LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,607 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire process was easy from setting up appointment through removal. Movers were very pleasant and efficient. We were extremely satisfied.”

Helpful Report

Posted 2 years ago

“Nice pickup crew, fast and professional,I was happy with the service, highly recommend!”

Helpful Report

Posted 2 years ago

“Very poor service. They did not pickup all the items on the order, then wanted me to pay for them to come back to finish the job”

Helpful Report

Posted 2 years ago

“Showed up when they said they would, very professional and very nice”

Helpful Report

Posted 2 years ago

“very good service, l recommended it. 👍👍”

Helpful Report

Posted 2 years ago

“So we needed a couch removed well the people show up and everything seems fine unfortunately they didn't come until late and it was dark out well they acted like they were going to load it well they didn't and we woke up the next morning with the couch in the woods behind our apartment and our complex trying to fine us I will not be using load up again especially if this is how they treat us.”

Helpful Report

Posted 2 years ago

“Everything went smoothly, from scheduling to confirmation to pickup. Totally professional from beginning to end and would definitely use them again!”

Helpful Report

Posted 2 years ago

“Beyond!!! Expectations, COST, and Efficiency!!!!!”

Helpful Report

Posted 2 years ago

“The LoadUp team was absolutely spectacular! They were punctual, courteous, respectful, kind and professional. We are overwhelmingly pleased!”

Helpful Report

Posted 2 years ago

“Yesterday I had loadup pick up a large couch and a large chair. Only one mover showed up and I had to help them carry both items down a flight of stairs and load them in the moving van. I’m happy my items are gone and the mover was nice. But I had to do half the work and I didn’t expect to do that.”

Helpful Report

Posted 2 years ago

“Brandon and helper were amazing. It was the hottest day of the year and both had smiles. Great people.”

Helpful Report

Posted 2 years ago

“Excellent, quick service!”

Helpful Report

Posted 2 years ago

“Great service courteous people”

Helpful Report

Posted 2 years ago

“Not very happy, I mean I guess it's great transparency when it comes to pricing, but I did not appreciate how they decided to leave 1 item that I paid to have removed with no reason. The "loader" clearly thinks it's okay to blatantly ignore homeowners asking them if they are taking the chair. We even moved it outside, then they stayed at my property ignoring some more. I thought something was off after the helper of the loader had me sign their phone before all the items were taken. I wish they had better communication skills to verbalize if there was a problem. At least it was cheaper than the leading competitor which would have charged double the price. The online booking and pay-per-item was my favorite part of this whole experience.”

Helpful Report

Posted 2 years ago

“They were very professional. Came in time and removed my furniture within 15 minutes. Very satisfied definitely recommend them. Thank you”

Helpful Report

Posted 2 years ago

“They were very professional and called me to let me know what was going on and did all the work of removal. Highly recommend”

Helpful Report

Posted 2 years ago

“They were polite and took care moving them items. I highly recommend them.”

Helpful Report

Posted 2 years ago

“Exceptional service! Did a great job! Very pleasant and professional. Will definitely use them again!!”

Helpful Report

Posted 2 years ago

“So easy and great”

Helpful Report

Posted 2 years ago

“For Andre: The two movers were fantastic. Took me days to gather the stuff and they took it within an hour. Very pleasant and very professional.”

Helpful Report

Posted 2 years ago

LoadUp is rated 4.6 based on 7,607 reviews