LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,607 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for being prompt.”

Helpful Report

Posted 2 years ago

“Team was quick and responsive, very courteous. Took care to remove items without damaging walls or floors.”

Helpful Report

Posted 2 years ago

“Excellent,quick, professional! Thank you so much:)”

Helpful Report

Posted 2 years ago

“Removed all listed items. Was professional and reliable Will use again”

Helpful Report

Posted 2 years ago

“We couldn’t have had a nicer, more polite and friendly person than Patrick! It was our pleasure to meet him if only for a short time. I wholeheartedly recommend Patrick and also Load Up!”

Helpful Report

Posted 2 years ago

“Additionally: Two 6’ tables were on the original pickup list that were forgotten to load which we spaced on. Go Load Up efficiently arranged for Carlos to cone back and pick up. I can’t say enough about their great service and Carlos. Awesome!”

Helpful Report

Posted 2 years ago

“Excellent service thank you”

Helpful Report

Posted 2 years ago

“Excellent service thank you”

Helpful Report

Posted 2 years ago

“Outstanding!”

Helpful Report

Posted 2 years ago

“Very friendly movers, great communication got out furniture out swiftly and without any damage. Allowed us to borrow tools to breakdown furniture. Thank you very much for the service and we’d definitely would recommend.”

Helpful Report

Posted 2 years ago

“Excellent service highly recommend”

Helpful Report

Posted 2 years ago

“Carlos and Dylan worked magic! We had large furniture that they were able to take in one load. Very friendly, courteous, and a pleasure to deal with. Load Up was easy to work with over the phone. Prices were set, paid, and FIRM. Excellent company!”

Helpful Report

Posted 2 years ago

“John was prompt, courteous and knowledgeable. I would definitely recommend this service. Very Pleased with the service”

Helpful Report

Posted 2 years ago

“NICK and Leon were prompt, efficient, and very nice to work with. If I ever need stuff moved, or JUNK removed, these are the guys I will call to do it. GREAT JOB!!!!”

Helpful Report

Posted 2 years ago

“Excellent job!!! Very nice and pleasant. Definitely worth it.”

Helpful Report

Posted 2 years ago

“This is the 2nd time I used l Loadup and they are outstanding to work with. Such outstanding service.”

Helpful Report

Posted 2 years ago

“This was a pickup old & assemble new order. Unfortunately, we were disappointed in the LOADUP-Customer-Service after the initial order purchase. It was IMPOSSIBLE to speak to a live person about the delivery. IMPOSSIBLE TO 'CHAT ONLINE'. Only contact is via TEXT & they were FAIRLY RESPONSIVE to their 'way-too-many" "TEXT US" numbers. Every comm has a different 'phone' number. It was STRESSFUL & DIFFICULT to figure out what is going on and when. The CONTRACTED teams don't get all the info they need & they CAN'T CONTACT ANY LIVE PERSON either! First LOADUP gave my order to a contractor who couldn't deliver in the requested timeframe, after I texted, they reassigned but then provided no info to me. The CONTRACTOR 2-man team that did show up (called first) were nice fellows and the leader knew what he was doing & was strong, which made his helper able to be helpful enough. Big sighs of relief when they got done. Had to go back thru the packing materials to find documentation needed so TG I didn't let them take the big boxes. The STRESS re: LOADUP logistics & dispatch communication is why I rated 3 stars MAX. LOADUP should provide details about the contractor & team, they didn't. LOADUP misrepresents how LOADUP-Cust-Svc contact is possible. The contractors got here & got the job done so they would get more stars.”

Helpful Report

Posted 2 years ago

“Timothy did a fantastic job. He was helpful, nice and very thorough:)”

Helpful Report

Posted 2 years ago

“Excellent service and communications! The team arrived on time and were very professional We are very happy with the service and skills of John and JT.”

Helpful Report

Posted 2 years ago

“Timothy did a fantastic job. He was helpful, nice and very thorough:)”

Helpful Report

Posted 2 years ago

LoadUp is rated 4.6 based on 7,607 reviews