helpful. Due to the large number of DVDs that were involved, there was an adjustment to the cost of the service. The adjustment was much lower than I expected. I look forward to making use of LoadUp's services in future.”

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Posted 2 years ago

“Easy, reasonable, responsive and polite”

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Posted 2 years ago

“Jeremiah did an excellent job. He arrived when he said he would. He and his assistants removed the object in question swiftly and with no damage to walls etc. They were also very pleasant. They were great to work with.”

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Posted 2 years ago

“LoadUp service people Damitrius and Jessica were very professional and pleasant. They can come back here anytime. Good employees are hard to find.”

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Posted 2 years ago

“Very prompt and professional service in pickup of sofa and loveseat.”

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Posted 2 years ago

“Fantastic. Very responsive. On time and the best pricing. I will be hiring them again. They made it so easy.”

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Posted 2 years ago

“Rene and Andrew were the gentlemen who picked up my 'junk'. They were efficient, friendly and your company could not have been represented better.”

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Posted 2 years ago

“The two men did a great job and I was very impressed with their skills. They finished the difficult job successfully! And I am a happy camper!!”

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Posted 2 years ago

“Willie was cheerful, professional, and punctual. He loaded my box spring and left within 10 minutes, all with a smile on his face! Will definitely ask for him next time!”

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Posted 2 years ago

“Fast, courteous and professional from start to finish.”

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Posted 2 years ago

“great individuals very polite and friendly I most definitely will be contacting you again!!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“The driver was pleasant and very professional.”

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Posted 2 years ago

“Jamille Jones,sr was excellent and polite I hope okay I asked for a business card. I will use this service from now on, thanks 🙏🏻”

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Posted 2 years ago

“Super quick and efficient service with excellent contractors!”

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Posted 2 years ago

“Lewis was very helpful and knowledgeable when putting my gas grill together! I was very impressed with his work!”

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Posted 2 years ago

“Excellent service. The gentleman who hauled was professional and had a great personality. Job was performed quickly and efficiently. I would recommend this company and will use again if the need arises.”

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Posted 2 years ago

“liked that company kept track of the process and made it easy to connect with loader/driver (when our phone wasn't working properly), who btw was helpful and considerate”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,607 reviews